{"id":82438,"date":"2021-03-29T20:01:06","date_gmt":"2021-03-29T20:01:06","guid":{"rendered":"https:\/\/onedesk.com\/videos\/creazione-di-biglietti-e-attivita-in-onedesk\/"},"modified":"2022-06-07T19:40:40","modified_gmt":"2022-06-07T19:40:40","slug":"creazione-di-biglietti-e-attivita-in-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/it\/video\/creazione-di-biglietti-e-attivita-in-onedesk\/","title":{"rendered":"03. Creazione di ticket e attivit\u00e0"},"content":{"rendered":"<p><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-item-creation-configuration\/\">Video aggiornato<\/a><\/strong><\/p>\n<h2><strong>Trascrizione:<\/strong><\/h2>\n<p>La creazione di nuovi elementi in OneDesk \u00e8 molto semplice.<\/p>\n<p>Per creare un nuovo elemento, fai clic sulla freccia accanto al pulsante &#8220;Aggiungi&#8221; e seleziona ci\u00f2 che desideri creare. Ad esempio, creiamo un biglietto. Quando crei un ticket, verr\u00e0 visualizzato un popup e dovrai solo completare il modulo. In questo caso, creeremo solo un nuovo ticket.<\/p>\n<p>Ora puoi compilare il resto del modulo o puoi semplicemente fare clic su &#8220;Crea&#8221;. Il nome \u00e8 l&#8217;unica propriet\u00e0 richiesta. Quando fai clic su &#8220;Crea&#8221;, un nuovo biglietto \u00e8 stato aggiunto al mio account.<\/p>\n<p>Se sei amministratore del tuo account, puoi anche configurare questo modulo. Per farlo, fai clic sul link &#8220;Configura questo modulo&#8221; e puoi determinare quali propriet\u00e0 vengono visualizzate nel modulo e se sono obbligatorie o meno.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Video aggiornato Trascrizione: La creazione di nuovi elementi in OneDesk \u00e8 molto semplice. Per creare un nuovo elemento, fai clic sulla freccia accanto al pulsante &#8220;Aggiungi&#8221; e seleziona ci\u00f2 che desideri creare. Ad esempio, creiamo un biglietto. Quando crei un ticket, verr\u00e0 visualizzato un popup e dovrai solo completare il modulo. In questo caso, creeremo [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9540],"aiovg_tags":[],"class_list":["post-82438","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-1-iniziare"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - 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