Box Integration with Help Desk and Project Management Software
OneDesk integrates Helpdesk and Project Management software with your Box account.
Connect Box to your OneDesk Account
Attach files directly from the cloud. Connect OneDesk’s helpdesk and project management software to your Box account to make it easier to grab and attach the files you store there.
What does the Box Integration let you do?
With the Box integration enabled you have an additional option when it comes to attaching files to tickets, tasks, and projects, in OneDesk. You can still add them from your local storage, but additionally you can browse for them and attach them directly from your Box account.
Integrating OneDesk’s helpdesk and project management software with your Box account is easy. Just follow the steps below or watch the video.
How to connect OneDesk to Box
- In your OneDesk account, navigate to ADMINISTRATION > INTEGRATIONS
- Click Connect beside the Box integration.
- The connect button will change to indicate the integration is now active.
- Navigate to a ticket, task, or project detail panel and click ‘Attach’.
- You will now have a new option in the attach menu to ‘Attach from Box’.
- Select ‘Attach from Box’ and you will be prompted to login and authorize your Box account.