{"id":302173,"date":"2026-05-13T20:25:49","date_gmt":"2026-05-13T20:25:49","guid":{"rendered":"https:\/\/onedesk.com\/project-intake-service-businesses\/"},"modified":"2026-05-13T20:25:51","modified_gmt":"2026-05-13T20:25:51","slug":"project-intake-service-businesses","status":"publish","type":"post","link":"https:\/\/onedesk.com\/hr\/project-intake-service-businesses\/","title":{"rendered":"Upravljanje priljevom projekata za uslu\u017ene tvrtke"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Projekti su iznimno va\u017eni za poslovanje temeljeno na uslugama. Ali sam proces prijema mo\u017ee biti kompliciran, obi\u010dno zbog nedostatka organizacije i formalnih procesa. Kako odlu\u010dujete \u0161to preuzeti? Kako se osiguravate da ne obe\u0107avate previ\u0161e, a ne isporu\u010dujete dovoljno? Odgovor je <a href=\"https:\/\/onedesk.com\/resource-center\/guide-pipeline-to-project\/\" type=\"page\" id=\"300507\" target=\"_blank\" rel=\"noreferrer noopener\">proces prijema projekta<\/a> , a ako ne koristite PSA (Professional Services Automation) softver poput OneDeska za to, vjerojatno radite vi\u0161e nego \u0161to je potrebno.    <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-what-exactly-is-project-intake\" class=\"wp-block-heading\">\u0160to je to\u010dno unos projekta?<\/h2>\n\n<p class=\"wp-block-paragraph\">Prijem projekta je vrijeme izme\u0111u klijentove izjave \u201eImam ideju\u201c i stvarnog po\u010detka rada va\u0161eg tima. To je vrijeme kada va\u0161 tim prikuplja, pregledava i odre\u0111uje prioritete bitnih detalja i zahtjeva. Umjesto da se samo upustite u detalje, dobar proces prijema poma\u017ee vam da zastanete, pogledate detalje i odlu\u010dite je li projekt doista dobar izbor te da se vi i va\u0161 klijent sla\u017eete.  <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-who-needs-a-solid-intake-process\" class=\"wp-block-heading\">Kome je potreban solidan proces unosa?<\/h2>\n\n<p class=\"wp-block-paragraph\">U osnovi, svaka tvrtka koja prodaje stru\u010dnost i vrijeme. Neki primjeri uklju\u010duju: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/onedesk.com\/hr\/industrije\/upravljani-pruzatelji-usluga\/\" type=\"page\" id=\"44765\">Pru\u017eatelji upravljanih IT usluga<\/a> (MSP): Upravljanje nadogradnjama hardvera ili sigurnosnim revizijama.<\/li>\n\n\n\n<li>Marketin\u0161ke i kreativne agencije: Upravljanje novim oglasnim kampanjama ili osvje\u017eavanjem brenda.<\/li>\n\n\n\n<li>Arhitektonske i in\u017eenjerske tvrtke: Preuzimaju projekte novih zgrada.<\/li>\n\n\n\n<li>Konzultanti za menad\u017ement: Poma\u017eu tvrtkama s dugoro\u010dnom strategijom.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-how-to-do-project-intake\" class=\"wp-block-heading\">Kako napraviti prijem projekta  <\/h2>\n\n<p class=\"wp-block-paragraph\">Evo tijeka u 4 koraka za prijem projekta:<\/p>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 id=\"h-1-submit-a-standardized-request\" class=\"wp-block-heading\">1. Po\u0161aljite standardizirani zahtjev<\/h3>\n\n<p class=\"wp-block-paragraph\">Ne dopustite klijentima da vam &#8220;samo ka\u017eu \u0161to im treba&#8221; preko telefona. Neka ispune standardni obrazac. To osigurava da svaki put dobijete osnovne informacije: prora\u010dun, vremenski okvir, ciljeve i tko je glavna kontakt osoba.  <\/p>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 id=\"h-2-the-evaluation-phase\" class=\"wp-block-heading\">2. Faza evaluacije<\/h3>\n\n<p class=\"wp-block-paragraph\">Usporedite zahtjev s va\u0161im poslovnim ciljevima. Je li profitabilan? Je li to vrsta posla u kojoj va\u0161 tim u\u017eiva? Ako se radi o malom projektu koji zahtijeva 10 sati sastanaka, mogao bi biti &#8220;ne&#8221;.   <\/p>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 id=\"h-3-capacity-and-resource-planning\" class=\"wp-block-heading\">3. Planiranje kapaciteta i resursa<\/h3>\n\n<p class=\"wp-block-paragraph\">Ovo je va\u017eno. Morate pogledati kalendar svog tima. Imate li doista dostupnog dizajnera ili in\u017eenjera sljede\u0107i mjesec ili su ve\u0107 100% popunjeni?  <\/p>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 id=\"h-4-formal-approval\" class=\"wp-block-heading\">4. Formalno odobrenje<\/h3>\n\n<p class=\"wp-block-paragraph\">Nakon \u0161to projekt pro\u0111e sve prepreke, slu\u017ebeno se &#8220;promovira&#8221; u aktivni projekt. \u0160aljete ponudu, dodjeljujete tim i odre\u0111ujete datum po\u010detka. <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"827\" height=\"620\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/resource-mgmt-hp.webp\" alt=\"\" class=\"wp-image-299457\" style=\"width:545px;height:auto\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/resource-mgmt-hp.webp 827w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/resource-mgmt-hp-300x225.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/resource-mgmt-hp-768x576.webp 768w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><\/figure>\n\n<h2 id=\"h-why-use-a-onedesk-for-this\" class=\"wp-block-heading\">Za\u0161to koristiti OneDesk za ovo?<\/h2>\n\n<p class=\"wp-block-paragraph\">Poku\u0161aj da se sve navedeno napravi pomo\u0107u ne\u010dega poput prora\u010dunskih tablica je no\u0107na mora. <a href=\"https:\/\/onedesk.com\/hr\/profesionalne-usluge-automatizacija\/\" type=\"page\" id=\"247681\" target=\"_blank\" rel=\"noreferrer noopener\">OneDesk<\/a> je posebno napravljen za uslu\u017ene djelatnosti kako bi se ovaj nevidljivi rad u\u010dinio vidljivim.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Prednosti:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Nema vi\u0161e propusta:<\/strong> Svaki zahtjev se prati na jednom mjestu. Ni\u0161ta se ne gubi u pristigloj po\u0161ti. <\/li>\n\n\n\n<li><strong>Bolje predvi\u0111anje:<\/strong> Mo\u017eete vidjeti u budu\u0107nost. Znat \u0107ete da \u0107e za tri tjedna va\u0161 tim biti slobodan za novi posao. <\/li>\n\n\n\n<li><strong>Ve\u0107a profitabilnost:<\/strong> Ranim provjeravanjem projekata i kori\u0161tenjem ugra\u0111enog planiranja prora\u010duna mo\u017eete prestati preuzimati &#8220;neprofitabilne&#8221; poslove koji vam oduzimaju vrijeme.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-must-have-psa-features-for-project-intake\" class=\"wp-block-heading\">Obavezne zna\u010dajke PSA-a za upis na projekt<\/h2>\n\n<p class=\"wp-block-paragraph\">Ako tra\u017eite alat za PSA, provjerite ima li ove zna\u010dajke koje \u0107e vam pomo\u0107i s unosom:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Prilago\u0111eni obrasci za upis:<\/strong> Izradite profesionalnu poveznicu koju mo\u017eete poslati klijentima i koja \u0107e njihove odgovore izravno u\u010ditati u va\u0161 sustav. OneDesk vam omogu\u0107uje izradu razli\u010ditih vrsta standardiziranih prilago\u0111enih obrazaca. <\/li>\n\n\n\n<li><strong>Heatmape upravljanja resursima:<\/strong> Vizualni na\u010din da vidite tko je zauzet, a tko nije. To olak\u0161ava uvid u to mo\u017eete li preuzeti novi projekt. OneDesk ima prikaz radnog optere\u0107enja gdje mo\u017eete vidjeti dostupnost u nadolaze\u0107im danima, tjednima ili mjesecima.  <\/li>\n\n\n\n<li><strong>Predlo\u0161ci projekata:<\/strong> Nakon \u0161to je zahtjev odobren, mo\u017eete kliknuti gumb da biste ga pretvorili u projekt sa svim ve\u0107 postavljenim zadacima, prekretnicama i mapama. OneDesk uklju\u010duje predlo\u0161ke projekata za jednostavno pokretanje novih projekata ili izradu ponuda na temelju njih.   <\/li>\n\n\n\n<li><strong>Pra\u0107enje statusa:<\/strong> Omogu\u0107ite svom prodajnom\/podr\u0161kom timu da to\u010dno vidi gdje se zahtjev nalazi (npr. &#8220;U pregledu&#8221;, &#8220;\u010ceka odobrenje&#8221; ili &#8220;Planirano&#8221;) bez potrebe da uznemiravaju produkcijski tim.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-the-bottom-line\" class=\"wp-block-heading\">Zaklju\u010dak<\/h2>\n\n<p class=\"wp-block-paragraph\">Neuredan proces prijema dovodi do stresnog tima i nezadovoljnih klijenata. Kori\u0161tenjem OneDeska za pojednostavljenje na\u010dina na koji preuzimate novi posao, pretvarate svoje poslovanje u dobro podmazan stroj. <\/p>\n\n<p class=\"wp-block-paragraph\">Uvjerite se sami uz <a href=\"https:\/\/onedesk.com\/hr\/bez-registracije-2\/\">14-dnevno besplatno probno razdoblje<\/a> . Saznajte vi\u0161e <a href=\"https:\/\/onedesk.com\/hr\/knjiga-demo\/\">pozivom na\u0161em timu<\/a> .   <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Projekti su iznimno va\u017eni za poslovanje temeljeno na uslugama. Ali sam proces prijema mo\u017ee biti kompliciran, obi\u010dno zbog nedostatka organizacije i formalnih procesa. Kako odlu\u010dujete \u0161to preuzeti? Kako se osiguravate da ne obe\u0107avate previ\u0161e, a ne isporu\u010dujete dovoljno? Odgovor je proces prijema projekta , a ako ne koristite PSA (Professional Services Automation) softver poput OneDeska [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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