{"id":232403,"date":"2022-05-16T19:34:16","date_gmt":"2022-05-16T19:34:16","guid":{"rendered":"https:\/\/onedesk.com\/timovima\/to\/"},"modified":"2025-06-04T20:21:36","modified_gmt":"2025-06-04T20:21:36","slug":"to","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/timovima\/to\/","title":{"rendered":"TO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"232403\" class=\"elementor elementor-232403 elementor-51731\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06b577b e-flex e-con-boxed e-con e-parent\" data-id=\"06b577b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6385a6 e-con-full e-flex e-con e-child\" data-id=\"f6385a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-831b5ce elementor-widget elementor-widget-heading\" data-id=\"831b5ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk za IT timove<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c74821 elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7c74821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatizirajte repetitivne zadatke, upravljajte projektima i rje\u0161avajte zahtjeve uz pomo\u0107 OneDeskovog softvera za korisni\u010dku podr\u0161ku i upravljanje projektima.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-687e912 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"687e912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/hr\/bez-registracije-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca020db e-con-full e-flex e-con e-child\" data-id=\"ca020db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a260f7 elementor-widget elementor-widget-image\" data-id=\"1a260f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"506\" height=\"359\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1.webp\" class=\"attachment-large size-large wp-image-266256\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1.webp 506w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1-300x213.webp 300w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bfdc80 e-flex e-con-boxed e-con e-parent\" data-id=\"6bfdc80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1be7630 e-con-full e-flex e-con e-child\" data-id=\"1be7630\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b3b40 elementor-widget elementor-widget-heading\" data-id=\"76b3b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kako OneDesk poma\u017ee mom IT timu?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff3e21a e-flex e-con-boxed e-con e-parent\" data-id=\"ff3e21a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-08626b2 e-con-full e-flex e-con e-child\" data-id=\"08626b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6f013 elementor-widget elementor-widget-image\" data-id=\"6c6f013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-large size-large wp-image-266884\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42e1cc4 e-con-full e-flex e-con e-child\" data-id=\"42e1cc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a22f2a6 elementor-widget elementor-widget-heading\" data-id=\"a22f2a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Organizirajte i upravljajte ulaznicama<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1506c37 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1506c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uz OneDesk-ov sustav za prodaju karata, mo\u017eete pratiti, nadzirati i rje\u0161avati tikete na jednom centraliziranom mjestu. Prikupljajte tikete na <a href=\"https:\/\/onedesk.com\/hr\/obiljezja-indeks\/vise-nacina-za-stvaranje-ulaznica\/\">vi\u0161e na\u010dina<\/a> , kao \u0161to su e-po\u0161ta, chat, obrasci, dolazni pozivi ili aplikacije tre\u0107ih strana.  <\/p><p>Odaberite izme\u0111u razli\u010ditih prikaza kao \u0161to su nadzorna plo\u010da, plo\u010da, popis ili hijerarhijski prikaz. Koristite filtre, grupiranja, pretra\u017eivanja i spremljene prikaze kako biste vidjeli \u0161to vam treba i nikada ni\u0161ta ne propustili.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-360feab e-flex e-con-boxed e-con e-parent\" data-id=\"360feab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-928c95a e-con-full e-flex e-con e-child\" data-id=\"928c95a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9efcc27 elementor-widget elementor-widget-heading\" data-id=\"9efcc27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Snimite potpune ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a12fe0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0a12fe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161i krajnji korisnici svakodnevno \u0161alju IT zahtjeve. Koristite obrasce za prijavu kako biste prikupili to\u010dne informacije i osigurali da sve funkcionira glatko. <\/p><p>Prilagodite svoje obrasce za ulaznice prema:<\/p><ul><li>Dodavanje prilago\u0111enih polja<\/li><li>Postavljanje polja po potrebi ili ne<\/li><li>Izrada obrazaca za zahtjeve za razli\u010dite vrste problema<\/li><li>Karte za usmjeravanje na temelju odabira polja<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a89f943 e-con-full e-flex e-con e-child\" data-id=\"a89f943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92b1f65 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"92b1f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"672\" height=\"803\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp\" class=\"attachment-large size-large wp-image-256062\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp 672w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form-251x300.webp 251w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0124cc7 e-flex e-con-boxed e-con e-parent\" data-id=\"0124cc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9f8cde1 e-con-full e-flex e-con e-child\" data-id=\"9f8cde1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23b01f7 elementor-widget elementor-widget-image\" data-id=\"23b01f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"637\" height=\"258\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart.png\" class=\"attachment-large size-large wp-image-205947\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart.png 637w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-300x122.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-255x103.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-198x80.png 198w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-99x40.png 99w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-480x194.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-500x203.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-360x146.png 360w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab6dee2 e-con-full e-flex e-con e-child\" data-id=\"ab6dee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee03fc elementor-widget elementor-widget-heading\" data-id=\"6ee03fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pojednostavite proces implementacije IT-a<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92efc0a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"92efc0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT timovi se bave raznim projektima kao \u0161to su implementacije softvera. OneDesk-ove zna\u010dajke upravljanja projektima i zadacima omogu\u0107uju vam upravljanje zahtjevima na istom mjestu kao i projektima.   <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-secondary ); font-family: var( --e-global-typography-a428b29-font-family ), Sans-serif; letter-spacing: var( --e-global-typography-a428b29-letter-spacing ); word-spacing: var( --e-global-typography-a428b29-word-spacing ); text-align: var(--text-align);\">Pratite i bilje\u017eite sve korake potrebne za dovr\u0161etak IT projekata. Upravljajte \u010dak i slo\u017eenim IT projektima pomo\u0107u zna\u010dajki kao \u0161to su ovisnosti zadataka, podzadaci i automatizirani tijekovi rada.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bac0e0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5bac0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk vam omogu\u0107uje izradu vlastitih <a href=\"https:\/\/onedesk.com\/features-index\/project-cloning\/\">predlo\u017eaka<\/a> kako biste pojednostavili proces implementacije softvera. Predlo\u0161ci vam omogu\u0107uju jednostavno pokretanje novog projekta sa svim zadacima koji su kreirani i dodijeljeni u skladu s tim. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-459415a e-flex e-con-boxed e-con e-parent\" data-id=\"459415a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5af0f7 e-con-full e-flex e-con e-child\" data-id=\"a5af0f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79c6293 elementor-widget elementor-widget-heading\" data-id=\"79c6293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">To\u010dno pratite vrijeme<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc4e4ec elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bc4e4ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pra\u0107enje vremena omogu\u0107uje IT timovima pra\u0107enje produktivnosti tima ili pru\u017eanje izvje\u0161\u0107a menad\u017eerima. IT timovi tako\u0111er mogu identificirati koliko vremena trebaju potro\u0161iti na svaki zadatak, \u0161to im omogu\u0107uje odre\u0111ivanje prioriteta zadataka na odgovaraju\u0107oj razini.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73bfc0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b73bfc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pomo\u0107u OneDeska mo\u017eete evidentirati <a href=\"https:\/\/onedesk.com\/features-index\/tracking-work\/\">radne listove<\/a> u svojim tiketima i zadacima. Zatim mo\u017eete pratiti gdje se tro\u0161e va\u0161i sati. To omogu\u0107uje va\u0161em timu da ostane usredoto\u010den na posao koji je u tijeku i donosi odluke temeljene na podacima. Radni listovi i mjera\u010di vremena u OneDesku jednostavni su za kori\u0161tenje dok radite.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b045701 e-con-full e-flex e-con e-child\" data-id=\"b045701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ed6381 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"0ed6381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"450\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp\" class=\"attachment-large size-large wp-image-193459\" alt=\"aplikacija za mjerenje vremena\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp 1005w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-300x134.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-768x344.webp 768w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e78b450 e-flex e-con-boxed e-con e-parent\" data-id=\"e78b450\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6001506 e-con-full e-flex e-con e-child\" data-id=\"6001506\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2f6748 elementor-widget elementor-widget-image\" data-id=\"c2f6748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-1024x558.webp\" class=\"attachment-large size-large wp-image-267338\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-1024x558.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-300x164.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-768x419.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials.webp 1075w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3420b47 e-con-full e-flex e-con e-child\" data-id=\"3420b47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b253e9 elementor-widget elementor-widget-heading\" data-id=\"9b253e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ra\u010dun za va\u0161e vrijeme i projekte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1e78a3 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b1e78a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ako ste vanjska IT tvrtka, vjerojatno napla\u0107ujete na temelju vremena ili implementacije projekta. OneDesk to olak\u0161ava ugra\u0111enim zna\u010dajkama za izradu ponuda i fakturiranje. Izra\u0111ujte i \u0161aljite ra\u010dune na temelju pra\u0107enog vremena naplate. Ili naplatite klijentima unaprijed pla\u0107ene sate. Unaprijed pla\u0107eno vrijeme smanjuje se s klijentovog ra\u010duna kako va\u0161 tim bilje\u017ei vrijeme.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8b1a8b e-flex e-con-boxed e-con e-parent\" data-id=\"f8b1a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc2f74d e-con-full e-flex e-con e-child\" data-id=\"bc2f74d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba93c5 elementor-widget elementor-widget-heading\" data-id=\"cba93c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">U\u0161tedite vrijeme na uobi\u010dajenim problemima<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc0a0d7 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cc0a0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kao IT stru\u010dnjak, vjerojatno ste se susreli s mnogim uobi\u010dajenim zahtjevima. Umjesto toga, smanjite broj zahtjeva i u\u0161tedite vrijeme pomo\u0107u zna\u010dajki poput alata za samouslu\u017eivanje, umjetne inteligencije i unaprijed pripremljenih odgovora.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-921c1b2 elementor-widget elementor-widget-heading\" data-id=\"921c1b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Samoposlu\u017eivanje s umjetnom inteligencijom<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6db10 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"de6db10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk uklju\u010duje samouslu\u017enu bazu znanja u kojoj krajnji korisnici mogu pregledavati i tra\u017eiti odgovore.  <\/p><p>OneDesk-ovi alati za samoposlu\u017eivanje tako\u0111er mogu biti <a href=\"https:\/\/onedesk.com\/hr\/korisnicke-aplikacije\/ai-baza-znanja\/\">pokretani umjetnom inteligencijom<\/a> . AI agent je obu\u010den za va\u0161 sadr\u017eaj &#8211; \u010dlanke, spremljene odgovore ili va\u0161e web stranice. Ovaj AI agent u GPT stilu mo\u017ee odgovarati na pitanja u chatu, odbijati probleme prije nego \u0161to se obrazac zahtjeva za prijavu formira ili sa\u017eimati sadr\u017eaj u va\u0161oj bazi znanja.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89f4225 e-con-full e-flex e-con e-child\" data-id=\"89f4225\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d50de5 elementor-widget elementor-widget-image\" data-id=\"5d50de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"582\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp\" class=\"attachment-large size-large wp-image-232753\" alt=\"Baza znanja o IT uslugama\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp 471w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase-243x300.webp 243w\" sizes=\"(max-width: 471px) 100vw, 471px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbb7aa0 e-flex e-con-boxed e-con e-parent\" data-id=\"bbb7aa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-deb696d e-con-full e-flex e-con e-child\" data-id=\"deb696d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea2c651 elementor-widget elementor-widget-image\" data-id=\"ea2c651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-large size-large wp-image-193433\" alt=\"podr\u0161ka za ugovor o razini usluge\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e91b7fb e-con-full e-flex e-con e-child\" data-id=\"e91b7fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-505508a elementor-widget elementor-widget-heading\" data-id=\"505508a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatizirajte ugovore o razini usluge (SLA)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1d64a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ef1d64a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SLA-ovi su pravila koja definiraju razinu usluge koju pru\u017eate svojim krajnjim korisnicima. SLA-i mogu definirati vrijeme odgovora tiketa, vrijeme rje\u0161avanja tiketa i jo\u0161 mnogo toga. IT timovi op\u0107enito koriste SLA za mjerenje i pobolj\u0161anje odziva svojih timova i pove\u0107anje zadovoljstva kupaca.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e38731a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e38731a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk automatizira povezivanje SLA politika s tiketima za podr\u0161ku. To eliminira potrebu za <a href=\"https:\/\/onedesk.com\/hr\/obiljezja-indeks\/sla-menadzment\/\">dodavanjem SLA politika<\/a> svakoj vrsti tiketa i smanjuje ponavljaju\u0107i posao za va\u0161 tim. Zatim mo\u017eete pratiti SLA-ove prema njihovim kr\u0161enjima, prioritetu, dodijeljenima itd.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f3c2ee e-flex e-con-boxed e-con e-parent\" data-id=\"4f3c2ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-03d4835 e-con-full e-flex e-con e-child\" data-id=\"03d4835\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e90a054 elementor-widget elementor-widget-heading\" data-id=\"e90a054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suradni\u010dko upravljanje IT projektima  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7690e73 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7690e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT projekti zahtijevaju suradnju s timovima i klijentima kako bi se identificirala i implementirala odgovaraju\u0107a rje\u0161enja. Ova rje\u0161enja mogu sadr\u017eavati bugove, zahtjeve za zna\u010dajkama ili a\u017euriranja koja se rje\u0161avaju kroz stalnu komunikaciju izme\u0111u IT tima i dionika. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bfe9cd elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2bfe9cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Komunikacijske zna\u010dajke OneDeska omogu\u0107uju va\u0161im klijentima i korisnicima slanje povratnih informacija i prijava gre\u0161aka. Mo\u017eete voditi rasprave o potrebama krajnjeg korisnika ili postaviti dodatna pitanja o prijavljenim gre\u0161kama. S opcijom dijeljenja datoteka mo\u017eete jednostavno prilo\u017eiti datoteke i obavijestiti sve o novim izdanjima i proizvodima.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9754611 e-con-full e-flex e-con e-child\" data-id=\"9754611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4a6bc elementor-widget elementor-widget-image\" data-id=\"5d4a6bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"481\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp\" class=\"attachment-large size-large wp-image-265566\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp 866w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-300x167.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-768x427.webp 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4598291 e-flex e-con-boxed e-con e-parent\" data-id=\"4598291\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c3bec0 e-con-full e-flex e-con e-child\" data-id=\"1c3bec0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4588003 elementor-widget elementor-widget-image\" data-id=\"4588003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"334\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating.jpg\" class=\"attachment-large size-large wp-image-238567\" alt=\"it teams\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating.jpg 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acfe35e e-con-full e-flex e-con e-child\" data-id=\"acfe35e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39234ba elementor-widget elementor-widget-heading\" data-id=\"39234ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OneDesk za IT timove<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de3b089 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"de3b089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk pojednostavljuje proces prijave i planiranja IT projekata. S OneDeskom mo\u017eete upravljati projektima od po\u010detka do kraja; prikupljati i rje\u0161avati prijave iz razli\u010ditih kanala; informirati krajnje korisnike i suigra\u010de putem poruka u stvarnom vremenu i integracije e-po\u0161te; automatizirati procese fleksibilnim automatiziranim pravilima. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9aa847 elementor-widget elementor-widget-heading\" data-id=\"d9aa847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Za\u0161to OneDesk?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9fd25 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2c9fd25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk je kombinacija help deska i upravljanja projektima u jednoj aplikaciji. Ove zna\u010dajke zna\u010de da mo\u017eete upravljati svojom slu\u017ebom za korisnike uz dovr\u0161etak projekata. Tako\u0111er mo\u017eete uklju\u010diti probleme ili gre\u0161ke u planove projekata. Najbolje od svega je \u0161to ne morate kupovati, u\u010diti, integrirati i prebacivati \u200b\u200bse izme\u0111u vi\u0161e aplikacija.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-702daf4 e-flex e-con-boxed e-con e-parent\" data-id=\"702daf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cefbf8d e-con-full e-flex e-con e-child\" data-id=\"cefbf8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cce238 elementor-widget elementor-widget-heading\" data-id=\"7cce238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u010cesto postavljana pitanja o OneDesku za IT timove<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec55f7 elementor-widget__width-initial elementor-widget-mobile__width-initial uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"0ec55f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-154' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-76fb8d3\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-76fb8d3 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a7d9f2cb07a5\">Mo\u017eemo li koristiti OneDesk za vanjsku IT tvrtku?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Da, OneDesk je popularan me\u0111u vanjskim IT tvrtkama. Nudimo web widget koji se mo\u017ee dodati na va\u0161u web stranicu. Ova zna\u010dajka omogu\u0107uje kupcima i potencijalnim klijentima da vas kontaktiraju i po\u0161alju zahtjeve. Tako\u0111er mo\u017eete primati zahtjeve putem e-po\u0161te i obrazaca. S ugra\u0111enim pra\u0107enjem vremena, fakturiranjem i upravljanjem projektima, mo\u017eete upravljati mnogim aspektima svoje IT tvrtke.      <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-2b7fd2d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-2b7fd2d uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a7d9f2cb08e5\">Mo\u017ee li interni IT tim koristiti OneDesk?  <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Da, OneDesk mogu koristiti interni IT timovi. Omogu\u0107uje slanje zahtjeva putem e-po\u0161te, chata, obrazaca i alata popularnih me\u0111u internim timovima, kao \u0161to su Teams i Slack. OneDesk-ove zna\u010dajke upravljanja projektima mo\u017eete koristiti za rukovanje internim IT poslovima poput implementacije softvera. Na\u0161e cijene tako\u0111er se temelje samo na broju IT agenata.     <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-993fad5\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-993fad5 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a7d9f2cb09ac\">Koje su zna\u010dajke OneDeska korisne za IT timove?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk ima mnogo zna\u010dajki koje su korisne za IT timove. Va\u0161 tim mo\u017ee centralizirati prijem zahtjeva iz vi\u0161e kanala, smanjiti broj zahtjeva pomo\u0107u alata za samouslu\u017eivanje i planirati IT projekte. <\/p><p>Zna\u010dajke uklju\u010duju:  <\/p><ul><li>Predlo\u0161ci projekta<\/li><li>Automatizacije<\/li><li>Prilago\u0111eni obrasci zahtjeva<\/li><li>Razmjena poruka u stvarnom vremenu<\/li><li>Integracija e-po\u0161te<\/li><li>Planiranje projekata i zadataka<\/li><li>i vi\u0161e<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c8b691 e-flex e-con-boxed e-con e-parent\" data-id=\"4c8b691\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7bd519 e-con-full e-flex e-con e-child\" data-id=\"d7bd519\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c260d2 elementor-widget elementor-widget-heading\" data-id=\"0c260d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zapo\u010dnite besplatno<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573e031 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"573e031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Procijenite OneDesk sami uz na\u0161e potpuno besplatno 14-dnevno probno razdoblje.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f57c20 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5f57c20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/hr\/bez-registracije-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Zapo\u010dnite besplatno<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a80220 e-con-full e-flex e-con e-child\" data-id=\"0a80220\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2db13 elementor-widget elementor-widget-image\" data-id=\"ce2db13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255539\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d34f4d8 e-flex e-con-boxed e-con e-parent\" data-id=\"d34f4d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f15c2b4 elementor-widget elementor-widget-heading\" data-id=\"f15c2b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vi\u0161e IT timskih rje\u0161enja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd7a525 e-flex e-con-boxed e-con e-parent\" data-id=\"cd7a525\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c0d770 e-con-full e-flex e-con e-child\" data-id=\"5c0d770\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eef03cf elementor-widget elementor-widget-shortcode\" data-id=\"eef03cf\" data-element_type=\"widget\" data-e-type=\"widget\" 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