{"id":271045,"date":"2024-06-19T21:34:57","date_gmt":"2024-06-19T21:34:57","guid":{"rendered":"https:\/\/onedesk.com\/novi-svibanj-2024\/"},"modified":"2024-06-19T21:35:03","modified_gmt":"2024-06-19T21:35:03","slug":"novi-svibanj-2024","status":"publish","type":"post","link":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/","title":{"rendered":"Novo u OneDesku: svibanj 2024"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Novo izdanje OneDeska za svibanj 2024. sada je dostupno! Ovo izdanje uklju\u010duje niz zna\u010dajki za pobolj\u0161anje va\u0161eg tijeka rada i pomo\u0107ne podr\u0161ke.  <\/p>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-new-key-performance-indicators\">Novi klju\u010dni pokazatelji uspje\u0161nosti<\/h2>\n\n<p class=\"wp-block-paragraph\">Dodali smo nove KPI-ove u OneDesk Apps kako bismo na prvi pogled prikazali korisne informacije. Kako bismo vam pru\u017eili vrhunsku fleksibilnost, KPI-jevi su dodani i na razini prikaza i na razini stavke. To zna\u010di da ako filtrirate svoj prikaz (prema mjesecu, opunomo\u0107eniku, projektu ili bilo \u010demu drugom), KPI-jevi \u0107e se a\u017eurirati kako bi odra\u017eavali ono \u0161to je uklju\u010deno. Kao i obi\u010dno, KPI-jevi iznad prikaza mogu se sakriti prema korisni\u010dkim postavkama.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-new-kpis-include\">Novi KPI-jevi uklju\u010duju:<\/h3>\n\n<p class=\"wp-block-paragraph\">Ulaznice: prosje\u010dno vrijeme do: zatvoreno\/u tijeku\/prvi odgovor\/izme\u0111u odgovora<\/p>\n\n<p class=\"wp-block-paragraph\">Ulaznice\/zadaci\/vremenske tablice: radni klju\u010dni pokazatelji uspje\u0161nosti: stvarni, planirani, naplativi, na fakturi, odobreni<\/p>\n\n<p class=\"wp-block-paragraph\">Podzadaci: status, % dovr\u0161eno, datumski raspon<\/p>\n\n<p class=\"wp-block-paragraph\">Projekti: naplativi sati, metoda fakture i vi\u0161e<\/p>\n\n<p class=\"wp-block-paragraph\">Financije: fakture\/ponude: vrste, status, iznos i vi\u0161e<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"120\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png\" alt=\"\" class=\"wp-image-270778\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-300x35.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-768x90.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts.png 1195w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-transform-your-knowledgebase-into-a-help-forum\">Pretvorite svoju bazu znanja u forum za pomo\u0107<\/h2>\n\n<p class=\"wp-block-paragraph\">Izlaganje znanja va\u0161im kupcima izvrstan je na\u010din da im pomognete da sami sebi pomognu. Me\u0111utim, mogu postojati povezana pitanja i detalji koje treba razjasniti. Sada mo\u017eete dodati rasprave u svoj KB, dopu\u0161taju\u0107i korisnicima da postavljaju pitanja kako biste na njih mogli jednostavno odgovoriti.<\/p>\n\n<p class=\"wp-block-paragraph\">Profesionalni savjet: ako dobijete dobro pitanje, nemojte samo odgovoriti na njega, ve\u0107 dodajte informacije izvornom \u010dlanku. Ovo \u0107e pomo\u0107i budu\u0107im korisnicima, a tako\u0111er i uvje\u017ebavanju va\u0161eg AI bota!<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-agent-trained-on-your-website\">AI agent &#8211; obu\u010den na va\u0161oj web stranici<\/h2>\n\n<p class=\"wp-block-paragraph\">Imate li sadr\u017eaj na svojoj web stranici koji biste \u017eeljeli upotrijebiti da nau\u010dite svog bota kako odgovoriti va\u0161im klijentima? OneDesk sada uklju\u010duje alat za indeksiranje koji mo\u017eete koristiti za indeksiranje odre\u0111enih direktorija na va\u0161oj web stranici. Nakon \u0161to se indeksira, bot mo\u017ee uklju\u010diti znanje s tih stranica kada odgovara korisnicima. Sada korpus znanja AI mo\u017ee uklju\u010divati:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>KB \u010dlanci<\/li>\n\n\n\n<li>Spremljeni odgovori<\/li>\n\n\n\n<li>Prethodni odgovori korisnicima (ljudi)<\/li>\n\n\n\n<li>Internet stranice<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Ako imate drugi sadr\u017eaj koji biste \u017eeljeli uklju\u010diti u svoj korpus, javite nam i mo\u017eemo vam poku\u0161ati pomo\u0107i.<\/p>\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-new-filters-grouping-columns-amp-sorting\">Novi filtri, grupiranje, stupci i sortiranje<\/h2>\n\n<p class=\"wp-block-paragraph\">Postoji mno\u0161tvo na\u010dina na koje mo\u017eete stvoriti prilago\u0111ene prikaze u OneDesku, a sada ih je, zbog velike potra\u017enje, \u010dak i vi\u0161e. Evo neiscrpnog popisa onoga \u0161to je novo:<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-new-columns\">Novi stupci:<\/h3>\n\n<p class=\"wp-block-paragraph\">Fakture i ponude: povezani projekt, portfelj<\/p>\n\n<p class=\"wp-block-paragraph\">Vremenski listovi: Fakturirano do<\/p>\n\n<p class=\"wp-block-paragraph\">Projekti: Planski rad, broj pratitelja<\/p>\n\n<p class=\"wp-block-paragraph\">Ulaznica, Zadaci: Portfolio<\/p>\n\n<p class=\"wp-block-paragraph\">Korisnici, kupci: E-mail adresa, Administrator, zadnja prijava,  <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-new-filters-nbsp\">Novi filteri:  <\/h3>\n\n<p class=\"wp-block-paragraph\">Fakture i ponude: povezani projekt, portfelj<\/p>\n\n<p class=\"wp-block-paragraph\">Vremenske tablice: od strane Zadu\u017eenog tima<\/p>\n\n<p class=\"wp-block-paragraph\">Projekti: prema va\u0161oj ulozi, arhivirano, projekt,  <\/p>\n\n<p class=\"wp-block-paragraph\">Ulaznica, zadaci: dodijeljeno korisnicima u mojim timovima, vrsta zadnjeg odgovora, ima privitak, planirani datum<\/p>\n\n<p class=\"wp-block-paragraph\">Korisnici, kupci: status aktivacije,  <\/p>\n\n<p class=\"wp-block-paragraph\">Aktivnosti: Customer org, je Bot<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-new-groupings\">Nova grupiranja<\/h3>\n\n<p class=\"wp-block-paragraph\">Fakture i ponude: prema portfelju<\/p>\n\n<p class=\"wp-block-paragraph\">Izvje\u0161taji: Po fakturi<\/p>\n\n<p class=\"wp-block-paragraph\">Ulaznica, Zadaci: Stanje \u017eivotnog ciklusa, Planirani datum zavr\u0161etka<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-sorting\">Sortiranje:<\/h3>\n\n<p class=\"wp-block-paragraph\">Vremenske tablice: prema organizaciji podnositelja zahtjeva, opunomo\u0107eniku, ID-u, datumu<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-flexible-left-side-panel\">Fleksibilna lijeva bo\u010dna plo\u010da<\/h2>\n\n<p class=\"wp-block-paragraph\">\u017delite li svom pogledu dati du\u017ea imena? Naravno da jesi! Pa, sada se lijevi panel mo\u017ee pove\u0107ati. Spremit \u0107e se kao korisni\u010dka postavka.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"586\" height=\"597\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Side-panel.png\" alt=\"\" class=\"wp-image-270792\" style=\"width:541px;height:auto\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Side-panel.png 586w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Side-panel-294x300.png 294w\" sizes=\"(max-width: 586px) 100vw, 586px\" \/><\/figure>\n\n<div style=\"height:46px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-pay-by-po\">Pla\u0107anje putem narud\u017ebenice<\/h2>\n\n<p class=\"wp-block-paragraph\">\u017delite li zapo\u010deti s OneDeskom, ali nemate karticu tvrtke? Iako smo uvijek prihva\u0107ali druge oblike pla\u0107anja, sada ih mo\u017eete postaviti izravno u OneDesku. Evo kako to funkcionira:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Odaberite plan koji \u017eelite<\/li>\n\n\n\n<li>Primite ponudu putem e-po\u0161te<\/li>\n\n\n\n<li>Idi i tra\u017ei odobrenje ponude<\/li>\n\n\n\n<li>Prenesite narud\u017ebenicu na OneDesk<\/li>\n\n\n\n<li>Aktiviramo va\u0161e licence<\/li>\n<\/ul>\n\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-many-other-enhancements\">Mnoga druga pobolj\u0161anja:<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Podesiv radni format. Sada mo\u017eete odlu\u010diti kako \u017eelite vidjeti izra\u017eene koli\u010dine rada: d+h+m, h+m. Imajte na umu da na nekim mjestima neki formati nemaju smisla pa nisu primijenjeni.<\/li>\n\n\n\n<li>Postavite zadanu vrstu razgovora (interni, javni) za aplikaciju prilago\u0111enu mobilnim ure\u0111ajima.<\/li>\n\n\n\n<li>Vrsta usluge skupnog ure\u0111ivanja vremenskih tablica.<\/li>\n\n\n\n<li>Nova razina dopu\u0161tenja za ograni\u010davanje arhiviranja i brisanja u razli\u010ditim aplikacijama za stavke.<\/li>\n\n\n\n<li>Za svaku korisni\u010dku aplikaciju sada mo\u017eete odrediti \u0161alje li enter poruku ili dodaje novi redak (Ljudi su iznena\u0111uju\u0107e podijeljeni po ovom pitanju!)<\/li>\n\n\n\n<li>Pregledajte veze za \u010dlanke dodane u aktivnu kategoriju KB.<\/li>\n\n\n\n<li>Planirani rad na korisni\u010dkom portalu MVP-a.<\/li>\n\n\n\n<li>Uvezite \u010dlanke baze znanja kako biste obogatili svoju bazu znanja i AI korpus.<\/li>\n\n\n\n<li>Pobolj\u0161an poredak uvjetnih prilago\u0111enih polja na MFA web obrascima.<\/li>\n\n\n\n<li>Ravni prikaz popisa za korisnike i kupce.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Novo izdanje OneDeska za svibanj 2024. sada je dostupno! Ovo izdanje uklju\u010duje niz zna\u010dajki za pobolj\u0161anje va\u0161eg tijeka rada i pomo\u0107ne podr\u0161ke. Novi klju\u010dni pokazatelji uspje\u0161nosti Dodali smo nove KPI-ove u OneDesk Apps kako bismo na prvi pogled prikazali korisne informacije. Kako bismo vam pru\u017eili vrhunsku fleksibilnost, KPI-jevi su dodani i na razini prikaza i [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10168],"tags":[],"class_list":["post-271045","post","type-post","status-publish","format-standard","hentry","category-3-release-notes-hr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Novo u OneDesku: svibanj 2024. | Bilje\u0161ke o izdanju<\/title>\n<meta name=\"description\" content=\"Novi KPI-jevi, stupci, filtri i grupiranja; Obu\u010dite svog AI agenta za sadr\u017eaj va\u0161e web stranice; Pretvorite svoju KB u forum i jo\u0161 vi\u0161e pobolj\u0161anja.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Novo u OneDesku: svibanj 2024. | Bilje\u0161ke o izdanju\" \/>\n<meta property=\"og:description\" content=\"Novi KPI-jevi, stupci, filtri i grupiranja; Obu\u010dite svog AI agenta za sadr\u017eaj va\u0161e web stranice; Pretvorite svoju KB u forum i jo\u0161 vi\u0161e pobolj\u0161anja.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-19T21:34:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-19T21:35:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png\" \/>\n<meta name=\"author\" content=\"Erin Richardson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erin Richardson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Novo u OneDesku: svibanj 2024. | Bilje\u0161ke o izdanju","description":"Novi KPI-jevi, stupci, filtri i grupiranja; Obu\u010dite svog AI agenta za sadr\u017eaj va\u0161e web stranice; Pretvorite svoju KB u forum i jo\u0161 vi\u0161e pobolj\u0161anja.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/","og_locale":"hr_HR","og_type":"article","og_title":"Novo u OneDesku: svibanj 2024. | Bilje\u0161ke o izdanju","og_description":"Novi KPI-jevi, stupci, filtri i grupiranja; Obu\u010dite svog AI agenta za sadr\u017eaj va\u0161e web stranice; Pretvorite svoju KB u forum i jo\u0161 vi\u0161e pobolj\u0161anja.","og_url":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2024-06-19T21:34:57+00:00","article_modified_time":"2024-06-19T21:35:03+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png","type":"","width":"","height":""}],"author":"Erin Richardson","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Erin Richardson","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/"},"author":{"name":"Erin Richardson","@id":"https:\/\/onedesk.com\/hr\/#\/schema\/person\/b75cebf7ca07e33af758308c234c24ea"},"headline":"Novo u OneDesku: svibanj 2024","datePublished":"2024-06-19T21:34:57+00:00","dateModified":"2024-06-19T21:35:03+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/"},"wordCount":755,"publisher":{"@id":"https:\/\/onedesk.com\/hr\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png","articleSection":["3. Release Notes"],"inLanguage":"hr"},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/","url":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/","name":"Novo u OneDesku: svibanj 2024. | Bilje\u0161ke o izdanju","isPartOf":{"@id":"https:\/\/onedesk.com\/hr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png","datePublished":"2024-06-19T21:34:57+00:00","dateModified":"2024-06-19T21:35:03+00:00","description":"Novi KPI-jevi, stupci, filtri i grupiranja; Obu\u010dite svog AI agenta za sadr\u017eaj va\u0161e web stranice; Pretvorite svoju KB u forum i jo\u0161 vi\u0161e pobolj\u0161anja.","inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/"]}]},{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/onedesk.com\/hr\/novi-svibanj-2024\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/05\/Project-MiniCharts-1024x120.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/hr\/#website","url":"https:\/\/onedesk.com\/hr\/","name":"OneDesk","description":"Project Management &amp; Helpdesk Software","publisher":{"@id":"https:\/\/onedesk.com\/hr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/hr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hr"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/hr\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/hr\/","logo":{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/onedesk.com\/hr\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/hr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/hr\/#\/schema\/person\/b75cebf7ca07e33af758308c234c24ea","name":"Erin Richardson","image":{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","caption":"Erin Richardson"},"url":"https:\/\/onedesk.com\/hr\/author\/erin-richardsononedesk-com\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 19, 2024","get_modified_date":"June 19, 2024","category_list":{"category":[{"term_id":10168,"name":"3. Release Notes","slug":"3-release-notes-hr","term_group":0,"term_taxonomy_id":10168,"taxonomy":"category","description":"","parent":0,"count":9,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/hr\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/hr\/category\/3-release-notes-hr\/\" alt=\"3. Release Notes\"  class=\"category-3-release-notes-hr\">3. Release Notes<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-18vH","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/posts\/271045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/comments?post=271045"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/posts\/271045\/revisions"}],"predecessor-version":[{"id":271050,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/posts\/271045\/revisions\/271050"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/media?parent=271045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/categories?post=271045"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/hr\/wp-json\/wp\/v2\/tags?post=271045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}