{"id":260513,"date":"2023-10-27T18:00:15","date_gmt":"2023-10-27T18:00:15","guid":{"rendered":"https:\/\/onedesk.com\/iniziare-2\/aggiunta-di-supporto\/"},"modified":"2024-07-10T13:53:31","modified_gmt":"2024-07-10T13:53:31","slug":"aggiunta-di-supporto","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/iniziare\/aggiunta-di-supporto\/","title":{"rendered":"Guida introduttiva 4 &#8211; Aggiunta del supporto"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260513\" class=\"elementor elementor-260513 elementor-260356\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ef04c e-flex e-con-boxed e-con e-parent\" data-id=\"66ef04c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba1841 elementor-widget elementor-widget-heading\" data-id=\"6ba1841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aggiunta di canali di supporto<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95d6613 e-flex e-con-boxed e-con e-parent\" data-id=\"95d6613\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec70383 e-con-full e-flex e-con e-child\" data-id=\"ec70383\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6c2ed7 elementor-widget elementor-widget-heading\" data-id=\"a6c2ed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contenuti della guida all'onboarding:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6481864 elementor-nav-menu__align-start elementor-nav-menu--dropdown-mobile_extra elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"6481864\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-6481864\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\">Guida introduttiva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\">Guida introduttiva 2- Interfaccia<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\">Guida introduttiva 3 &#8211; Struttura del lavoro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\">Guida introduttiva 4 &#8211; Aggiunta del supporto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\">Guida introduttiva 5 &#8211; Ticketing e supporto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\">Guida introduttiva 6 &#8211; PM e attivit\u00e0<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\">Guida introduttiva 7 &#8211; Abbonamento<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-6481864\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 2- Interfaccia<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 3 &#8211; Struttura del lavoro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 4 &#8211; Aggiunta del supporto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 5 &#8211; Ticketing e supporto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 6 &#8211; PM e attivit\u00e0<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Guida introduttiva 7 &#8211; Abbonamento<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8feedbe e-con-full e-flex e-con e-child\" data-id=\"8feedbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1eaf0c elementor-widget elementor-widget-image\" data-id=\"c1eaf0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/06-Email-to-Ticket-1-r9ll8c4n1hxoyhpuq06z5ik7epn7qe235oyvcxpwti.png\" title=\"06-Email-to-Ticket-1\" alt=\"06-Email-to-Ticket-1\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2a04ea elementor-widget elementor-widget-heading\" data-id=\"d2a04ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-mail al biglietto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4282ef elementor-widget elementor-widget-text-editor\" data-id=\"d4282ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La procedura guidata di configurazione rapida di OneDesk ti aiuta a connettere l&#8217;e-mail di supporto e include istruzioni su come posizionare le app dei clienti OneDesk sul tuo sito web. Se non l&#8217;hai gi\u00e0 fatto, fai clic su &#8220;Inizia&#8221; nella barra di navigazione superiore di OneDesk per completare la procedura guidata. \u00c8 inoltre possibile accedere alla connessione e-mail dall&#8217;amministratore&gt; E-mail&gt; Impostazioni.<\/p>\n<p>Ecco come funziona il flusso dall&#8217;e-mail al ticket:<\/p>\n<ul>\n<li>Collega direttamente la tua email di supporto.<\/li>\n<li>I ticket vengono creati da nuove email.<\/li>\n<li>Tutte le informazioni vengono catturate sul biglietto incluso il&nbsp; nome ed e-mail del cliente.<\/li>\n<li>Rispondi dal ticket in OneDesk, la risposta verr\u00e0 inviata alla casella di posta del tuo cliente dalla stessa email a cui ti sei connesso.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a9bab6 e-flex e-con-boxed e-con e-parent\" data-id=\"4a9bab6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a7ebe elementor-widget elementor-widget-video\" data-id=\"d6a7ebe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/1Vg053OmmJ8&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8dbe43 e-flex e-con-boxed e-con e-parent\" data-id=\"c8dbe43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbc9e73 elementor-widget elementor-widget-text-editor\" data-id=\"cbc9e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saperne di pi\u00f9: <\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-a91bd45f-e1bc-4da4-b917-785cb83ad1e9\" target=\"_blank\" rel=\"noopener\">Il flusso e la configurazione della posta elettronica<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-eec0ccb3-503d-47b4-9712-bfdd2aeb9a83\" target=\"_blank\" rel=\"noopener\">Impostazioni dell&#8217;aspetto della posta elettronica<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3173895 elementor-widget elementor-widget-heading\" data-id=\"3173895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Distribuzione delle applicazioni dei clienti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33f59a8 elementor-widget elementor-widget-text-editor\" data-id=\"33f59a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Puoi fornire le applicazioni rivolte ai clienti ai tuoi clienti\/utenti finali. Queste app (Chat, Portale, Knowledgebase, Moduli) forniscono canali di supporto aggiuntivi e opzioni self-service.<\/p>\n<p>A seconda delle tue preferenze, esistono alcuni metodi per distribuire le app. Puoi:<\/p>\n<ul>\n<li>Incorpora il widget web nel tuo sito copiando uno snippet nel codice del tuo sito web.<\/li>\n<li>Aggiungi il widget al tuo sito Shopify o Wix.<\/li>\n<li>Utilizza il plugin WordPress o Joomla.<\/li>\n<li>Fornisci l&#8217;URL dell&#8217;app ai tuoi clienti (collegato al tuo sito web, in una firma e-mail, ecc.)<\/li>\n<\/ul>\n<div>Trova i collegamenti dell&#8217;app da Admin&gt; App del cliente o generare lo snippet del widget dall&#8217;amministratore&gt; App per i clienti&gt; Impostazioni MFA,<br \/>Consulta le istruzioni dettagliate in: <a href=\"https:\/\/onedesk.com\/it\/aggiungi-app-al-tuo-sito-web\/\" target=\"_blank\" rel=\"noopener\">Aggiunta delle app del cliente al tuo sito<\/a><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-003de53 elementor-widget elementor-widget-image\" data-id=\"003de53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"465\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/06\/Shopify-WebWidget-768x465.png\" class=\"attachment-medium_large size-medium_large wp-image-251233\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/06\/Shopify-WebWidget-768x465.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/06\/Shopify-WebWidget-300x182.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/06\/Shopify-WebWidget-1024x621.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/06\/Shopify-WebWidget.png 1508w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c344a1 elementor-widget elementor-widget-text-editor\" data-id=\"9c344a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Una volta terminato, puoi apportare modifiche alle app dei tuoi clienti dalle impostazioni di amministrazione di OneDesk. Non avrai bisogno di apportare ulteriori modifiche al tuo sito. Ad esempio, puoi modificare i colori delle app, i campi sui moduli web, i saluti nella chat dal vivo o quali app sono abilitate o disabilitate.<\/p>\n<p>Saperne di pi\u00f9:<\/p>\n<ul>\n<li> <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8cdc8a0c-8d93-4574-8c51-e91ac7244e17\" target=\"_blank\" rel=\"noopener\">Informazioni sulle applicazioni dei clienti<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a84100 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"8a84100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/onedesk.com\/it\/iniziare\/biglietteria\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Avanti &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aggiunta di canali di supporto Contenuti della guida all&#8217;onboarding: E-mail al biglietto La procedura guidata di configurazione rapida di OneDesk ti aiuta a connettere l&#8217;e-mail di supporto e include istruzioni su come posizionare le app dei clienti OneDesk sul tuo sito web. Se non l&#8217;hai gi\u00e0 fatto, fai clic su &#8220;Inizia&#8221; nella barra di navigazione [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":260454,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-260513","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Guida introduttiva 4: Aggiunta di canali di supporto | OneDesk<\/title>\n<meta name=\"description\" content=\"Passaggio quattro della guida introduttiva. Scopri come aggiungere i tuoi canali di supporto: e-mail e app per i clienti e inizia a ricevere ticket.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/iniziare\/aggiunta-di-supporto\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guida introduttiva 4: Aggiunta di canali di supporto | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Passaggio quattro della guida introduttiva. 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