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0%;}.elementor-254396 .elementor-element.elementor-element-1872b39 .elementskit-info-image-box .elementskit-box-content :is(.elementskit-info-box-title, .elementskit-info-box-title a ){font-family:var( --e-global-typography-62e760e-font-family ), Sans-serif;font-size:var( --e-global-typography-62e760e-font-size );font-weight:var( --e-global-typography-62e760e-font-weight );line-height:var( --e-global-typography-62e760e-line-height );word-spacing:var( --e-global-typography-62e760e-word-spacing );}.elementor-254396 .elementor-element.elementor-element-1872b39 .elementskit-info-image-box .elementskit-box-style-content{margin:0px 0px 0px 0px;font-family:var( --e-global-typography-a428b29-font-family ), Sans-serif;font-size:var( --e-global-typography-a428b29-font-size );font-weight:var( --e-global-typography-a428b29-font-weight );line-height:var( --e-global-typography-a428b29-line-height );}.elementor-254396 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);word-spacing:var( --e-global-typography-text-word-spacing );color:var( --e-global-color-text );}.elementor-254396 .elementor-element.elementor-element-353214b{width:var( --container-widget-width, 22% );max-width:22%;--container-widget-width:22%;--container-widget-flex-grow:0;}.elementor-254396 .elementor-element.elementor-element-353214b.elementor-element{--flex-grow:0;--flex-shrink:0;}.elementor-254396 .elementor-element.elementor-element-353214b .elementor-icon-box-wrapper{gap:20px;}.elementor-254396 .elementor-element.elementor-element-353214b.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-secondary );}.elementor-254396 .elementor-element.elementor-element-353214b.elementor-view-framed .elementor-icon, .elementor-254396 .elementor-element.elementor-element-353214b.elementor-view-default .elementor-icon{fill:var( --e-global-color-secondary );color:var( --e-global-color-secondary );border-color:var( --e-global-color-secondary );}.elementor-254396 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.elementor-element.elementor-element-e209876 .elementor-icon-box-title a{font-size:var( --e-global-typography-62e760e-font-size );line-height:var( --e-global-typography-62e760e-line-height );word-spacing:var( --e-global-typography-62e760e-word-spacing );}.elementor-254396 .elementor-element.elementor-element-e209876 .elementor-icon-box-description{font-size:var( --e-global-typography-a428b29-font-size );line-height:var( --e-global-typography-a428b29-line-height );}.elementor-254396 .elementor-element.elementor-element-c12ff9d .elementor-heading-title{font-size:var( --e-global-typography-f907234-font-size );line-height:var( --e-global-typography-f907234-line-height );word-spacing:var( --e-global-typography-f907234-word-spacing );}.elementor-widget-uael-posts .uael-posts-tabs-dropdown .uael-filters-dropdown-button,.elementor-widget-uael-posts .uael-post__header-filter{line-height:var( --e-global-typography-accent-line-height );word-spacing:var( --e-global-typography-accent-word-spacing 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--e-global-typography-secondary-line-height );word-spacing:var( --e-global-typography-secondary-word-spacing );}.elementor-widget-uael-posts .uael-post__terms{line-height:var( --e-global-typography-secondary-line-height );word-spacing:var( --e-global-typography-secondary-word-spacing );}.elementor-widget-uael-posts .uael-post__excerpt{line-height:var( --e-global-typography-text-line-height );word-spacing:var( --e-global-typography-text-word-spacing );}.elementor-widget-uael-posts a.uael-post__read-more{line-height:var( --e-global-typography-accent-line-height );word-spacing:var( --e-global-typography-accent-word-spacing );}.elementor-widget-uael-posts .uael-post__datebox{line-height:var( --e-global-typography-secondary-line-height );word-spacing:var( --e-global-typography-secondary-word-spacing );}.elementor-widget-uael-posts .uael-post__authorbox-desc{line-height:var( --e-global-typography-text-line-height );word-spacing:var( --e-global-typography-text-word-spacing );}.elementor-widget-uael-posts .uael-post__authorbox-name, .elementor-widget-uael-posts .uael-post__authorbox-name a{line-height:var( --e-global-typography-accent-line-height );word-spacing:var( --e-global-typography-accent-word-spacing );}.elementor-254396 .elementor-element.elementor-element-b7aea57 .uael-post__title{line-height:var( --e-global-typography-accent-line-height );word-spacing:var( --e-global-typography-accent-word-spacing );}.elementor-254396 .elementor-element.elementor-element-b7aea57 .uael-post__excerpt{font-size:var( --e-global-typography-bd66c62-font-size );line-height:var( --e-global-typography-bd66c62-line-height );word-spacing:var( --e-global-typography-bd66c62-word-spacing );}}lang="hr"> Korisnička podrška za chat uživo | Značajke | OneDesk Help Desk

Korisnička podrška putem chata uživo

Live Chat Messenger

Poboljšajte svoju korisničku podršku značajkom chata uživo OneDeska. Dodajte chat na svoju stranicu kako biste pomogli klijentima i pretvorili potencijalne klijente.

Live chat za vašu web stranicu

Pružite izvrsnu uslugu pružajući svojim klijentima chat uživo izravno s vaše web stranice. Widget za chat uživo lako je implementirati na bilo koju web stranicu.

Brendirajte i prilagodite

OneDesk vam omogućuje da prilagodite live chat messenger kako bi odgovarao vašem brendu. Možete prilagoditi kako izgleda, kao i poruke dobrodošlice i automatske odgovore. To vam omogućuje da zadržite imidž i ton svoje robne marke kada uslužujete svoje klijente.

Ostanite u kontaktu na više kanala

OneDesk vas održava povezanima s vašim klijentima putem više kanala. Komunikacija koja započinje live chatom može se nastaviti putem e-pošte. Održavajte kontakt s kupcem u svakom trenutku bez gubitka povijesti razgovora.

Help desk integrirani live chat

OneDesk vam omogućuje stvaranje evidencije kupaca i ulaznica iz razgovora uživo s korisnicima. Stvaranje tiketa iz live chata također stavlja te probleme u radni tijek rješavanja tiketa. Razgovori se mogu jednostavno pretvoriti i priložiti ulaznicama tako da se ništa ne izgubi.

Razgovorni chatbot koji pokreće AI

Podržite svoje klijente 24/7 i smanjite opterećenje podrške pomoću OneDesk agenta za razgovor s umjetnom inteligencijom.

Personalizirani generativni AI

Vaš AI agent je u potpunosti vaš! Vaš AI agent pruža točne informacije jer je obučen samo na sadržaju vaše tvrtke - člancima baze znanja, spremljenim odgovorima, web stranicama i prethodnim odgovorima agenata.

Prirodno i kontekstualno čavrljanje

Koristeći napredne GPT modele, vaš AI agent razumije kontekst razgovora i može inteligentno odgovoriti na upite korisnika.

Live chat integriran s umjetnom inteligencijom

AI može odvratiti tikete i pružiti stalnu podršku u live chatu, bazi znanja i web obrascima – sve je to dostupno u vašoj pretplati na OneDesk.

Sve za pružanje sjajne podrške za chat uživo

Oduševite svoje kupce svim značajkama chata OneDeska.

Brza podrška

Live chat nudi brz, ali personaliziran za male probleme ili pitanja.

Pretvorite izglede

Pretvorite potencijalne kupce pružajući im mogućnost da traže pomoć izravno s vaše web stranice.

Jednostavna implementacija

Jednostavno kopirajte i zalijepite kod widgeta za chat na svoju web stranicu ili upotrijebite jednu od naših postojećih integracija.

Uključite kupce

Pružite dodatne načine podrške. Mnogi korisnici preferiraju praktičnost i pristupačnost chata uživo.

Mobilni

Odgovarajte na pitanja u chatu uživo bilo gdje pomoću mobilne aplikacije OneDesk.

Pratite razgovore

Jednostavno istražite druge razgovore ili ulaznice svojih klijenata s njihovog profila.

Pretvorite razgovore u ulaznice

Prijavite proces podrške ili eskalirajte probleme pretvaranjem chat razgovora u tikete.

Nastavite putem e-pošte

Integracija e-pošte OneDeska znači da ne morate ostavljati klijente da čekaju. Nevidljive poruke šalju se e-poštom.

Više s bloga OneDesk

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Danas na tržištu postoji niz rješenja za upravljanje projektima koja su osmišljena da pomognu poduzeću da pojednostavi svoje usluge. Alati poput interaktivnih gantograma, dodjele zadataka ...

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