{"id":234017,"date":"2022-06-15T21:03:25","date_gmt":"2022-06-15T21:03:25","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-email-templates\/"},"modified":"2022-06-15T21:03:25","modified_gmt":"2022-06-15T21:03:25","slug":"onedesk-getting-started-email-templates","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-email-templates\/","title":{"rendered":"OneDesk &#8211; Po\u010detak: predlo\u0161ci e-po\u0161te"},"content":{"rendered":"<h2>Prijepis:<\/h2>\n<p>OneDesk vam omogu\u0107uje potpunu kontrolu nad e-porukama koje se \u0161alju u va\u0161e ime. Bilo da se radi o e-porukama koje se \u0161alju va\u0161im korisnicima ili va\u0161im klijentima, vi odlu\u010dujete koje \u0107e e-poruke biti poslane, kome i kada. <\/p>\n<p>Da biste kontrolirali sadr\u017eaj e-poruka koje se \u0161alju s va\u0161eg OneDeska, pristupite postavkama e-po\u0161te klikom na ikonu Vi\u0161e aplikacija, a zatim na Administracija. Odaberite &#8220;e-poruke&#8221; s lijeve strane i odaberite Centar za poruke. <\/p>\n<p>Ovdje mo\u017eete pregledavati, mijenjati i brisati automatizirane e-poruke i poruke koje \u0161alje va\u0161 OneDesk. Na primjer, mo\u017eete izmijeniti poruku e-po\u0161te koja se \u0161alje va\u0161im korisnicima kada se prvi put dodaju na va\u0161 OneDesk. Ovaj predlo\u017eak poruke uklju\u010duje dinami\u010dka polja, koja \u0107e se automatski popunjavati kada se e-po\u0161ta po\u0161alje, \u0161tede\u0107i vam vrijeme. Mo\u017eete ure\u0111ivati redak i tijelo predmeta e-po\u0161te te dodati dinami\u010dka svojstva. Ako se predomislite i \u017eelite resetirati poruku, kliknite na &#8220;Vrati na zadano&#8221;. <\/p>\n<p>Tako\u0111er mo\u017eete konfigurirati postavke obavijesti e-po\u0161tom na razini po korisniku. Da biste to u\u010dinili, kliknite na ikonu Vi\u0161e aplikacija, a zatim odaberite Korisnici. Na korisni\u010dkoj plo\u010di s pojedinostima mo\u017eete odlu\u010diti koje se poruke e-po\u0161te \u0161alju pojedinom korisniku. Mo\u017eete odlu\u010diti \u017eelite li da im se \u0161alje e-poruka o odre\u0111enim razgovorima, da primaju e-poruke o promjenama zadatka i jo\u0161 mnogo toga.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prijepis: OneDesk vam omogu\u0107uje potpunu kontrolu nad e-porukama koje se \u0161alju u va\u0161e ime. Bilo da se radi o e-porukama koje se \u0161alju va\u0161im korisnicima ili va\u0161im klijentima, vi odlu\u010dujete koje \u0107e e-poruke biti poslane, kome i kada. Da biste kontrolirali sadr\u017eaj e-poruka koje se \u0161alju s va\u0161eg OneDeska, pristupite postavkama e-po\u0161te klikom na ikonu [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10161],"aiovg_tags":[],"class_list":["post-234017","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-05-upravljanje-e-postom"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Predlo\u0161ci e-po\u0161te | Po\u010detak rada | OneDesk Helpdesk &amp; PM softver<\/title>\n<meta name=\"description\" content=\"OneDesk vam omogu\u0107uje potpunu kontrolu nad e-porukama koje se \u0161alju u va\u0161e ime. Mo\u017eete odlu\u010diti koje se e-poruke \u0161alju, kada i kome.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-email-templates\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Predlo\u0161ci e-po\u0161te | Po\u010detak rada | OneDesk Helpdesk &amp; PM softver\" \/>\n<meta property=\"og:description\" content=\"OneDesk vam omogu\u0107uje potpunu kontrolu nad e-porukama koje se \u0161alju u va\u0161e ime. 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