{"id":152750,"date":"2021-12-16T20:53:13","date_gmt":"2021-12-16T20:53:13","guid":{"rendered":"https:\/\/onedesk.com\/indice-funzionalita\/applicazione-messaggero\/"},"modified":"2023-08-08T19:23:39","modified_gmt":"2023-08-08T19:23:39","slug":"applicazione-messenger","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/","title":{"rendered":"Applicazione OneDesk Messenger"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"152750\" class=\"elementor elementor-152750 elementor-82257\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34622a67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34622a67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-229dbfd8\" data-id=\"229dbfd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79dd3cb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79dd3cb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-733a5dd9\" data-id=\"733a5dd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1593febe elementor-widget elementor-widget-heading\" data-id=\"1593febe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Applicazione OneDesk Messenger<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e74234 elementor-widget elementor-widget-text-editor\" data-id=\"25e74234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comunica, collabora e rimani aggiornato in tempo reale.&nbsp;<\/p>\n<p>Ospita conversazioni con clienti e team dove e quando ne hai bisogno, con il messenger OneDesk per l&#8217;helpdesk e la gestione dei progetti.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d964e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d964e2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9dccdba\" data-id=\"9dccdba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17d88e7 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"17d88e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-150770dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"150770dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e9ec615\" data-id=\"5e9ec615\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-643973e9 elementor-widget elementor-widget-text-editor\" data-id=\"643973e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il sistema di messaggistica interno di OneDesk ti consente di intrecciare la comunicazione nel tuo flusso di lavoro. Ovunque ti trovi nell&#8217;applicazione OneDesk, il nostro sistema di messaggistica ti consente di connetterti facilmente con membri del team, manager e clienti. Ospita le tue conversazioni direttamente nell&#8217;app di messaggistica. Rimani nel contesto comunicando insieme alle tue attivit\u00e0, ticket e altri elementi di lavoro. Con un facile accesso al tuo team e ai clienti puoi ridurre al minimo i problemi di comunicazione e fornire un servizio migliore.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3dbd2a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3dbd2a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eb18b81\" data-id=\"eb18b81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca131d0 elementor-widget elementor-widget-heading\" data-id=\"ca131d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collegato con e-mail o live chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-178b2b9 elementor-widget elementor-widget-text-editor\" data-id=\"178b2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I clienti possono comunicare dalla propria casella di posta elettronica, dal portale clienti o <a href=\"https:\/\/onedesk.com\/it\/app-cliente\/software-di-chat-dal-vivo\/\">dalla live chat<\/a> con i clienti. Indipendentemente da come un cliente si rivolge, la comunicazione \u00e8 centralizzata in OneDesk. Gli agenti dell&#8217;help desk ricevono notifiche e possono rispondere in OneDesk Messenger, dall&#8217;app del browser o <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/mobile-app\/\">dall&#8217;app mobile<\/a> .  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9530328\" data-id=\"9530328\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c113cb elementor-widget elementor-widget-image\" data-id=\"2c113cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"635\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp\" class=\"attachment-large size-large wp-image-233844\" alt=\"widget clienti dell&#039;help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger-236x300.webp 236w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8631a8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8631a8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-361e824d\" data-id=\"361e824d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56ccaba elementor-widget elementor-widget-image\" data-id=\"56ccaba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"239\" height=\"392\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5.png\" class=\"attachment-large size-large wp-image-82300\" alt=\"messaggero\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5.png 239w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-183x300.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-49x80.png 49w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-24x40.png 24w\" sizes=\"(max-width: 239px) 100vw, 239px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-593a3ef\" data-id=\"593a3ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba00c0e elementor-widget elementor-widget-heading\" data-id=\"ba00c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trova facilmente le conversazioni di cui hai bisogno<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f004109 elementor-widget elementor-widget-text-editor\" data-id=\"7f004109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;app di messaggistica OneDesk semplifica la ricerca delle conversazioni di cui hai bisogno. Dal messenger, le conversazioni vengono raggruppate per consentire una facile navigazione e per aiutarti a trovare i messaggi o le informazioni di cui hai bisogno. Ha anche una sezione per le conversazioni chiuse o archiviate.&nbsp; Le tue conversazioni sono classificate in alcune schede diverse:<\/p>\n<p><strong>Dai clienti<\/strong><\/p>\n<ul>\n<li>Conversazioni aperte<\/li>\n<li>Articoli senza risposta<\/li>\n<li>Conversazioni chiuse<\/li>\n<\/ul>\n<p><strong>Le mie conversazioni<\/strong><\/p>\n<ul>\n<li>Risposte dei clienti<\/li>\n<li>Posta in arrivo interna<\/li>\n<li>Inviato interno<\/li>\n<li>Tutto chiuso<\/li>\n<\/ul>\n<p>Messenger di OneDesk include anche una funzione di ricerca integrata. Con questa funzione, puoi cercare tra le tue conversazioni attuali e passate per trovare le informazioni di cui hai bisogno.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2705002f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2705002f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-378ede77\" data-id=\"378ede77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52be4c61 elementor-widget elementor-widget-heading\" data-id=\"52be4c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rimani in contatto con il tuo team e i clienti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c642ece elementor-widget elementor-widget-text-editor\" data-id=\"1c642ece\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mantieni il tuo team e i clienti sulla stessa pagina intrattenendo conversazioni con team, individui o clienti. Puoi portare conversazioni interne ed esterne e aggiungerne altre rapidamente. Quando aggiungi un membro del team, riceve <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/notifiche\/\">una notifica<\/a> con un suono ping nel suo OneDesk, che gli fa sapere che fa parte di una chat attiva.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e3878c0\" data-id=\"7e3878c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-082fd16 elementor-widget elementor-widget-image\" data-id=\"082fd16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"854\" height=\"552\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam.webp\" class=\"attachment-large size-large wp-image-169537\" alt=\"messaggistica in tempo reale\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam.webp 854w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam-768x496.webp 768w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d568ad9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d568ad9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6f71d1d5\" data-id=\"6f71d1d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-155a198 elementor-widget elementor-widget-image\" data-id=\"155a198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"372\" height=\"336\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1.png\" class=\"attachment-large size-large wp-image-82312\" alt=\"creare biglietti e collegare elementi\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1.png 372w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-300x271.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-332x300.png 332w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-255x230.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-89x80.png 89w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-44x40.png 44w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-360x325.png 360w\" sizes=\"(max-width: 372px) 100vw, 372px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2db64af0\" data-id=\"2db64af0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3309533b elementor-widget elementor-widget-heading\" data-id=\"3309533b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collega le tue conversazioni al tuo lavoro<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-553511f3 elementor-widget elementor-widget-text-editor\" data-id=\"553511f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assicurati che le tue conversazioni siano collegate al lavoro a cui fanno riferimento collegando una chat direttamente a un elemento. Dall&#8217;applicazione di messaggistica OneDesk, puoi collegare le comunicazioni a un oggetto di lavoro esistente o semplicemente creare un nuovo oggetto di lavoro dalla conversazione.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad47b6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad47b6d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fce065\" data-id=\"1fce065\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fff8b6 elementor-widget elementor-widget-heading\" data-id=\"7fff8b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tenere conversazioni in luoghi rilevanti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b70d58c elementor-widget elementor-widget-text-editor\" data-id=\"b70d58c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le tue conversazioni dovrebbero essere dove ne hai bisogno, in modo da avere facile accesso ai messaggi pi\u00f9 rilevanti. Ecco perch\u00e9, in OneDesk, le tue conversazioni possono essere allegate direttamente all&#8217;elemento di lavoro pi\u00f9 rilevante per loro.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfbf92c elementor-widget elementor-widget-image\" data-id=\"dfbf92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1024x323.webp\" class=\"attachment-large size-large wp-image-169502\" alt=\"in context team collaboration\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1024x323.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-300x95.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-768x243.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1536x485.webp 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage.webp 1827w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5bf09 elementor-widget elementor-widget-text-editor\" data-id=\"8b5bf09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il tuo team \u00e8 in grado di comunicare dall&#8217;app di messaggistica o dal <a href=\"https:\/\/onedesk.com\/nl\/videos\/aan-de-slag-tickets-overzicht\/\">pannello dei dettagli del ticket o dell&#8217;attivit\u00e0<\/a> , quindi le conversazioni sono collegate ai dettagli del lavoro. Non solo puoi tenere comunicazioni rivolte ai clienti insieme ai tuoi articoli, ma puoi anche avere conversazioni interne con i membri del tuo team, il tutto in un&#8217;unica posizione centralizzata.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b05ec63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b05ec63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc871da\" data-id=\"cc871da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5439eab elementor-widget elementor-widget-heading\" data-id=\"5439eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discuti e condividi facilmente le informazioni di cui hai bisogno<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02a2215 elementor-widget elementor-widget-text-editor\" data-id=\"02a2215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Indirizza i tuoi clienti alle informazioni pi\u00f9 rilevanti per la loro richiesta utilizzando gli shortcode integrati in OneDesk. Gli shortcode, come #, ti consentono di fare riferimento e collegarti direttamente agli elementi pertinenti in OneDesk che il tuo cliente potrebbe chiedere. Ci\u00f2 consente di rispondere in modo rapido ed efficace alla richiesta di un cliente senza dover cercare nel database l&#8217;articolo a cui si riferisce il cliente.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d2826ad\" data-id=\"d2826ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65c70f1 elementor-widget elementor-widget-image\" data-id=\"65c70f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"476\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2.png\" class=\"attachment-large size-large wp-image-82324\" alt=\"codici brevi\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2.png 461w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-291x300.png 291w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-255x263.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-77x80.png 77w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-39x40.png 39w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-360x372.png 360w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ece7aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ece7aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-490a748\" data-id=\"490a748\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9453d6 elementor-widget elementor-widget-heading\" data-id=\"a9453d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non perdere mai la connessione con un cliente o un membro del team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-503df8a elementor-widget elementor-widget-text-editor\" data-id=\"503df8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assicurati di essere sempre in grado di raggiungere i tuoi clienti e i membri del team e che le tue conversazioni non vengano mai disconnesse. OneDesk ti consente di mantenere e registrare le comunicazioni. Durante le conversazioni, se viene inviato un messaggio e il cliente o il membro del team non lo vede entro un minuto, viene inviato loro come e-mail per garantire che ricevano sempre la tua corrispondenza. OneDesk ti consente inoltre di creare un record cliente direttamente dall&#8217;applicazione di messaggistica in modo che tu possa concentrarti sulla conversione dei potenziali clienti.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e92a5c elementor-widget elementor-widget-image\" data-id=\"8e92a5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"345\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2.png\" class=\"attachment-large size-large wp-image-82330\" alt=\"collega cliente\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2.png 998w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-300x104.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-768x265.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-868x300.png 868w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-255x88.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-231x80.png 231w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-116x40.png 116w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-480x166.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-500x173.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-750x259.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-360x124.png 360w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94bc989 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94bc989\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c16cd30\" data-id=\"c16cd30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f19f8b elementor-widget elementor-widget-image\" data-id=\"6f19f8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"202\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3.png\" class=\"attachment-large size-large wp-image-82262\" alt=\"monitoraggio della posta elettronica\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3.png 652w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-300x93.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-255x79.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-258x80.png 258w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-129x40.png 129w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-480x149.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-500x155.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-360x112.png 360w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67edd47\" data-id=\"67edd47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3915cfa elementor-widget elementor-widget-heading\" data-id=\"3915cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tieni traccia delle tue comunicazioni<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b05ab elementor-widget elementor-widget-text-editor\" data-id=\"a7b05ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;applicazione di messaggistica di OneDesk ti consente di sapere chi ha visto i tuoi messaggi, se si tratta di un utente o di un cliente, e a chi \u00e8 stata inviata un&#8217;e-mail. Semplici icone indicano queste informazioni in modo che tu possa facilmente capire cosa \u00e8 successo al tuo messaggio. Le icone possono dirti:<\/p>\n<ul>\n<li>Quali utenti hanno visto i tuoi messaggi<\/li>\n<li>Quali clienti hanno visto i tuoi messaggi<\/li>\n<li>A quali clienti o utenti \u00e8 stata inviata un&#8217;e-mail perch\u00e9 non hanno visualizzato il messaggio entro un minuto<\/li>\n<li>Se non sono state inviate e-mail perch\u00e9 tutti hanno visto il messaggio<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-717a255 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"717a255\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-426e791\" data-id=\"426e791\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-786270e elementor-widget elementor-widget-heading\" data-id=\"786270e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Risorse di apprendimento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7fd97f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7fd97f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-69a9f9d\" data-id=\"69a9f9d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c3c276 elementor-widget elementor-widget-heading\" data-id=\"8c3c276\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Supporto tramite chat dal vivo<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2fd642 elementor-widget elementor-widget-text-editor\" data-id=\"a2fd642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk include la live chat per supportare i tuoi clienti in tempo reale. I messaggi di chat dal vivo arrivano direttamente alla tua app di messaggistica interna.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Leggi di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9bc8c61\" data-id=\"9bc8c61\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a641f8 elementor-widget elementor-widget-heading\" data-id=\"9a641f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2bb9382c-84af-4357-904e-171c87374b71\">Comunicare con utenti e team<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3af08f6 elementor-widget elementor-widget-text-editor\" data-id=\"3af08f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Collabora con il tuo team in tempo reale e assicurati di lavorare tutti sulla stessa pagina.  <\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2bb9382c-84af-4357-904e-171c87374b71\">Leggi di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dae9afd\" data-id=\"dae9afd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a31e367 elementor-widget elementor-widget-heading\" data-id=\"a31e367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess\">Comunicare con i clienti<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ed782 elementor-widget elementor-widget-text-editor\" data-id=\"b8ed782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il cliente pu\u00f2 contattare tramite e-mail o applicazioni rivolte ai clienti. Indipendentemente da ci\u00f2 che scelgono, la comunicazione \u00e8 centralizzata in OneDesk.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess\">Leggi di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41f86b9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41f86b9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28d3e338\" data-id=\"28d3e338\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c50b42 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"4c50b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Applicazione OneDesk Messenger Comunica, collabora e rimani aggiornato in tempo reale.&nbsp; Ospita conversazioni con clienti e team dove e quando ne hai bisogno, con il messenger OneDesk per l&#8217;helpdesk e la gestione dei progetti.&nbsp; Sign up free! Il sistema di messaggistica interno di OneDesk ti consente di intrecciare la comunicazione nel tuo flusso di lavoro. [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151678,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152750","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDesk Messenger | OneDesk HelpDesk e app per la gestione dei progetti<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e8 un software di helpdesk e gestione dei progetti. OneDesk Messenger ti consente di comunicare con team e clienti senza sforzo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OneDesk Messenger | OneDesk HelpDesk e app per la gestione dei progetti\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e8 un software di helpdesk e gestione dei progetti. OneDesk Messenger ti consente di comunicare con team e clienti senza sforzo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T19:23:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"OneDesk Messenger | OneDesk HelpDesk e app per la gestione dei progetti","description":"OneDesk \u00e8 un software di helpdesk e gestione dei progetti. OneDesk Messenger ti consente di comunicare con team e clienti senza sforzo.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/","og_locale":"it_IT","og_type":"article","og_title":"OneDesk Messenger | OneDesk HelpDesk e app per la gestione dei progetti","og_description":"OneDesk \u00e8 un software di helpdesk e gestione dei progetti. OneDesk Messenger ti consente di comunicare con team e clienti senza sforzo.","og_url":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T19:23:39+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/","url":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/","name":"OneDesk Messenger | OneDesk HelpDesk e app per la gestione dei progetti","isPartOf":{"@id":"https:\/\/onedesk.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp","datePublished":"2021-12-16T20:53:13+00:00","dateModified":"2023-08-08T19:23:39+00:00","description":"OneDesk \u00e8 un software di helpdesk e gestione dei progetti. OneDesk Messenger ti consente di comunicare con team e clienti senza sforzo.","breadcrumb":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-messenger\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Indice delle caratteristiche di OneDesk","item":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/"},{"@type":"ListItem","position":2,"name":"Applicazione OneDesk Messenger"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/it\/#website","url":"https:\/\/onedesk.com\/it\/","name":"OneDesk","description":"Software per la gestione dei progetti e l'helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/it\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 16, 2021","get_modified_date":"August 8, 2023","author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/it\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-DJI","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/152750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/comments?post=152750"}],"version-history":[{"count":8,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/152750\/revisions"}],"predecessor-version":[{"id":253934,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/152750\/revisions\/253934"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/151678"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media?parent=152750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}