{"id":232165,"date":"2022-05-13T20:21:46","date_gmt":"2022-05-13T20:21:46","guid":{"rendered":"https:\/\/onedesk.com\/prvih-10-minuta-na-jednom-stolu\/"},"modified":"2022-05-13T20:21:47","modified_gmt":"2022-05-13T20:21:47","slug":"prvih-10-minuta-na-jednom-stolu","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/prvih-10-minuta-na-jednom-stolu\/","title":{"rendered":"Prvih 10 minuta u OneDesku"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"232165\" class=\"elementor elementor-232165 elementor-144069\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5544c0bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5544c0bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ecdda03\" data-id=\"3ecdda03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45f7d5be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45f7d5be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2fa93bf\" data-id=\"2fa93bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6356b97 elementor-widget elementor-widget-heading\" data-id=\"6356b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Sadr\u017eaj<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2398d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4a2398d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4a2398d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144396\"><a href=\"https:\/\/onedesk.com\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\">Prvih 10 minuta u OneDesku<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-167419\"><a href=\"https:\/\/onedesk.com\/quick-start-internal-vs-external\/\" class=\"elementor-item menu-link\">Vodi\u010d za uklju\u010divanje u OneDesk za interne krajnje korisnike vs. Vanjski kupci<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144399\"><a href=\"https:\/\/onedesk.com\/onboarding-your-team\/\" class=\"elementor-item menu-link\">Uklju\u010divanje va\u0161eg tima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144401\"><a href=\"https:\/\/onedesk.com\/subscribing-going-pro\/\" class=\"elementor-item menu-link\">Pretplatite se i idete Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144398\"><a href=\"https:\/\/onedesk.com\/going-live-to-customers\/\" class=\"elementor-item menu-link\">Idemo u\u017eivo kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144402\"><a href=\"https:\/\/onedesk.com\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\">Usmjeravanje ulaznica i tijek rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144400\"><a href=\"https:\/\/onedesk.com\/project-management-task-workflows\/\" class=\"elementor-item menu-link\">Upravljanje projektima i tijek rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144395\"><a href=\"https:\/\/onedesk.com\/communicating-with-customers\/\" class=\"elementor-item menu-link\">Komuniciranje s kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144403\"><a href=\"https:\/\/onedesk.com\/tracking-work\/\" class=\"elementor-item menu-link\">Pra\u0107enje posla<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4a2398d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144396\"><a href=\"https:\/\/onedesk.com\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Prvih 10 minuta u OneDesku<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-167419\"><a href=\"https:\/\/onedesk.com\/quick-start-internal-vs-external\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Vodi\u010d za uklju\u010divanje u OneDesk za interne krajnje korisnike vs. Vanjski kupci<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144399\"><a href=\"https:\/\/onedesk.com\/onboarding-your-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Uklju\u010divanje va\u0161eg tima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144401\"><a href=\"https:\/\/onedesk.com\/subscribing-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Pretplatite se i idete Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144398\"><a href=\"https:\/\/onedesk.com\/going-live-to-customers\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Idemo u\u017eivo kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144402\"><a href=\"https:\/\/onedesk.com\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Usmjeravanje ulaznica i tijek rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144400\"><a href=\"https:\/\/onedesk.com\/project-management-task-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Upravljanje projektima i tijek rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144395\"><a href=\"https:\/\/onedesk.com\/communicating-with-customers\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komuniciranje s kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144403\"><a href=\"https:\/\/onedesk.com\/tracking-work\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Pra\u0107enje posla<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34dfc5c elementor-widget elementor-widget-heading\" data-id=\"34dfc5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ronjenje dublje<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f2c60 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"e8f2c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-e8f2c60\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144408\"><a href=\"https:\/\/onedesk.com\/customizing-your-workflow\/\" class=\"elementor-item menu-link\">Prilago\u0111avanje va\u0161eg tijeka rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144407\"><a href=\"https:\/\/onedesk.com\/customizing-your-users-experience\/\" class=\"elementor-item menu-link\">Prilago\u0111avanje korisni\u010dkog iskustva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144406\"><a href=\"https:\/\/onedesk.com\/customizing-your-customers-experience\/\" class=\"elementor-item menu-link\">Prilago\u0111avanje korisni\u010dkog iskustva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144410\"><a href=\"https:\/\/onedesk.com\/managing-users\/\" class=\"elementor-item menu-link\">Upravljanje korisnicima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144409\"><a href=\"https:\/\/onedesk.com\/managing-customers\/\" class=\"elementor-item menu-link\">Upravljanje kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144412\"><a href=\"https:\/\/onedesk.com\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\">OneDesk baza znanja<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144413\"><a href=\"https:\/\/onedesk.com\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144411\"><a href=\"https:\/\/onedesk.com\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">OneDesk klijentski portal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144405\"><a href=\"https:\/\/onedesk.com\/analytics\/\" class=\"elementor-item menu-link\">Analitika<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-e8f2c60\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144408\"><a href=\"https:\/\/onedesk.com\/customizing-your-workflow\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Prilago\u0111avanje va\u0161eg tijeka rada<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144407\"><a href=\"https:\/\/onedesk.com\/customizing-your-users-experience\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Prilago\u0111avanje korisni\u010dkog iskustva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144406\"><a href=\"https:\/\/onedesk.com\/customizing-your-customers-experience\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Prilago\u0111avanje korisni\u010dkog iskustva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144410\"><a href=\"https:\/\/onedesk.com\/managing-users\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Upravljanje korisnicima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144409\"><a href=\"https:\/\/onedesk.com\/managing-customers\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Upravljanje kupcima<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144412\"><a href=\"https:\/\/onedesk.com\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk baza znanja<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144413\"><a href=\"https:\/\/onedesk.com\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144411\"><a href=\"https:\/\/onedesk.com\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk klijentski portal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144405\"><a href=\"https:\/\/onedesk.com\/analytics\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analitika<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-706d34f9\" data-id=\"706d34f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36a94e98 elementor-widget elementor-widget-html\" data-id=\"36a94e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>OneDesk aplikacije<\/h2>\n<br>\n<p>OneDesk ima nekoliko aplikacija koje mo\u017eete koristiti. Te su aplikacije me\u0111usobno povezane i poma\u017eu u stvaranju jedinstvenijeg tijeka rada izme\u0111u \u010dlanova va\u0161eg tima, kupaca i menad\u017eera.<\/p>\n<br>\n<h3>Web aplikacija<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/02-OneDesk-Application.png\" alt=\"Aplikacija OneDesk\" width=\"600\"><\/center>\n<br>\n<p>OneDesk web aplikacija glavna je aplikacija koja sadr\u017ei ve\u0107inu zna\u010dajki OneDeska. Ovoj se aplikaciji pristupa putem obi\u010dnog web-preglednika na va\u0161em ra\u010dunalu. Sve OneDesk aplikacije dostupne su u ovoj web aplikaciji.<\/p>\n<p><strong>Napomena: OneDesk najbolje radi u web-pregledniku Google Chrome.<\/strong><\/p>\n<br>\n<h3>OneDesk mobilna aplikacija<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/03-OneDesk-Mobile-App.png\" alt=\"\" width=\"600\"><\/center>\n<br>\n<p>OneDesk mobilna aplikacija mo\u017ee se preuzeti na va\u0161 telefon, omogu\u0107uju\u0107i vama i va\u0161em timu pristup zadacima, odgovaranje na pitanja klijenata, primanje obavijesti o novim zadacima i jo\u0161 mnogo toga. Ova je aplikacija dostupna i za <a href=\"https:\/\/apps.apple.com\/us\/app\/onedesk\/id1140275352?ls=1\">iOS<\/a> i za <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onedesk.odmobile&amp;hl=en\">Android<\/a> .<\/p>\n<br>\n<h3>Korisni\u010dke aplikacije<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min.png\" alt=\"kartice aplikacija za korisnike\" width=\"600\" class=\"alignnone size-full wp-image-118943\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min.png 1310w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-300x131.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1024x448.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-768x336.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-686x300.png 686w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1140x499.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-183x80.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-480x210.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-500x219.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-750x328.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-360x157.png 360w\" sizes=\"(max-width: 1310px) 100vw, 1310px\" \/><\/center>\n<br>\n<p>OneDesk vam nudi \u010detiri aplikacije usmjerene na korisnike. Ove aplikacije omogu\u0107uju va\u0161im klijentima razli\u010dite na\u010dine interakcije s vama. Neke ili sve ove aplikacije mo\u017eete smjestiti unutar prilagodljivog widgeta za web stranicu, \u0161to olak\u0161ava postavljanje na svoju web stranicu i povezivanje sa svojim klijentima.<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-dc97b26b-c8ff-41d0-8814-6d655b23cfbb\">Baza znanja<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Podr\u0161ka za chat u\u017eivo<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-f13f22a5-2cb6-41c8-a621-b28485dde2d8\">Portal za korisnike<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3c532b17-cb6a-4977-9cf1-b12a991e0b50\">Obrasci zahtjeva za podr\u0161ku<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-7a3840c6-221a-4c0c-a218-aec736fcdc51\">Widget za web stranicu<\/a><\/li>\n<\/ul>\n<br>\n<h3>Kretanje po OneDesku<\/h3>\n<br>\n<p>Pogledajte kratki video koji \u0107e vam pomo\u0107i da saznate vi\u0161e o navigaciji po OneDesku i \u0161to trebate u\u010diniti da biste zapo\u010deli.<\/p>\n<br> \n<center><iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/KhOXQP8favc\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe><\/center>\n<br>\n<h3>Organizacija i struktura OneDeska<\/h3>\n<p>OneDesk koristi portfelje, projekte, mape i stavke za organiziranje i strukturiranje va\u0161eg rada.<\/p>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-82010\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Organization3.svg\" alt=\"struktura portfelja\" width=\"618\" height=\"375\"><\/center>\n<br>\n<ol>\n \t<li><strong>PREDMETI - Va\u0161e ulaznice i zadaci<\/strong>\nTo su stvari kojima upravljate i koje pratite, kao \u0161to su <em>zadaci<\/em> ili <em>karte<\/em> . Tako\u0111er mo\u017eete stvoriti druge vrste ako \u017eelite.<\/li>\n \t<li><strong>PROJEKTI - grupe PREDMETA<\/strong>\nU njima se nalaze zbirke predmeta. Oni predstavljaju stvari kao \u0161to su <em>projekti<\/em> i <em>zbirke ulaznica<\/em> , ali po potrebi mo\u017eete kreirati i druge vrste projekata. Unutar projekata va\u0161e stavke se mogu smjestiti u strukturu mapa kako bi bile organizirane.<\/li>\n \t<li><strong>PORTFOLI - grupe PROJEKATA<\/strong>\nPortfelji sadr\u017ee projekte. Koristite ih da zajedno organizirate povezane projekte ili izdanja. Portfelje mo\u017eete ugnijezditi do bilo koje dubine, a projekt mo\u017ee biti u vi\u0161e od jednog portfelja, tako da mo\u017eete stvoriti vrlo fleksibilne strukture.<\/li>\n<\/ol>\n\n<p>Kliknite <a href=\"https:\/\/onedesk.com\/understanding-projects-portfolios-folders-items\/\">ovdje<\/a> da biste saznali vi\u0161e o tome kako OneDesk organizira va\u0161 rad.<\/p>\n<br>\n<h3>\u010carobnjak za brzo postavljanje<\/h3>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/qucik-setup-wizard.png\" alt=\"\" width=\"800\" class=\"alignleft size-full wp-image-141383\"><\/center>\n<br>\n<p>OneDesk ima <a href=\"https:\/\/onedesk.com\/quick-setup-wizard\/\">\u010darobnjak za brzo postavljanje<\/a> kroz koji biste trebali pro\u0107i prije nego \u0161to nastavite. Traje samo 5 minuta i dostupno je u gornjem desnom kutu aplikacije.<\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/get-started-with-onedesk\/';\"><Previous{{{wpml_tag_126}}}\n{{{wpml_tag_127}}}Next ><\/button><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sadr\u017eaj Ronjenje dublje OneDesk aplikacije OneDesk ima nekoliko aplikacija koje mo\u017eete koristiti. Te su aplikacije me\u0111usobno povezane i poma\u017eu u stvaranju jedinstvenijeg tijeka rada izme\u0111u \u010dlanova va\u0161eg tima, kupaca i menad\u017eera. Web aplikacija OneDesk web aplikacija glavna je aplikacija koja sadr\u017ei ve\u0107inu zna\u010dajki OneDeska. Ovoj se aplikaciji pristupa putem obi\u010dnog web-preglednika na va\u0161em ra\u010dunalu. Sve [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-232165","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Prvi koraci | OneDesk HelpDesk i Vodi\u010d za uklju\u010divanje u PM<\/title>\n<meta name=\"description\" content=\"OneDesk je softver za podr\u0161ku i softver za upravljanje projektima u jednoj aplikaciji. 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