{"id":234007,"date":"2022-06-15T18:43:38","date_gmt":"2022-06-15T18:43:38","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-pocetak-korisnici-kupci\/"},"modified":"2025-11-17T15:11:28","modified_gmt":"2025-11-17T15:11:28","slug":"onedesk-pocetak-korisnici-kupci","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-pocetak-korisnici-kupci\/","title":{"rendered":"OneDesk &#8211; Po\u010detak: Korisnici i kupci"},"content":{"rendered":"<h2>Prijepis:<\/h2>\n<p>OneDesk vam omogu\u0107uje bolje upravljanje i komunikaciju s korisnicima i klijentima uz mnoge korisne zna\u010dajke. <\/p>\n<p>Korisnik je netko u va\u0161oj tvrtki koji ima pristup glavnom OneDesk ra\u010dunu kao \u0161to su agenti, \u010dlanovi tima, menad\u017eeri i jo\u0161 mnogo toga. Korisnici imaju pristup OneDeskovim aplikacijama i mogu kreirati projekte i pregledavati podatke o projektu.  <\/p>\n<p>Kupci su oni krajnji korisnici za koje rje\u0161avate karte ili radite na zadacima i projektima. Va\u0161i klijenti nemaju pristup va\u0161im internim OneDesk aplikacijama, ve\u0107 samo aplikacijama usmjerenim na korisnike kojima im dajete pristup i mogu komunicirati putem e-po\u0161te i chata u\u017eivo <\/p>\n<p>Svojim korisnicima i timovima mo\u017eete jednostavno upravljati dodjeljivanjem timskih uloga. Korisnik mo\u017ee biti u vi\u0161e timova odjednom i mo\u017ee imati razli\u010dite uloge u svakom od njih. Mo\u017eete kontrolirati razine pristupa i dopu\u0161tenja svojih korisnika, osiguravaju\u0107i da oni mogu izvoditi samo radnje koje im dopustite. Postavite postavke obavijesti na razini pojedinca kako biste bili sigurni da \u0107e va\u0161i korisnici biti obavije\u0161teni o tome \u0161to im je najva\u017enije.    <\/p>\n<p>Upravljajte svojim klijentima i organizacijama kupaca u aplikaciji za korisnike. Mo\u017eete dodati prilago\u0111ena polja kupcima i organizacijama kupaca kako biste dodali informacije koje su vam potrebne. Stvorite opcije usmjeravanja za dolazne ulaznice iz organizacije korisnika kako biste ih automatski dodijelili, odgovorili i klasificirali. Podijelite svoje projekte s kupcima i komunicirajte s njima putem komunikacije usmjerene na klijente.    <\/p>\n<p>Saznajte sve o upravljanju i komunikaciji s korisnicima i kupcima u Vodi\u010du za po\u010detak.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prijepis: OneDesk vam omogu\u0107uje bolje upravljanje i komunikaciju s korisnicima i klijentima uz mnoge korisne zna\u010dajke. Korisnik je netko u va\u0161oj tvrtki koji ima pristup glavnom OneDesk ra\u010dunu kao \u0161to su agenti, \u010dlanovi tima, menad\u017eeri i jo\u0161 mnogo toga. Korisnici imaju pristup OneDeskovim aplikacijama i mogu kreirati projekte i pregledavati podatke o projektu. Kupci su [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10176,10198],"aiovg_tags":[],"class_list":["post-234007","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-04-communication-channels","aiovg_categories-09-korisnici-i-kupci"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Korisnici i kupci | Po\u010detak rada | OneDesk Helpdesk &amp; 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