{"id":253153,"date":"2023-08-08T19:10:00","date_gmt":"2023-08-08T19:10:00","guid":{"rendered":"https:\/\/onedesk.com\/obiljezja-indeks\/anketa-o-zadovoljstvu-kupaca\/"},"modified":"2023-12-18T20:38:25","modified_gmt":"2023-12-18T20:38:25","slug":"anketa-o-zadovoljstvu-kupaca","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/obiljezja-indeks\/anketa-o-zadovoljstvu-kupaca\/","title":{"rendered":"Anketa o zadovoljstvu kupaca"},"content":{"rendered":"\t\t
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\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Ispitivanje zadovoljstva kupaca<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Pru\u017eite vrhunsku korisni\u010dku podr\u0161ku putem OneDeska s ugra\u0111enim pokazateljima zadovoljstva korisnika.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Dobijte vrijedne povratne informacije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Koriste\u0107i ankete o zadovoljstvu kupaca, dobivate uvid u to kako va\u0161i klijenti gledaju na uslugu koju dobivaju od va\u0161eg tima. S ovim povratnim informacijama mo\u017eete implementirati promjene i pobolj\u0161anja svoje korisni\u010dke podr\u0161ke i iskustva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Spa\u0161avanje negativnih iskustava kupaca <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Daju\u0107i svojim klijentima priliku da istaknu negativnu podr\u0161ku, imate mogu\u0107nost pobolj\u0161ati njihovo nezadovoljavaju\u0107e iskustvo. Iskoristite povratne informacije kupaca iz ovih anketa kako biste se usredoto\u010dili na ta negativna iskustva kupaca i pretvorili nezadovoljne kupce u sretne. Kupci imaju 10 dana da promijene svoju ocjenu, \u0161to vam daje dovoljno vremena da izvr\u0161ite potrebna pobolj\u0161anja.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Procijenite u\u010dinak agenta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pobrinite se da svi u va\u0161em timu pru\u017eaju najbolju mogu\u0107u podr\u0161ku. Skupljate podatke iz rezultata zadovoljstva korisnika na razini pojedina\u010dnog agenta kako biste mogli procijeniti njihovu razinu u\u010dinka<\/a> . Donesite prosudbe o tome koji agenti trebaju pobolj\u0161anja i zaka\u017eite izvje\u0161\u0107a na temelju rezultata zadovoljstva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"customer\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Sredstva za u\u010denje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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O anketama o zadovoljstvu<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Anketa o zadovoljstvu omogu\u0107uje vam primanje povratnih informacija i ocjena podr\u0161ke od va\u0161ih klijenata.<\/p>\n

\u010citaj vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Kanali komunikacije s kupcima<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kupci mogu odlu\u010diti komunicirati s vama putem korisni\u010dkih aplikacija ili e-po\u0161te.<\/p>\n

\u010citaj vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Nadzorna plo\u010da grafikona<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nau\u010dite o kori\u0161tenju dijagrama i grafikona u stvarnom vremenu za analizu svojih KPI-jeva.<\/p>\n

\u010citaj vi\u0161e>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Ispitivanje zadovoljstva kupaca Pru\u017eite vrhunsku korisni\u010dku podr\u0161ku putem OneDeska s ugra\u0111enim pokazateljima zadovoljstva korisnika. Sign up free! Dobijte vrijedne povratne informacije Koriste\u0107i ankete o zadovoljstvu kupaca, dobivate uvid u to kako va\u0161i klijenti gledaju na uslugu koju dobivaju od va\u0161eg tima. S ovim povratnim informacijama mo\u017eete implementirati promjene i pobolj\u0161anja svoje korisni\u010dke podr\u0161ke i iskustva. […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":235288,"menu_order":45,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-253153","page","type-page","status-publish","hentry"],"yoast_head":"\nAnketa o zadovoljstvu kupaca | Softverska aplikacija OneDesk Help Desk<\/title>\n<meta name=\"description\" content=\"OneDesk je softver za podr\u0161ku i upravljanje projektima. 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