{"id":233100,"date":"2022-05-25T19:54:43","date_gmt":"2022-05-25T19:54:43","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-zapocnite-arhiviranje-ulaznice-zadaci\/"},"modified":"2023-09-12T21:06:42","modified_gmt":"2023-09-12T21:06:42","slug":"onedesk-zapocnite-arhiviranje-ulaznice-zadaci","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-zapocnite-arhiviranje-ulaznice-zadaci\/","title":{"rendered":"OneDesk &#8211; Arhiviranje ulaznica i zadataka"},"content":{"rendered":"<h2>Prijepis:<\/h2>\n<p><span style=\"font-weight: 400;\">Arhiviranje vam omogu\u0107uje da sakrijete stari rad iz zadanih radnih prikaza kako biste vi i va\u0161 tim mogli pojednostaviti ono \u0161to treba pogledati i usredoto\u010diti se na ono \u0161to je najva\u017enije. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arhiviranje je jednostavno. Jednostavno kliknite tri to\u010dkice pored \u017eeljene karte\/zadatka i odaberite Arhiviraj iz izbornika. Prilikom arhiviranja pojedina\u010dne karte ili zadatka, stavka se premje\u0161ta iz izvornog projekta u &#8216;arhivski projekt&#8217;. Arhivski projekt je poseban projekt, verziran po godinama, koji sadr\u017ei pojedina\u010dno arhivirane ulaznice ili zadatke. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ako arhivirate cijeli projekt, taj \u0107e projekt postati arhiviran, kao i sve stavke unutar njega.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sada kada smo arhivirali neke stvari, kako se mo\u017eemo vratiti i vidjeti na\u0161 arhivirani rad?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pa, da biste vidjeli arhivirani projekt, idite do bira\u010da opsega projekta na vrhu bo\u010dne plo\u010de prikaza. Kliknite oznaku u izborniku opsega. Otvorit \u0107e se ova bo\u010dna plo\u010da gdje mo\u017eete odabrati koji \u0107e se projekti pojaviti u izborniku opsega. Odaberimo prikaz arhiviranih projekata. Kao \u0161to vidite, izbornik opsega sada odra\u017eava izbor koji sam napravio ovdje. Zatim mo\u017eemo nastaviti s odabirom projekta ili opsega portfelja za pregled u izborniku. Na primjer, sada mo\u017eemo vidjeti sve arhivirane projekte ili odre\u0111eni arhivirani ili arhivski projekt. Nakon odabira, mre\u017ea \u0107e se a\u017eurirati s odabirom opsega. To nam omogu\u0107uje da pogledamo rad koji smo arhivirali kad god se \u017eelimo osvrnuti. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kada smo u ovom opsegu, tako\u0111er mo\u017eemo de-arhivirati svoj rad.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ako \u017eelite de-arhivirati bilo koje ulaznice\/zadatke\/projekte, provjerite da li pregledavate arhivirane kao \u0161to smo upravo pro\u0161li.. Pored \u017eeljene stavke kliknite tri to\u010dkice pored stavke koju \u017eelite dearhivirati i kliknite Dearhiviraj. Stavka \u0107e biti vra\u0107ena u izvorni projekt. Ako je projekt izbrisan, vra\u0107ena stavka bit \u0107e premje\u0161tena u Izvan projekata. Ako je mapa u kojoj je stavka izvorno bila izbrisana, stavka \u0107e biti postavljena na kraj projekta.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arhivski projekti koji sadr\u017ee va\u0161e pojedina\u010dno arhivirane stavke, a nazivaju se &#8216;arhivirani projekti po godini&#8217;. Ovi arhivski projekti ne mogu se poni\u0161titi arhiviranje.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zatim razgovarajmo o automatizaciji arhiviranja. U novom ra\u010dunu postoji automatizacija koja arhivira stare rije\u0161ene tikete. Idi u administraciju&gt; Centrirajte automatizaciju i locirajte automatizaciju A15. Ova zadana automatizacija arhivira ulaznice koje su u dovr\u0161enom stanju i nisu mijenjane vi\u0161e od 30 dana. Ako \u017eelite, mo\u017eete modificirati ovu automatizaciju. Ako nemate ovu automatizaciju, napravite novu automatizaciju. I odaberite ga za pokretanje na ulaznicama, dodajte filtar datum zadnje izmjene stariji od 30 dana i stanje \u017eivotnog ciklusa je zavr\u0161eno. Uvjet okida\u010da je svaki dan, \u0161to zna\u010di da \u0107e automatizacija provjeravati gornji uvjet svaki dan. Za akciju odaberite &#8216;promjena arhivirana&#8217;. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ako imate pitanja, obratite se putem live chata ili podr\u0161ke na @onedesk.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hvala vam<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prijepis: Arhiviranje vam omogu\u0107uje da sakrijete stari rad iz zadanih radnih prikaza kako biste vi i va\u0161 tim mogli pojednostaviti ono \u0161to treba pogledati i usredoto\u010diti se na ono \u0161to je najva\u017enije. Arhiviranje je jednostavno. Jednostavno kliknite tri to\u010dkice pored \u017eeljene karte\/zadatka i odaberite Arhiviraj iz izbornika. Prilikom arhiviranja pojedina\u010dne karte ili zadatka, stavka se [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10155,10157,10239,10179],"aiovg_tags":[],"class_list":["post-233100","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-02-upravljanje-projektima","aiovg_categories-03-administrativne-postavke","aiovg_categories-04-projects","aiovg_categories-06-automations-hr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arhiviranje i automatsko arhiviranje | Video vodi\u010d za OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk kombinira Help Desk i softver za upravljanje projektima. 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