{"id":74124,"date":"2021-03-16T20:04:50","date_gmt":"2021-03-16T20:04:50","guid":{"rendered":"https:\/\/onedesk.com\/une-grosse-mise-a-jour-de-notre-application-mobile\/"},"modified":"2021-03-16T20:04:50","modified_gmt":"2021-03-16T20:04:50","slug":"une-grosse-mise-a-jour-de-notre-application-mobile","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/une-grosse-mise-a-jour-de-notre-application-mobile\/","title":{"rendered":"Une grande mise \u00e0 jour de notre application mobile!"},"content":{"rendered":"

Nous venons de publier une grande mise \u00e0 jour de notre application mobile. Il est disponible pour iOS et Android. Pour ceux d’entre vous qui l’utilisent d\u00e9j\u00e0, il devrait \u00eatre automatiquement transf\u00e9r\u00e9 sur vos appareils. Pour le reste de nos utilisateurs, nous vous recommandons de le v\u00e9rifier.<\/p>\n\n\n\n
\"\"<\/a><\/td>\n\"\"<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

L’application mobile OneDesk est destin\u00e9e \u00e0 \u00eatre utilis\u00e9e par votre \u00e9quipe lorsqu’elle a juste besoin d’entrer et de sortir rapidement de OneDesk, pour le travail quotidien. \u00c0 l’aide de l’application mobile OneDesk, vous pouvez:<\/p>\n

    \n
  • cr\u00e9er de nouveaux tickets ou t\u00e2ches<\/li>\n
  • r\u00e9pondre aux tickets clients et aux discussions sur leurs t\u00e2ches<\/li>\n
  • Mettre \u00e0 jour le statut de leurs t\u00e2ches \/ tickets assign\u00e9s<\/li>\n
  • Consignez leur travail en cr\u00e9ant des feuilles de temps ou en ex\u00e9cutant un minuteur de t\u00e2ches<\/li>\n<\/ul>\n

     <\/p>\n

    Quoi de neuf dans l’application mobile:<\/strong><\/p>\n

      \n
    • Un restylage complet de l’application offre une apparence plus propre et plus moderne et met l’application mobile en ligne avec notre interface mise \u00e0 niveau.<\/li>\n
    • Les conversations sont d\u00e9sormais en plein \u00e9cran, ce qui permet une plus grande facilit\u00e9 d’utilisation lors de la discussion de tickets ou de t\u00e2ches avec des clients ou des coll\u00e8gues.<\/li>\n
    • Plusieurs nouvelles propri\u00e9t\u00e9s sont d\u00e9sormais affich\u00e9es sur le panneau de d\u00e9tail du ticket ou de la t\u00e2che.<\/li>\n
    • L’application mobile devrait s’afficher correctement sur une plus grande vari\u00e9t\u00e9 d’appareils mobiles et de r\u00e9solutions d’\u00e9cran.<\/li>\n
    • Nous avons \u00e9galement inclus plusieurs am\u00e9liorations de performances et corrections de bogues.<\/li>\n<\/ul>\n

      D\u00e9couvrez quelques captures d’\u00e9cran:<\/strong><\/p>\n\n\n\n\n
      \"\"<\/td>\n.<\/td>\n\"\"<\/td>\n<\/tr>\n
      \"\"<\/td>\n.<\/td>\n\"\"<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

      Nous venons de publier une grande mise \u00e0 jour de notre application mobile. Il est disponible pour iOS et Android. Pour ceux d’entre vous qui l’utilisent d\u00e9j\u00e0, il devrait \u00eatre automatiquement transf\u00e9r\u00e9 sur vos appareils. Pour le reste de nos utilisateurs, nous vous recommandons de le v\u00e9rifier.   L’application mobile OneDesk est destin\u00e9e \u00e0 \u00eatre […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9426],"tags":[],"class_list":["post-74124","post","type-post","status-publish","format-standard","hentry","category-3-notes-de-version"],"yoast_head":"\nNotes de version octobre 2018 | Une grande mise \u00e0 jour de notre application mobile! | OneDesk<\/title>\n<meta name=\"description\" content=\"Cet article explique la grande mise \u00e0 jour de notre application mobile pour les appareils Android et iOS. 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