{"id":234514,"date":"2022-06-23T13:47:40","date_gmt":"2022-06-23T13:47:40","guid":{"rendered":"https:\/\/onedesk.com\/indice-funzionalita\/gestione-della-posta-elettronica\/"},"modified":"2023-08-08T18:51:48","modified_gmt":"2023-08-08T18:51:48","slug":"gestione-della-posta-elettronica","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/","title":{"rendered":"Gestione della posta elettronica"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"234514\" class=\"elementor elementor-234514 elementor-169390\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0139b1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0139b1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37287de\" data-id=\"37287de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9139e17 elementor-widget elementor-widget-heading\" data-id=\"9139e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestione della posta elettronica<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8193ac1 elementor-widget elementor-widget-text-editor\" data-id=\"8193ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Controlla le tue e-mail e i ticket con le funzionalit\u00e0 di gestione delle e-mail di OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7eeb6ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7eeb6ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0f3144\" data-id=\"e0f3144\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9c685d elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"b9c685d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e76a0e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e76a0e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-97427fa\" data-id=\"97427fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98fb628 elementor-widget elementor-widget-heading\" data-id=\"98fb628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Email per la creazione del biglietto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b415b95 elementor-widget elementor-widget-text-editor\" data-id=\"b415b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Connettiti direttamente con Office 365 o Google o configura l&#8217;inoltro automatico da qualsiasi casella di posta di supporto a OneDesk. OneDesk creer\u00e0 quindi automaticamente <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/email-al-biglietto\/\">i biglietti dalle e-mail in arrivo.<\/a> Tutte le informazioni importanti dell&#8217;e-mail vengono acquisite nel ticket: oggetto, corpo, informazioni sul mittente e allegati. Rispondi a qualsiasi e-mail direttamente all&#8217;interno di OneDesk. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a612c7\" data-id=\"3a612c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6b9a79 elementor-widget elementor-widget-image\" data-id=\"e6b9a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png\" class=\"attachment-medium size-medium wp-image-142515\" alt=\"E-mail al biglietto\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1.png 512w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a71891 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a71891\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1919849\" data-id=\"1919849\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e93b572 elementor-widget elementor-widget-image\" data-id=\"e93b572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"568\" height=\"290\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp\" class=\"attachment-large size-large wp-image-161898\" alt=\"collaborazione per ticket di help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp 568w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1-300x153.webp 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d88dc0d\" data-id=\"d88dc0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a199701 elementor-widget elementor-widget-heading\" data-id=\"a199701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestione della posta condivisa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38a42ad elementor-widget elementor-widget-text-editor\" data-id=\"38a42ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Non dovrai pi\u00f9 destreggiarti tra pi\u00f9 caselle di posta. Puoi configurare l&#8217;inoltro automatico o l&#8217;integrazione diretta da <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/code-di-posta-elettronica\/\">pi\u00f9 caselle di posta<\/a> per creare ticket in OneDesk. Tutti i tuoi compagni di squadra possono rispondere alle e-mail direttamente da OneDesk. Inoltre, <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/auto-triage\/\">instrada automaticamente<\/a> e assegna i ticket all&#8217;agente, al team, ai progetti appropriati e altro ancora. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6680cd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6680cd3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-577816f\" data-id=\"577816f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7525c8e elementor-widget elementor-widget-heading\" data-id=\"7525c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modelli di email e risposte automatiche<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3241937 elementor-widget elementor-widget-text-editor\" data-id=\"3241937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk ti consente di creare modelli di email. I modelli possono contenere propriet\u00e0 dinamiche per popolare informazioni come numero di biglietto, nomi e altro. Invia queste e-mail con <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/automazioni-del-flusso-di-lavoro\/\">trigger di automazione<\/a> determinati da te per affrontare le richieste comuni o confermare una richiesta.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ab271b\" data-id=\"6ab271b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c94a0de elementor-widget elementor-widget-image\" data-id=\"c94a0de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-full size-full wp-image-169466\" alt=\"risposte automatiche dell&apos;help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1db1b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1db1b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-71d0d66\" data-id=\"71d0d66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f7e617 elementor-widget elementor-widget-image\" data-id=\"5f7e617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"853\" height=\"954\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views.png\" class=\"attachment-large size-large wp-image-101167\" alt=\"Viste di lavoro\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views.png 853w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-268x300.png 268w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-768x859.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-805x900.png 805w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-255x285.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-72x80.png 72w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-36x40.png 36w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-480x537.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-500x559.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-750x839.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/views-360x403.png 360w\" sizes=\"(max-width: 853px) 100vw, 853px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7498c4a\" data-id=\"7498c4a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f78ccf elementor-widget elementor-widget-heading\" data-id=\"3f78ccf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ordina e organizza le email<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0566dea elementor-widget elementor-widget-text-editor\" data-id=\"0566dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Puoi creare, salvare e condividere le tue viste di lavoro personalizzate. Utilizzando visualizzazioni personalizzate, puoi organizzare i biglietti praticamente in qualsiasi modo tu voglia. Filtra o raggruppa per data, progetto, stato, priorit\u00e0, organizzazione del cliente e molto altro. Utilizza una bacheca Kanban, un calendario, un elenco, una visualizzazione ad albero o un diagramma di Gantt per pianificare e gestire i tuoi articoli. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6eae66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a6eae66\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a88e9bd\" data-id=\"a88e9bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b7d075 elementor-widget elementor-widget-heading\" data-id=\"8b7d075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestione dell'aspetto dell'e-mail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd96a68 elementor-widget elementor-widget-text-editor\" data-id=\"fd96a68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk semplifica la personalizzazione dell&#8217;aspetto delle tue e-mail, quando vengono inviate e a chi vengono inviate. Le funzionalit\u00e0 di personalizzazione dell&#8217;e-mail ti consentono di personalizzare i colori che avvolgono il testo dell&#8217;e-mail. Personalizza l&#8217;intestazione e il pi\u00e8 di pagina di tutte le e-mail, incluso l&#8217;inserimento di loghi, testo, codice, virgolette, collegamenti e altro.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bef0a04\" data-id=\"bef0a04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f67583 elementor-widget elementor-widget-image\" data-id=\"5f67583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/EmailAppear-1024x454.jpg\" class=\"attachment-large size-large wp-image-169477\" alt=\"email appearance settings\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/EmailAppear-1024x454.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/EmailAppear-300x133.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/EmailAppear-768x341.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/EmailAppear.jpg 1118w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d03a86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d03a86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9b87907\" data-id=\"9b87907\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6c8cc1 elementor-widget elementor-widget-image\" data-id=\"b6c8cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-forward-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-142559\" alt=\"Inoltro e-mail\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-forward-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-forward-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-forward.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1e43595\" data-id=\"1e43595\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11655fb elementor-widget elementor-widget-heading\" data-id=\"11655fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integrazione e-mail <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be94c3f elementor-widget elementor-widget-text-editor\" data-id=\"be94c3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk si integra direttamente con gli account Office 365, Google Workspace o Gmail. Queste integrazioni ti consentono di ricevere nuove e-mail come ticket, nonch\u00e9 di inviare risposte dall&#8217;interno di OneDesk con il tuo server di posta elettronica. Se utilizzi un altro provider, \u00e8 disponibile anche l&#8217;inoltro automatico e la configurazione SMTP personalizzata.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b318f53 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b318f53\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-129a3c7\" data-id=\"129a3c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53bc44f elementor-widget elementor-widget-heading\" data-id=\"53bc44f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usa il tuo server di posta elettronica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6e784 elementor-widget elementor-widget-text-editor\" data-id=\"8d6e784\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sebbene OneDesk offra una solida infrastruttura per inviare e-mail, puoi anche utilizzare i tuoi server. L&#8217;utilizzo del tuo server SMTP personalizzato offre il controllo sulle e-mail in uscita. Integrare OneDesk con il tuo server di <a href=\"https:\/\/onedesk.com\/it\/integra-con-onedesk\/email-smtp\/\">posta elettronica SMTP<\/a> \u00e8 facile e integrato nelle impostazioni di posta elettronica di OneDesk. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b77bbb\" data-id=\"7b77bbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3d632f elementor-widget elementor-widget-image\" data-id=\"e3d632f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"968\" height=\"403\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/SMTP1.png\" class=\"attachment-large size-large wp-image-132881\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/SMTP1.png 968w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/SMTP1-300x125.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/SMTP1-768x320.png 768w\" sizes=\"(max-width: 968px) 100vw, 968px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5975f8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5975f8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-18f9327\" data-id=\"18f9327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2937d69 elementor-widget elementor-widget-image\" data-id=\"2937d69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"597\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp\" class=\"attachment-large size-large wp-image-161877\" alt=\"Monitora la messaggistica e-mail\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp 602w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-300x298.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-150x150.webp 150w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-85dcc40\" data-id=\"85dcc40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a0e319 elementor-widget elementor-widget-heading\" data-id=\"0a0e319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tracciamento e-mail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68970f4 elementor-widget elementor-widget-text-editor\" data-id=\"68970f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le funzionalit\u00e0 di monitoraggio della posta elettronica di OneDesk ti danno tranquillit\u00e0 consentendoti di tenere traccia delle comunicazioni e-mail in uscita. Assicurati che i tuoi clienti o utenti finali abbiano ricevuto il tuo messaggio. Puoi controllare e determinare se e quando \u00e8 stato inviato, consegnato o non consegnato. Sarai in grado di dire se le tue e-mail sono state elaborate, consegnate, rimbalzate, bloccate e altro ancora.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b942a5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b942a5e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80b2bd9\" data-id=\"80b2bd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c9c88a elementor-widget elementor-widget-heading\" data-id=\"6c9c88a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Risorse di apprendimento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ef5012 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ef5012\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-160643e\" data-id=\"160643e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b05236 elementor-widget elementor-widget-heading\" data-id=\"7b05236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2c4d8949-cae6-4528-b4f1-672aab8715da\">E-mail al biglietto<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3952d5 elementor-widget elementor-widget-text-editor\" data-id=\"c3952d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatizza il processo di creazione del ticket con l&#8217;e-mail ticketing.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2c4d8949-cae6-4528-b4f1-672aab8715da\">Scopri di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c4d08b0\" data-id=\"c4d08b0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4caa37c elementor-widget elementor-widget-heading\" data-id=\"4caa37c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-eec0ccb3-503d-47b4-9712-bfdd2aeb9a83\">Imposta l'aspetto della tua email<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b71c52c elementor-widget elementor-widget-text-editor\" data-id=\"b71c52c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Configura l&#8217;aspetto delle tue e-mail quando vengono impostate da OneDesk.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-eec0ccb3-503d-47b4-9712-bfdd2aeb9a83\">Scopri di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f4bf97d\" data-id=\"f4bf97d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fec490 elementor-widget elementor-widget-heading\" data-id=\"4fec490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-a91ecf47-2f7b-4741-acb6-98aac8ff8a03\">Utilizzo di e-mail automatizzate<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a953e elementor-widget elementor-widget-text-editor\" data-id=\"e3a953e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Personalizza i modelli di email e inviali in base a condizioni preimpostate.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-a91ecf47-2f7b-4741-acb6-98aac8ff8a03\">Scopri di pi\u00f9&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5b8f49 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5b8f49\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de4d519\" data-id=\"de4d519\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eb72bd elementor-widget elementor-widget-heading\" data-id=\"8eb72bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prova OneDesk gratuitamente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5850a90 elementor-widget elementor-widget-text-editor\" data-id=\"5850a90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prova OneDesk gratuitamente per 14 giorni. Nessuna carta di credito richiesta.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565e18b elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"565e18b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gestione della posta elettronica Controlla le tue e-mail e i ticket con le funzionalit\u00e0 di gestione delle e-mail di OneDesk. Sign up free! Email per la creazione del biglietto Connettiti direttamente con Office 365 o Google o configura l&#8217;inoltro automatico da qualsiasi casella di posta di supporto a OneDesk. OneDesk creer\u00e0 quindi automaticamente i biglietti [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":151678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-234514","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gestione della posta elettronica - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e8 helpdesk e gestione dei progetti in un&#039;unica applicazione. OneDesk offre funzionalit\u00e0 per gestire le caselle di posta elettronica della tua organizzazione.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestione della posta elettronica - OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e8 helpdesk e gestione dei progetti in un&#039;unica applicazione. OneDesk offre funzionalit\u00e0 per gestire le caselle di posta elettronica della tua organizzazione.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T18:51:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gestione della posta elettronica - OneDesk","description":"OneDesk \u00e8 helpdesk e gestione dei progetti in un'unica applicazione. OneDesk offre funzionalit\u00e0 per gestire le caselle di posta elettronica della tua organizzazione.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/","og_locale":"it_IT","og_type":"article","og_title":"Gestione della posta elettronica - OneDesk","og_description":"OneDesk \u00e8 helpdesk e gestione dei progetti in un'unica applicazione. OneDesk offre funzionalit\u00e0 per gestire le caselle di posta elettronica della tua organizzazione.","og_url":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T18:51:48+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/","url":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/","name":"Gestione della posta elettronica - OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png","datePublished":"2022-06-23T13:47:40+00:00","dateModified":"2023-08-08T18:51:48+00:00","description":"OneDesk \u00e8 helpdesk e gestione dei progetti in un'unica applicazione. OneDesk offre funzionalit\u00e0 per gestire le caselle di posta elettronica della tua organizzazione.","breadcrumb":{"@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/email-to-ticket-1-300x300.png"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Indice delle caratteristiche di OneDesk","item":"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/"},{"@type":"ListItem","position":2,"name":"Gestione della posta elettronica"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/it\/#website","url":"https:\/\/onedesk.com\/it\/","name":"OneDesk","description":"Software per la gestione dei progetti e l'helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/it\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 23, 2022","get_modified_date":"August 8, 2023","author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/it\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-Z0u","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/234514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/comments?post=234514"}],"version-history":[{"count":3,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/234514\/revisions"}],"predecessor-version":[{"id":252358,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/234514\/revisions\/252358"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/151678"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media?parent=234514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}