{"id":234019,"date":"2022-06-15T21:06:34","date_gmt":"2022-06-15T21:06:34","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-pocetak-centar-za-razmjenu-poruka\/"},"modified":"2023-06-07T18:37:00","modified_gmt":"2023-06-07T18:37:00","slug":"onedesk-pocetak-centar-za-razmjenu-poruka","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-pocetak-centar-za-razmjenu-poruka\/","title":{"rendered":"OneDesk – Po\u010detak: Centar za razmjenu poruka"},"content":{"rendered":"

Prijepis:<\/h2>\n

U OneDesk-ovom centru za razmjenu poruka mo\u017eete prona\u0107i i kontrolirati sve e-poruke i poruke koje se \u0161alju va\u0161im korisnicima i klijentima.<\/p>\n

Da biste pristupili centru za razmjenu poruka, najprije kliknite ikonu Vi\u0161e aplikacija, odaberite Administracija i kliknite E-po\u0161ta.<\/p>\n

Pod Automatizirane poruke prona\u0107i \u0107ete poruke koje se objavljuju putem automatizacije koju izradite ili postavite. Na primjer, ova poruka se objavljuje kako bi se pratioci tiketa a\u017eurirali o promjeni statusa. Mo\u017eete kliknuti na broj automatizacije da uredite automatizaciju koja objavljuje ovu poruku.<\/p>\n

Pod Automatizirane e-poruke mo\u0107i \u0107ete stvoriti nove predlo\u0161ke e-po\u0161te ili pregledati, ure\u0111ivati ili brisati postoje\u0107e. Tako\u0111er mo\u017eete vidjeti ili onemogu\u0107iti automatizacije koje koriste postoje\u0107e predlo\u0161ke e-po\u0161te.<\/p>\n

U odjeljku E-poruke sustava mo\u017eete prona\u0107i ve\u0107inu OneDeskovih e-poruka za odr\u017eavanje ku\u0107anstva. Na primjer, e-poruka poslana kada se stvori novi kupac. Ove e-poruke NE kontroliraju automatizacija tijeka rada i mogu se ure\u0111ivati, omogu\u0107iti ili onemogu\u0107iti u postavkama e-po\u0161te.<\/p>\n","protected":false},"excerpt":{"rendered":"

Prijepis: U OneDesk-ovom centru za razmjenu poruka mo\u017eete prona\u0107i i kontrolirati sve e-poruke i poruke koje se \u0161alju va\u0161im korisnicima i klijentima. Da biste pristupili centru za razmjenu poruka, najprije kliknite ikonu Vi\u0161e aplikacija, odaberite Administracija i kliknite E-po\u0161ta. Pod Automatizirane poruke prona\u0107i \u0107ete poruke koje se objavljuju putem automatizacije koju izradite ili postavite. Na […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10161],"aiovg_tags":[],"class_list":["post-234019","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-05-upravljanje-e-postom"],"yoast_head":"\nCentar za razmjenu poruka | Po\u010detak rada | OneDesk Helpdesk & PM softver<\/title>\n<meta name=\"description\" content=\"U OneDesk-ovom centru za razmjenu poruka mo\u017eete prona\u0107i i kontrolirati sve e-poruke i poruke koje se \u0161alju va\u0161im korisnicima i klijentima. 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Saznajte vi\u0161e.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/hr\/videos\/onedesk-pocetak-centar-za-razmjenu-poruka\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-07T18:37:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Centar za razmjenu poruka | Po\u010detak rada | OneDesk Helpdesk & PM softver","description":"U OneDesk-ovom centru za razmjenu poruka mo\u017eete prona\u0107i i kontrolirati sve e-poruke i poruke koje se \u0161alju va\u0161im korisnicima i klijentima. 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