{"id":234024,"date":"2022-06-15T21:16:31","date_gmt":"2022-06-15T21:16:31","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-customer-portal\/"},"modified":"2022-06-15T21:16:31","modified_gmt":"2022-06-15T21:16:31","slug":"onedesk-getting-started-customer-portal","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-customer-portal\/","title":{"rendered":"OneDesk &#8211; Po\u010detak: Portal za korisnike"},"content":{"rendered":"<h2>Prijepis:<\/h2>\n<p>Korisni\u010dki portal OneDeska omogu\u0107uje va\u0161im klijentima da se prijave i pregledaju a\u017euriranja u vezi s njihovim ulaznicama, zadacima i drugim zahtjevima. Dok \u0107e kupci primati a\u017euriranja putem e-po\u0161te, portal im pru\u017ea centralizirano mjesto za pregled svojih ulaznica, slanje novih i raspravu o njima s vama. Omogu\u0107avanje va\u0161im klijentima da se samoposlu\u017euju na korisni\u010dkom portalu pomo\u0107i \u0107e vam da smanjite pitanja koja primate u vezi s a\u017euriranjima njihovih zahtjeva i jo\u0161 mnogo toga.<\/p>\n<p>Kao administrator OneDeska, mo\u017eete odlu\u010diti koje \u0107ete podatke podijeliti sa svojim klijentima. Da biste to u\u010dinili, kliknite na ikonu Vi\u0161e aplikacija, odaberite Administracija, a zatim idite na portal za korisnike. U postavkama portala mo\u017eete odlu\u010diti o sljede\u0107em:<\/p>\n<ul>\n<li>Ako \u017eelite od svojih kupaca zahtijevati da se prijave kako bi mogli vidjeti artikle na portalu.<\/li>\n<li>Nakon \u0161to su na portalu, ono \u0161to im je dopu\u0161teno vidjeti. Jesu li to stavke koje je zatra\u017eio bilo tko u svojoj organizaciji, u projektima koji se dijele s njima ili neka druga opcija s padaju\u0107eg izbornika?<\/li>\n<li>Ako mogu vidjeti svoje neobjavljene zahtjeve.<\/li>\n<li>Koja svojstva ulaznica mogu vidjeti na portalu<\/li>\n<\/ul>\n<p>Tako\u0111er mo\u017eete povezati obrasce ulaznica sa svojim portalom. U slu\u010daju kada se povezujete izravno na portal, a ne putem widgeta, to vam omogu\u0107uje kontrolu obrazaca koje korisnik mo\u017ee koristiti.<\/p>\n<p>Korisni\u010dki portal OneDeska centralizira informacije o klijentima i omogu\u0107uje vam da odlu\u010dite koje podatke \u017eelite podijeliti sa svojim klijentima.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prijepis: Korisni\u010dki portal OneDeska omogu\u0107uje va\u0161im klijentima da se prijave i pregledaju a\u017euriranja u vezi s njihovim ulaznicama, zadacima i drugim zahtjevima. Dok \u0107e kupci primati a\u017euriranja putem e-po\u0161te, portal im pru\u017ea centralizirano mjesto za pregled svojih ulaznica, slanje novih i raspravu o njima s vama. Omogu\u0107avanje va\u0161im klijentima da se samoposlu\u017euju na korisni\u010dkom portalu [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10150,10182],"aiovg_tags":[],"class_list":["post-234024","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-hr","aiovg_categories-08-customer-apps"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Portal za korisnike | Po\u010detak rada | OneDesk Helpdesk &amp; 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