{"id":232355,"date":"2022-05-16T18:29:40","date_gmt":"2022-05-16T18:29:40","guid":{"rendered":"https:\/\/onedesk.com\/korisnicke-aplikacije\/"},"modified":"2024-02-16T22:05:11","modified_gmt":"2024-02-16T22:05:11","slug":"korisnicke-aplikacije","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/korisnicke-aplikacije\/","title":{"rendered":"OneDesk-ove aplikacije usmjerene na korisnike – portal ulaznica, baza znanja, chat u\u017eivo i jo\u0161 mnogo toga"},"content":{"rendered":"\t\t
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Osna\u017eite svoje klijente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pru\u017eite svojim klijentima i krajnjim korisnicima vlastite alate. Implementirajte svoje aplikacije usmjerene na korisnike po va\u0161em izboru: live chat, korisni\u010dki portal, baza znanja i obrasci za ulaznice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrirajte se besplatno<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPogledajte sve zna\u010dajke<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pobolj\u0161ajte uslugu s korisni\u010dkim portalom<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dajte svojim klijentima ili krajnjim korisnicima sredstva da budu a\u017eurirani pod njihovim uvjetima. Kupci se mogu prijaviti na va\u0161 korisni\u010dki portal<\/a> kako bi vidjeli svoje karte ili zahtjeve. Neka pretra\u017euju, filtriraju, vide status, postavljaju pitanja, ure\u0111uju pojedinosti i jo\u0161 mnogo toga.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n \"customer\n <\/div>\n \n
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\n\n Potpuno brendirani portal\n \n <\/h3>\n
\n Prilagodite izgled svog portala vlastitim logotipima i bojama - nije potrebno kodiranje. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Dopu\u0161tenja koja se mogu konfigurirati\n \n <\/h3>\n
\n Konfigurirajte \u0161to va\u0161i klijenti mogu vidjeti i ure\u0111ivati \u200b\u200bna portalu kako bi zadovoljili potrebe va\u0161e organizacije. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"Help\n <\/div>\n \n
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\n\n Portal prilago\u0111en mobilnim ure\u0111ajima\n \n <\/h3>\n
\n Kupci mogu biti a\u017eurirani \u010dak i dok su u pokretu. Portal za korisnike dostupan je iz njihovog mobilnog preglednika. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Omogu\u0107ite samoposlu\u017eivanje <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pove\u0107ajte zadovoljstvo korisnika i smanjite optere\u0107enje svog tima za podr\u0161ku objavljivanjem \u010dlanaka koji odgovaraju na va\u0161a naj\u010de\u0161\u0107a pitanja. Kupac mo\u017ee sam pretra\u017eivati \u200b\u200bbazu znanja<\/a> , a agenti mogu povezivati \u200b\u200bili umetati \u010dlanke kako bi poduprli svoje odgovore.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Stvaranje \u010dlanka bez koda\n \n <\/h3>\n
\n Svatko u va\u0161em timu mo\u017ee pisati i objavljivati \u200b\u200b\u010dlanke pomo\u0107u lako razumljivog ure\u0111iva\u010da teksta. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Kategorizirajte i organizirajte\n \n <\/h3>\n
\n Organizirajte svoje \u010dlanke u kategorije i potkategorije kako biste ih lak\u0161e prona\u0161li. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Omogu\u0107ite vi\u0161e baza znanja\n \n <\/h3>\n
\n Odr\u017eavajte kupce ili agente a\u017euriranima bez napora. Automatski odgovorite na dolazne tikete, po\u0161aljite podsjetnike ili obavijestite o promjenama statusa. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Zabilje\u017eite prave informacije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Omogu\u0107ite svojim klijentima da predaju tikete ili zahtjeve pomo\u0107u prilagodljivih web obrazaca. Ulaznice se bilje\u017ee na va\u0161em OneDesku sa svim informacijama koje su vam potrebne, smanjuju\u0107i kretanje naprijed-natrag. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n \"Ticket\n <\/div>\n \n
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\n\n Prilagodljiv obrazac\n \n <\/h3>\n
\n Dodajte prilago\u0111ena svojstva, konfigurirajte tekst i u\u010dinite polja obaveznima. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Organizirajte i usmjerite\n \n <\/h3>\n
\n Karte rute i zahtjevi na temelju svojstava polja. Automatski dodijelite, kategorizirajte, odgovorite i vi\u0161e. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Obrasci za svaku uslugu ili problem\n \n <\/h3>\n
\n Izradite vi\u0161e obrazaca za razli\u010dite usluge, zahtjeve ili probleme. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Live chat za va\u0161u stranicu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pove\u017eite se s klijentima ili potencijalnim klijentima u stvarnom vremenu omogu\u0107avanjem live chata<\/a> . Postavite chat (i druge korisni\u010dke alate) na svoju stranicu putem web widgeta. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Web widget jednostavan za implementaciju\n \n <\/h3>\n
\n Web widget pojavljuje se kao obla\u010di\u0107 na va\u0161oj web stranici i korisnicima daje pristup aplikacijama koje omogu\u0107ite. Postavite widget u samo nekoliko koraka. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Izradite ulaznice iz chata\n \n <\/h3>\n
\n Jednostavno kreirajte ulaznice iz bilo koje poruke chata u\u017eivo. Razgovor je spremljen i povezan s kartom. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Nastavite razgovor\n \n <\/h3>\n
\n Uz ugra\u0111enu integraciju e-po\u0161te, nema potrebe da klijent \u010deka. Nepregledane poruke odlaze u va\u0161 korisni\u010dki sandu\u010di\u0107. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vi\u0161e o korisni\u010dkim aplikacijama na OneDesk blogu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tStvorite bazu znanja korisni\u010dke slu\u017ebe\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tBaza znanja korisni\u010dke slu\u017ebe sredi\u0161te je informacija za va\u0161e klijente. Smatra se bitnom opcijom samoposlu\u017eivanja za tvrtke bilo koje ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tPro\u010ditajte vi\u0161e \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
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Zapo\u010dnite besplatno probno razdoblje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Isprobajte sve zna\u010dajke OneDeska. Kreditna kartica nije potrebna.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Osna\u017eite svoje klijente Pru\u017eite svojim klijentima i krajnjim korisnicima vlastite alate. Implementirajte svoje aplikacije usmjerene na korisnike po va\u0161em izboru: live chat, korisni\u010dki portal, baza znanja i obrasci za ulaznice. Registrirajte se besplatno Pogledajte sve zna\u010dajke Pobolj\u0161ajte uslugu s korisni\u010dkim portalom Dajte svojim klijentima ili krajnjim korisnicima sredstva da budu a\u017eurirani pod njihovim uvjetima. Kupci […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":48,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-232355","page","type-page","status-publish","hentry"],"yoast_head":"\nAplikacije za korisni\u010dku podr\u0161ku za pomo\u0107 i upravljanje projektima | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk korisni\u010dke aplikacije uklju\u010duju portal za klijente, obrasce za ulaznice, bazu znanja, chat u\u017eivo i jo\u0161 mnogo toga. 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