Going Live to Customers
Table of Contents
Diving Deeper
Ready to serve your customers? Once you’ve gone pro, you can now add/upload your customers and start taking their work requests. OneDesk’s Quick Setup Wizard helps you connect your support email and includes instructions on placing the OneDesk customer apps on your website.
Email Forwarding
You can set up your email connection with OneDesk, which will allow you to link up your support email accounts directly to your ticketing in OneDesk. You can set this up from your Administration section or from the OneDesk Quick Setup Wizard in your Get Started guide in the top navigation.
Learn how to connect your email accoun to OneDesk.Adding Customer Apps on Your Site
You can add your customer-facing applications onto your website to allow your customers to interact with you in a few different ways. Depending on your preferences, there are a few methods such as adding a snippet to your website or using the wordpress plugin.
Learn more about adding the apps to your website here.