{"id":257854,"date":"2023-09-27T16:40:28","date_gmt":"2023-09-27T16:40:28","guid":{"rendered":"https:\/\/onedesk.com\/korisnicke-aplikacije\/obrasci-ulaznica\/"},"modified":"2023-09-27T16:41:34","modified_gmt":"2023-09-27T16:41:34","slug":"obrasci-ulaznica","status":"publish","type":"page","link":"https:\/\/onedesk.com\/hr\/korisnicke-aplikacije\/obrasci-ulaznica\/","title":{"rendered":"Obrasci za ulaznice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"257854\" class=\"elementor elementor-257854 elementor-48722\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2523345e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2523345e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55104161\" data-id=\"55104161\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1aa7b44c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1aa7b44c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4034c8df\" data-id=\"4034c8df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c09a17e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c09a17e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-380d2d80\" data-id=\"380d2d80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480d81e6 elementor-widget elementor-widget-heading\" data-id=\"480d81e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Obrasci za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0c2b34 elementor-widget elementor-widget-text-editor\" data-id=\"1a0c2b34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Obrasci ulaznica mogu se izraditi za vi\u0161e vrsta zahtjeva za podr\u0161ku. Ovi obrasci omogu\u0107uju korisnicima da ukucaju i specificiraju zahtjeve za podr\u0161ku internom ili vanjskom timu stru\u010dnjaka. Oni uklju\u010duju pojedinosti o odre\u0111enoj vrsti zahtjeva za podr\u0161ku, omogu\u0107uju\u0107i agentima da imaju sve informacije pri ruci za rje\u0161avanje tiketa.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4556b5 elementor-align-center elementor-widget elementor-widget-global elementor-global-233731 elementor-global-131872 elementor-widget-button\" data-id=\"a4556b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/hr\/bez-registracije\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24255619 elementor-widget elementor-widget-heading\" data-id=\"24255619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prednosti obrazaca za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12e3370 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12e3370\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-4a912381\" data-id=\"4a912381\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3a4438 elementor-widget elementor-widget-image\" data-id=\"c3a4438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-181872\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-480x480.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-500x500.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1-380x380.png 380w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Detailed-Customer-Request-1.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fb8cf23 elementor-widget elementor-widget-image\" data-id=\"2fb8cf23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-181852\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-480x480.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-500x500.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution-380x380.png 380w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Faster-ticket-resolution.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff531dd elementor-widget elementor-widget-image\" data-id=\"5ff531dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-181874\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-300x297.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-303x300.png 303w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-255x253.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-81x80.png 81w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-500x495.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-360x357.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2-380x380.png 380w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/detailed-customer-request-2.png 517w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3350804e\" data-id=\"3350804e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e9e94e5 elementor-widget elementor-widget-heading\" data-id=\"2e9e94e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Detaljan zahtjev kupca<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32ebacd5 elementor-widget elementor-widget-text-editor\" data-id=\"32ebacd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Detaljno specifi\u010dan zahtjev korisnika pru\u017ea agentima podr\u0161ke sve informacije koje su im potrebne za rje\u0161avanje zahtjeva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f9147b1 elementor-widget elementor-widget-heading\" data-id=\"4f9147b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Br\u017ee rje\u0161avanje karata<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0ced15 elementor-widget elementor-widget-text-editor\" data-id=\"2f0ced15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pru\u017eanje detaljnijih podataka pru\u017eatelju usluga omogu\u0107uje rje\u0161avanje zahtjeva korisnika na u\u010dinkovitiji na\u010din.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38637881 elementor-widget elementor-widget-heading\" data-id=\"38637881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizirana podr\u0161ka<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2561577c elementor-widget elementor-widget-text-editor\" data-id=\"2561577c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Svi su zahtjevi korisnika jedinstveni i stoga agenti za podr\u0161ku moraju imati personaliziraniji pristup rje\u0161avanju njihovih zahtjeva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3d27ffd8\" data-id=\"3d27ffd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fb1a429 elementor-widget elementor-widget-image\" data-id=\"4fb1a429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-181634\" alt=\"eliminirati emailove\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/eliminate-emails.png 224w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729b725f elementor-widget elementor-widget-image\" data-id=\"729b725f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/customer-satisfaction-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-230108\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-5af14138\" data-id=\"5af14138\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37035fd4 elementor-widget elementor-widget-heading\" data-id=\"37035fd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eliminira podr\u0161ku putem e-po\u0161te<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7094d3cb elementor-widget elementor-widget-text-editor\" data-id=\"7094d3cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Obrasci uklju\u010duju sve potrebne podatke od kupca. Za razliku od e-po\u0161te, zahtjevi za ulaznice specifi\u010dni su za pojednostavljenje komunikacije s klijentima.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-262bad02 elementor-widget elementor-widget-heading\" data-id=\"262bad02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ve\u0107e zadovoljstvo kupaca<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83a3508 elementor-widget elementor-widget-text-editor\" data-id=\"83a3508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zbog specifi\u010dne prirode ovih obrazaca, od korisnika se tra\u017ei da unesu sva potrebna polja. Kao rezultat toga, agenti mogu raditi u\u010dinkovitije kako bi zadovoljili zahtjeve kupaca.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d5d6f22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d5d6f22\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5a4f9472\" data-id=\"5a4f9472\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc1c436 elementor-widget elementor-widget-image\" data-id=\"fc1c436\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"396\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-1024x396.png\" class=\"attachment-large size-large wp-image-181682\" alt=\"Obrasci za ulaznice u OneDesku\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-1024x396.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-300x116.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-768x297.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-775x300.png 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-255x99.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-207x80.png 207w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-103x40.png 103w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-480x186.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-500x194.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-750x290.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1-360x139.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/customized-webforms-1.png 1077w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15f31274\" data-id=\"15f31274\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75db430b elementor-widget elementor-widget-heading\" data-id=\"75db430b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Obrasci za ulaznice u OneDesku<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6a1dcf elementor-widget elementor-widget-text-editor\" data-id=\"4d6a1dcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Obrasci ulaznica u OneDesku poznati su kao web obrasci. Oni uklju\u010duju tri osnovna svojstva: predmet, opis i priloge. Subjekt obavje\u0161tava agenta za podr\u0161ku o osnovnoj prirodi zahtjeva. Opis zadire dublje u zahtjev za podr\u0161ku i stoga poma\u017ee timu sa svim bitnim informacijama za rje\u0161avanje tiketa. <a href=\"https:\/\/techterms.com\/definition\/attachment\">Prilog<\/a> slu\u017ei u svrhu dodavanja dodatnih dokumenata davatelju usluge.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-293cdb90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"293cdb90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-630ba4cf\" data-id=\"630ba4cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-516a0e2c elementor-widget elementor-widget-heading\" data-id=\"516a0e2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Izrada obrazaca za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7437a717 elementor-widget elementor-widget-text-editor\" data-id=\"7437a717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U OneDesku mo\u017eete izraditi vi\u0161e obrazaca za ulaznice. One su povezane s odre\u0111enim vrstama ulaznica, organiziraju\u0107i i odvajaju\u0107i jednu od druge. Za generiranje obrazaca morate oti\u0107i u Administrativne postavke u OneDesku, a zatim se pomaknuti prema dolje do <a href=\"https:\/\/onedesk.com\/videos\/creating-your-own-customer-apps\/\">Korisni\u010dke aplikacije<\/a> i odabrati Web-obrasce. Odaberite vrstu ulaznice za izradu web-obrasca i unesite sva svojstva povezana s obrascem.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7fb03ae6\" data-id=\"7fb03ae6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c7fd43 elementor-widget elementor-widget-image\" data-id=\"5c7fd43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"701\" height=\"383\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM.png\" class=\"attachment-large size-large wp-image-181876\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM.png 701w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-300x164.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-549x300.png 549w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-255x139.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-146x80.png 146w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-73x40.png 73w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-480x262.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-500x273.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.44.20-AM-360x197.png 360w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36968981 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36968981\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-688f15a5\" data-id=\"688f15a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57cb817 elementor-widget elementor-widget-image\" data-id=\"57cb817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"851\" height=\"223\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket.png\" class=\"attachment-large size-large wp-image-181878\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket.png 851w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-300x79.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-768x201.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-255x67.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-305x80.png 305w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-153x40.png 153w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-480x126.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-500x131.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-750x197.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Custom-Ticket-360x94.png 360w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-17c2880d\" data-id=\"17c2880d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12b33a6c elementor-widget elementor-widget-heading\" data-id=\"12b33a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prilagodba obrazaca za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6c7843 elementor-widget elementor-widget-text-editor\" data-id=\"a6c7843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stvaranjem prilago\u0111enih obrazaca za ulaznice, vi i va\u0161 tim mo\u017eete od svojih klijenata dobiti onoliko informacija koje su vam potrebne. Budu\u0107i da svaka vrsta tiketa ima svoj povezani obrazac tiketa, svaki zahtjev usmjerava do dodijeljenog tima i <a href=\"https:\/\/onedesk.com\/videos\/user-permissions-in-onedesk\/\">korisnika<\/a> . Kao rezultat toga, sve se prijave dodjeljuju agentima podr\u0161ke i timovima koji su najbolje obu\u010deni za rje\u0161avanje tih prijava.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-224bd1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"224bd1f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6290584\" data-id=\"6290584\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b900c97 elementor-widget elementor-widget-heading\" data-id=\"b900c97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatizacija obrazaca za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4712693 elementor-widget elementor-widget-text-editor\" data-id=\"4712693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk <a href=\"https:\/\/onedesk.com\/workflow-automations-in-onedesk\/\">automatizacija tijeka rada<\/a> omogu\u0107uje va\u0161em timu da automatizira obrasce za tikete za organiziranje, odre\u0111ivanje prioriteta i \u010dak dodjeljivanje vrsta tiketa odre\u0111enim odjelima. Interni korisnici mogu otklju\u010dati prednosti automatizacije obrasca ulaznica jednostavnim stvaranjem vlastite automatizacije tijeka rada. Automatizacija tijeka rada skup je pravila koja pokre\u0107u odre\u0111ene doga\u0111aje koji se doga\u0111aju u OneDesku.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-634eeef\" data-id=\"634eeef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3dc4b7 elementor-widget elementor-widget-image\" data-id=\"f3dc4b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"339\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools.png\" class=\"attachment-large size-large wp-image-229978\" alt=\"sustav automatizacije prodaje karata\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools.png 639w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools-300x159.png 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa4f128 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aa4f128\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-053e9a0\" data-id=\"053e9a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a79237e elementor-widget elementor-widget-image\" data-id=\"a79237e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"298\" height=\"223\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.34-AM.png\" class=\"attachment-large size-large wp-image-181880\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.34-AM.png 298w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.34-AM-255x191.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.34-AM-107x80.png 107w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.34-AM-53x40.png 53w\" sizes=\"(max-width: 298px) 100vw, 298px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e44a069\" data-id=\"e44a069\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc9ad6b elementor-widget elementor-widget-heading\" data-id=\"bc9ad6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dodavanje vi\u0161e svojstava<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db5b9f0 elementor-widget elementor-widget-text-editor\" data-id=\"db5b9f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cilj izrade detaljnijeg specifi\u010dnog obrasca ulaznice je dodavanje vi\u0161e svojstava. U OneDesku postoje ve\u0107 postoje\u0107a svojstva koja mogu poslu\u017eiti za prikupljanje svih potrebnih podataka od va\u0161eg korisnika.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86f1590 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86f1590\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-050a5a8\" data-id=\"050a5a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2909a45 elementor-widget elementor-widget-heading\" data-id=\"2909a45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prioritet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87bb5fb elementor-widget elementor-widget-text-editor\" data-id=\"87bb5fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dodavanje prioriteta obrascu za kartu omogu\u0107uje va\u0161em klijentu da obavijesti postoji li hitnost u njegovom zahtjevu za kartu. Kada kupac navede zahtjev visokog prioriteta, mo\u017eete dodijeliti svoje najbolje obu\u010dene agente da rije\u0161e tiket unutar ograni\u010denog vremena.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec1e71c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec1e71c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9f7703\" data-id=\"f9f7703\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82321b2 elementor-widget elementor-widget-heading\" data-id=\"82321b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Projekt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-109116d elementor-widget elementor-widget-text-editor\" data-id=\"109116d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kada radite na vi\u0161e projekata s istim klijentom, definiranje projekta po imenu je korisno. Na taj na\u010din \u010dlanovi va\u0161eg tima imaju to\u010dnu predod\u017ebu o tome na koji projekt treba odmah obratiti pozornost i koje resurse upotrijebiti kako bi taj projekt bio uspje\u0161an.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3fe658 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3fe658\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8445d2a\" data-id=\"8445d2a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72a2762 elementor-widget elementor-widget-heading\" data-id=\"72a2762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Status \u017eivotnog ciklusa<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b0c5af elementor-widget elementor-widget-text-editor\" data-id=\"8b0c5af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uklju\u010divanje statusa \u017eivotnog ciklusa posebno je va\u017eno ako se radi o zahtjevu za uslugom internog tima. Na primjer, neki zadaci su dvoslojni i zahtijevaju da jedna osoba ovisi o drugoj da bi zavr\u0161ila. Obrazac ulaznice s promjenjivim statusom \u017eivotnog ciklusa koristi svim \u010dlanovima tima da budu bolje informirani u rje\u0161avanju zadatka.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16b8035 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16b8035\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44bdb8c\" data-id=\"44bdb8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b7fea5 elementor-widget elementor-widget-heading\" data-id=\"7b7fea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Planirani tro\u0161ak<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb471fe elementor-widget elementor-widget-text-editor\" data-id=\"cb471fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kupci mogu imati na umu prora\u010dun za pru\u017eatelja usluge za dovr\u0161enje odre\u0111enog zadatka. U tom slu\u010daju dodavanjem planiranog tro\u0161ka u va\u0161 obrazac za prijavu dobit \u0107ete procjenu broja sati koje va\u0161 tim mora raditi kako bi dovr\u0161io projekt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d3c4aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d3c4aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31d7315\" data-id=\"31d7315\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-338a6d3 elementor-widget elementor-widget-heading\" data-id=\"338a6d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Planirani rad<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9709b52 elementor-widget elementor-widget-text-editor\" data-id=\"9709b52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Planirano podru\u010dje rada je korisno za menad\u017eere kada timu dodjeljuju zahtjeve za uslugama. Uklju\u010divanjem ovog svojstva, upravitelj mo\u017ee odrediti broj planiranih sati koje bi osoba kojoj je dodijeljen trebala posvetiti odre\u0111enom zadatku.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba0d7db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba0d7db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7682ea6\" data-id=\"7682ea6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f2cff8 elementor-widget elementor-widget-image\" data-id=\"1f2cff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"494\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM.png\" class=\"attachment-large size-large wp-image-181882\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM.png 451w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM-274x300.png 274w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM-255x279.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM-73x80.png 73w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM-37x40.png 37w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-10.50.12-AM-360x394.png 360w\" sizes=\"(max-width: 451px) 100vw, 451px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-906f24b\" data-id=\"906f24b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b97839 elementor-widget elementor-widget-heading\" data-id=\"2b97839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kori\u0161tenje prilago\u0111enih polja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c87c94e elementor-widget elementor-widget-text-editor\" data-id=\"c87c94e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U OneDesku, obrasci ulaznica mogu se u ve\u0107oj mjeri personalizirati dodavanjem <a href=\"https:\/\/onedesk.com\/videos\/setting-up-custom-fields-in-onedesk\/\">prilago\u0111enih polja<\/a> . Za prikupljanje to\u010dnih podataka bitno je uklju\u010diti prava svojstva u obrazac ulaznice. Da biste stvorili prilago\u0111ena polja, prvo morate odrediti vrstu informacija koje \u017eelite prikupiti od svojih kupaca. Mo\u017eete odabrati polja na temelju teksta, broja, datuma, cijene i izbora. Ti se unosi zatim mogu prilagoditi upisivanjem odgovaraju\u0107ih naziva koji sa\u017eimaju ono \u0161to trebate od svog kupca.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-684e4c1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"684e4c1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2778889\" data-id=\"2778889\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd40973 elementor-widget elementor-widget-heading\" data-id=\"bd40973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Obavezna polja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5725a9 elementor-widget elementor-widget-text-editor\" data-id=\"d5725a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Op\u0107i obrazac ulaznice ne poziva nu\u017eno kupca da ispuni sve pojedinosti. Kao rezultat toga, klijenti daju samo osnovni opis svog zahtjeva, ne uspijevaju\u0107i uklju\u010diti sve klju\u010dne informacije koje su agentu potrebne tijekom procesa rje\u0161avanja. Stoga da biste izvukli zahtjev visoke razine od svog klijenta, morate stvoriti neka preduvjetna polja.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-02f23f8\" data-id=\"02f23f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28e040a elementor-widget elementor-widget-image\" data-id=\"28e040a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM.png\" class=\"attachment-large size-large wp-image-181884\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM.png 730w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-300x62.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-255x52.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-389x80.png 389w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-195x40.png 195w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-480x99.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-500x103.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.10.30-AM-360x74.png 360w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07a6da9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07a6da9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66fdfa6\" data-id=\"66fdfa6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dfff24 elementor-widget elementor-widget-heading\" data-id=\"3dfff24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vrste obrazaca za ulaznice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e652ea4 elementor-widget elementor-widget-text-editor\" data-id=\"e652ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Obrasci ulaznica slu\u017ee kao kontaktna to\u010dka za unutarnje i vanjske krajnje korisnike. Unutarnja uporaba razlikuje se u detaljima od vanjske upotrebe. Na primjer, obrazac ulaznice koji se koristi interno uklju\u010duje slo\u017eeniji predlo\u017eak za razliku od vanjskog obrasca ulaznice namijenjenog kupcima. Koriste se u vi\u0161e svrha, a dolje su navedeni neki primjeri kako se jedan obrazac karte razlikuje od drugog.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5838c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5838c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66a8600\" data-id=\"66a8600\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9c3ca2 elementor-widget elementor-widget-image\" data-id=\"e9c3ca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"822\" height=\"736\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM.png\" class=\"attachment-large size-large wp-image-181886\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM.png 822w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-300x269.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-768x688.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-335x300.png 335w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-255x228.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-89x80.png 89w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-45x40.png 45w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-480x430.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-500x448.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-750x672.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.15.08-AM-360x322.png 360w\" sizes=\"(max-width: 822px) 100vw, 822px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63a6ef4\" data-id=\"63a6ef4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4671fc8 elementor-widget elementor-widget-heading\" data-id=\"4671fc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">IT obrasci ulaznica<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1683a26 elementor-widget elementor-widget-text-editor\" data-id=\"1683a26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zaposlenici unose zahtjeve za tehni\u010dku podr\u0161ku u obrascima IT ulaznica. Zbog toga je bitno izraditi format koji pru\u017ea potpuni opis tehni\u010dke pogre\u0161ke koju je do\u017eivio podnositelj zahtjeva za ulaznicu. Svojstva kao \u0161to su predmet, opis, privitak pru\u017eaju osnovne podatke IT timu. Tako\u0111er je va\u017eno uklju\u010diti neke podatke o autoru ulaznice. Na primjer, ime podnositelja zahtjeva, pojedinosti za kontakt, radni odjel i drugo. S prilago\u0111enim poljima OneDesk mo\u017eete dodati vi\u0161e svojstava svojim obrascima kako biste svojim krajnjim korisnicima ponudili personaliziraniju podr\u0161ku.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-875cba8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"875cba8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a8f3708\" data-id=\"a8f3708\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e436844 elementor-widget elementor-widget-heading\" data-id=\"e436844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ulaznice za upravljanje projektima<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71888c7 elementor-widget elementor-widget-text-editor\" data-id=\"71888c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk sustav za upravljanje projektima uklju\u010duje niz svojstava i zna\u010dajki. Na primjer, mo\u017eete dodijeliti agente unutar obrasca za tiket kao i dodati sljedbenike, kao \u0161to su vo\u0111e timova. Obrazac za izradu ulaznica tako\u0111er organizira ulaznice prema svom projektu i omogu\u0107uje vama i va\u0161em timu da definirate vrstu stavke koju koristite. Uz opciju prilago\u0111enog polja, mo\u017eete uklju\u010diti vi\u0161e informacija kao \u0161to su brojevi ili tro\u0161kovi i vi\u0161e.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6fe483b\" data-id=\"6fe483b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f486d6 elementor-widget elementor-widget-image\" data-id=\"4f486d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"619\" height=\"576\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM.png\" class=\"attachment-large size-large wp-image-181888\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM.png 619w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-300x279.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-322x300.png 322w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-255x237.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-86x80.png 86w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-43x40.png 43w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-480x447.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-500x465.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-18-at-11.23.16-AM-360x335.png 360w\" sizes=\"(max-width: 619px) 100vw, 619px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-732cf77d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"732cf77d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78c329fe\" data-id=\"78c329fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-621cdae elementor-align-center elementor-widget elementor-widget-global elementor-global-233731 elementor-global-131872 elementor-widget-button\" data-id=\"621cdae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/hr\/bez-registracije\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prijavite se besplatno!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27bf3d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27bf3d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8b6cf9\" data-id=\"c8b6cf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a193bfe elementor-widget elementor-widget-heading\" data-id=\"a193bfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Daljnje \u010ditanje s na\u0161eg bloga:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0af86bc elementor-widget elementor-widget-text-editor\" data-id=\"0af86bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/onedesk.com\/how-a-custom-software-company-builds-software-using-onedesks-customized-webforms\/\">Kako prilago\u0111ena softverska tvrtka izra\u0111uje softver pomo\u0107u prilago\u0111enih web obrazaca<\/a><br \/><a href=\"https:\/\/onedesk.com\/how-a-travel-agency-utilizes-onedesks-ticketing-system-helpdesk\/\">Kako putni\u010dka agencija koristi sustav prodaje karata Helpdesk<\/a><br \/><a href=\"https:\/\/onedesk.com\/videos\/ticket-configuration-options\/\">Video: Opcije konfiguracije ulaznica<\/a><br \/><a href=\"https:\/\/onedesk.com\/videos\/creating-custom-views-for-tickets-tasks\/\">Video: Stvaranje prilago\u0111enih prikaza za ulaznice i zadatke<\/a><br \/><a href=\"https:\/\/onedesk.com\/videos\/creating-your-own-customer-apps\/\">Video: korisni\u010dke aplikacije<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Obrasci za ulaznice Obrasci ulaznica mogu se izraditi za vi\u0161e vrsta zahtjeva za podr\u0161ku. Ovi obrasci omogu\u0107uju korisnicima da ukucaju i specificiraju zahtjeve za podr\u0161ku internom ili vanjskom timu stru\u010dnjaka. Oni uklju\u010duju pojedinosti o odre\u0111enoj vrsti zahtjeva za podr\u0161ku, omogu\u0107uju\u0107i agentima da imaju sve informacije pri ruci za rje\u0161avanje tiketa. Sign up free! Prednosti obrazaca [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":232355,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-257854","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Softversko rje\u0161enje za obrasce za ulaznice | Zna\u010dajke | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk obrasci za ulaznice omogu\u0107uju vam stvaranje vi\u0161e obrazaca za ulaznice na temelju razli\u010ditih zahtjeva za podr\u0161ku od va\u0161ih klijenata. 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