{"id":234498,"date":"2022-06-23T13:40:24","date_gmt":"2022-06-23T13:40:24","guid":{"rendered":"https:\/\/onedesk.com\/email-management\/"},"modified":"2023-08-08T18:51:43","modified_gmt":"2023-08-08T18:51:43","slug":"email-management","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/obiljezja-indeks\/email-management\/","title":{"rendered":"Upravljanje e-po\u0161tom"},"content":{"rendered":"\t\t
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Upravljanje e-po\u0161tom<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Imajte kontrolu nad svojom e-po\u0161tom i prodajom ulaznica pomo\u0107u OneDeskovih zna\u010dajki upravljanja e-po\u0161tom.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Po\u0161aljite e-po\u0161tu za izradu ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Izravno se pove\u017eite s Office 365 ili Googleom ili postavite automatsko proslje\u0111ivanje iz bilo koje pristigle po\u0161te podr\u0161ke na OneDesk. OneDesk \u0107e tada automatski kreirati ulaznice iz dolaznih e-poruka.<\/a> Sve va\u017ene informacije iz e-po\u0161te zarobljene su u ulaznici: predmet, tijelo, podaci o po\u0161iljatelju i privici. Odgovorite na bilo koju e-po\u0161tu izravno unutar OneDeska. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Po\u0161aljite\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"suradnja\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Upravljanje dijeljenom pristiglom po\u0161tom<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nema vi\u0161e \u017eongliranja s vi\u0161e sandu\u010di\u0107a. Mo\u017eete postaviti automatsko proslje\u0111ivanje ili izravnu integraciju iz vi\u0161e pristiglih sandu\u010di\u0107a<\/a> za izradu ulaznica u OneDesku. Svaki od va\u0161ih suigra\u010da mo\u017ee odgovoriti na e-po\u0161tu izravno s OneDeska. Osim toga, automatski usmjerite<\/a> i dodijelite karte odgovaraju\u0107em agentu, timu, projektima i jo\u0161 mnogo toga. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Predlo\u0161ci e-po\u0161te i automatski odgovori<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk vam omogu\u0107uje izradu predlo\u017eaka e-po\u0161te. Predlo\u0161ci mogu sadr\u017eavati dinami\u010dka svojstva za popunjavanje informacija kao \u0161to su broj ulaznice, imena i jo\u0161 mnogo toga. Po\u0161aljite ove e-poruke s okida\u010dima automatizacije<\/a> koje ste odredili za rje\u0161avanje uobi\u010dajenih upita ili potvrde zahtjeva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"automatski\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Radni\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Razvrstajte i organizirajte e-po\u0161tu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mo\u017eete kreirati, spremati i dijeliti vlastite prilago\u0111ene radne prikaze. Koriste\u0107i prilago\u0111ene prikaze, mo\u017eete organizirati karte na bilo koji na\u010din koji vam je potreban. Filtrirajte ili grupirajte prema datumu, projektu, statusu, prioritetu, organizaciji korisnika i jo\u0161 mnogo toga. Koristite Kanban plo\u010du, kalendar, popis, prikaz stabla ili Ganttov grafikon za planiranje i upravljanje svojim stavkama. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Upravljanje izgledom e-po\u0161te<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk olak\u0161ava prilagodbu izgleda va\u0161e e-po\u0161te, kada se \u0161alje i kome se \u0161alje. Zna\u010dajke prilagodljivosti e-po\u0161te omogu\u0107uju vam da prilagodite boje koje se omotavaju oko teksta va\u0161e e-po\u0161te. Prilagodite zaglavlje i podno\u017eje svih e-poruka uklju\u010duju\u0107i umetanje logotipa, teksta, koda, citata, poveznica i jo\u0161 mnogo toga.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Proslje\u0111ivanje\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Integracija e-po\u0161te <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk se izravno integrira s Office 365, Google Workspace ili Gmail ra\u010dunima. Ove integracije vam omogu\u0107uju primanje novih e-poruka kao ulaznica, kao i slanje odgovora unutar OneDeska s va\u0161im vlastitim poslu\u017eiteljem e-po\u0161te. Ako koristite drugog davatelja, dostupno je i automatsko proslje\u0111ivanje i prilago\u0111eno postavljanje SMTP-a. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Koristite svoj vlastiti poslu\u017eitelj e-po\u0161te<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dok OneDesk nudi robusnu infrastrukturu za slanje e-po\u0161te, mo\u017eete koristiti i vlastite poslu\u017eitelje. Kori\u0161tenje vlastitog prilago\u0111enog SMTP poslu\u017eitelja daje kontrolu nad odlaznom e-po\u0161tom. Integracija OneDeska s va\u0161im SMTP poslu\u017eiteljem e-po\u0161te<\/a> jednostavna je i ugra\u0111ena u OneDesk postavke e-po\u0161te. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Nadgledanje\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Pra\u0107enje e-po\u0161te<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDeskove mogu\u0107nosti pra\u0107enja e -po\u0161te pru\u017eaju vam bezbri\u017enost omogu\u0107uju\u0107i vam da pratite odlaznu komunikaciju e-po\u0161tom. Provjerite jesu li va\u0161i kupci ili krajnji korisnici primili va\u0161u poruku. Mo\u017eete provjeriti i odrediti je li i kada je poslano, isporu\u010deno ili nije dostavljeno. Mo\u0107i \u0107ete znati jesu li va\u0161e e-poruke obra\u0111ene, isporu\u010dene, odbijene, blokirane i jo\u0161 mnogo toga.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sredstva za u\u010denje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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E-mail na kartu<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automatizirajte proces izrade ulaznica putem slanja ulaznica putem e-po\u0161te.<\/p>\n

Saznajte vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Postavite izgled svoje e-po\u0161te<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konfigurirajte kako \u0107e va\u0161a e-po\u0161ta izgledati kada je postavljena s OneDeska.<\/p>\n

Saznajte vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Kori\u0161tenje automatizirane e-po\u0161te<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Prilagodite predlo\u0161ke e-po\u0161te, a zatim ih po\u0161aljite na temelju unaprijed postavljenih uvjeta.<\/p>\n

Saznajte vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Isprobajte OneDesk besplatno<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Isprobajte OneDesk besplatno 14 dana. Kreditna kartica nije potrebna.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Upravljanje e-po\u0161tom Imajte kontrolu nad svojom e-po\u0161tom i prodajom ulaznica pomo\u0107u OneDeskovih zna\u010dajki upravljanja e-po\u0161tom. Sign up free! Po\u0161aljite e-po\u0161tu za izradu ulaznice Izravno se pove\u017eite s Office 365 ili Googleom ili postavite automatsko proslje\u0111ivanje iz bilo koje pristigle po\u0161te podr\u0161ke na OneDesk. OneDesk \u0107e tada automatski kreirati ulaznice iz dolaznih e-poruka. Sve va\u017ene informacije […]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":235288,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-234498","page","type-page","status-publish","hentry"],"yoast_head":"\nUpravljanje e-po\u0161tom - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk je slu\u017eba za pomo\u0107 i upravljanje projektima u jednoj aplikaciji. 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