{"id":233783,"date":"2022-06-14T13:03:56","date_gmt":"2022-06-14T13:03:56","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-auto-triage-customer-requests\/"},"modified":"2022-06-14T13:03:56","modified_gmt":"2022-06-14T13:03:56","slug":"onedesk-getting-started-auto-triage-customer-requests","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-auto-triage-customer-requests\/","title":{"rendered":"OneDesk – Po\u010detak: Automatska trija\u017ea zahtjeva kupaca"},"content":{"rendered":"

Prijepis:<\/h2>\n

OneDesk vam poma\u017ee da automatski trijate dolazne zahtjeve kupaca. Mo\u017eete stvoriti automatizaciju tijeka rada koja mo\u017ee poduzeti radnju nakon \u0161to se primi zahtjev korisnika. <\/p>\n

Da biste mogli izraditi ove automatizacije, prvo idite na aplikaciju za korisnike tako \u0161to \u0107ete kliknuti na Vi\u0161e aplikacija na dnu, a zatim kliknuti na aplikaciju za korisnike. Ovdje \u0107ete prona\u0107i svoje pojedina\u010dne klijente grupirane prema njihovim organizacijama. <\/p>\n

Dvaput kliknite na organizaciju tvrtke. Ovdje \u0107u izabrati Orwella. Na plo\u010di s pojedinostima organizacije vidjet \u0107ete da mo\u017eete usmjeriti zahtjeve novih kupaca pomo\u0107u automatizacije tijeka rada. <\/p>\n

Da biste to u\u010dinili, kliknite “dodaj radnju usmjeravanja” na kraju pravila automatizacije. U sko\u010dnom prozoru mo\u017eete dodati jednu ili vi\u0161e radnji koje \u0107e se poduzeti nakon \u0161to se primi novi zahtjev od organizacije ove tvrtke. Za ovaj primjer, dodijelit \u0107emo dolazne zahtjeve Christopheru, koji \u0107e biti imenovani upravitelj ra\u010duna za Orwell. Kliknite ‘Spremi’ za spremanje automatizacije i sada, kada stigne novi zahtjev od Orwella, automatski \u0107e biti dodijeljen Christopheru.<\/p>\n

Tako\u0111er ga mo\u017eete premjestiti u odre\u0111eni projekt, kreirati podzadatke, dati individualizirani odgovor i jo\u0161 mnogo toga.<\/p>\n","protected":false},"excerpt":{"rendered":"

Prijepis: OneDesk vam poma\u017ee da automatski trijate dolazne zahtjeve kupaca. Mo\u017eete stvoriti automatizaciju tijeka rada koja mo\u017ee poduzeti radnju nakon \u0161to se primi zahtjev korisnika. Da biste mogli izraditi ove automatizacije, prvo idite na aplikaciju za korisnike tako \u0161to \u0107ete kliknuti na Vi\u0161e aplikacija na dnu, a zatim kliknuti na aplikaciju za korisnike. Ovdje \u0107ete […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10150,10179,9750],"aiovg_tags":[],"class_list":["post-233783","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-hr","aiovg_categories-06-automations-hr","aiovg_categories-customer-organizations"],"yoast_head":"\nZahtjevi kupaca za automatsku trija\u017eu | Po\u010detak rada | Aplikacija OneDesk Helpdesk<\/title>\n<meta name=\"description\" content=\"OneDesk kombinira Help Desk i softver za upravljanje projektima. 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OneDesk vam poma\u017ee da automatski trijate dolazne zahtjeve kupaca.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-auto-triage-customer-requests\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Zahtjevi kupaca za automatsku trija\u017eu | Po\u010detak rada | Aplikacija OneDesk Helpdesk","description":"OneDesk kombinira Help Desk i softver za upravljanje projektima. 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