{"id":76814,"date":"2021-03-18T13:03:22","date_gmt":"2021-03-18T13:03:22","guid":{"rendered":"https:\/\/onedesk.com\/software-portale-biglietti\/"},"modified":"2023-09-27T17:14:32","modified_gmt":"2023-09-27T17:14:32","slug":"software-portale-biglietti","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/","title":{"rendered":"Software del portale dei biglietti"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76814\" class=\"elementor elementor-76814 elementor-48720\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75aeea7f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75aeea7f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-786d5a65\" data-id=\"786d5a65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b8bf32c elementor-widget elementor-widget-heading\" data-id=\"1b8bf32c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Software del portale dei biglietti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae8fd98 elementor-widget elementor-widget-text-editor\" data-id=\"ae8fd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fornisci strumenti ai tuoi clienti e utenti finali con OneDesk. Il nostro software del portale ticket consente ai clienti di inviare ticket, visualizzare i progressi, collaborare e altro ancora.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38f01e5 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"38f01e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75bd51c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75bd51c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22abef5e\" data-id=\"22abef5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe3d81d elementor-widget elementor-widget-image\" data-id=\"fe3d81d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"312\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp\" class=\"attachment-large size-large wp-image-233831\" alt=\"app portale help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal-300x195.webp 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2e69abd0\" data-id=\"2e69abd0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43666813 elementor-widget elementor-widget-heading\" data-id=\"43666813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software del portale dei biglietti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-643cc05d elementor-widget elementor-widget-text-editor\" data-id=\"643cc05d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il software del portale dei ticket di OneDesk mostra il ciclo di avanzamento del ticket agli utenti finali. Insieme al ciclo di avanzamento, ai richiedenti dei biglietti vengono forniti anche strumenti del portale dei biglietti per favorire la comunicazione con il fornitore di servizi, pubblicare i biglietti e accedere ai moduli di formazione. Il<a href=\"https:\/\/onedesk.com\/videos\/the-onedesk-customer-apps\/\"> sistema del portale dei biglietti<\/a> include la chat dal vivo, il modulo web e l&#8217;applicazione knowledgebase per fornire al pubblico di visualizzazione maggiore trasparenza, opportunit\u00e0 di collaborazione e controllo nel servizio ricevuto. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6de62da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6de62da\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66287143\" data-id=\"66287143\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f1a7383 elementor-widget elementor-widget-heading\" data-id=\"3f1a7383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sistema del portale dei biglietti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44628ae elementor-widget elementor-widget-text-editor\" data-id=\"44628ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il sistema del portale dei biglietti di OneDesk \u00e8<a href=\"https:\/\/onedesk.com\/it\/videos\/il-portale-clienti-onedesk-come-configurarlo\/\"> altamente configurabile<\/a> e pu\u00f2 essere personalizzato in base alle esigenze dei clienti. Tu e il tuo team potete aggiungere il logo e i colori della societ\u00e0 per creare il vostro sistema di portale dei biglietti. Allo stesso tempo, il tuo team ha il controllo per decidere quali informazioni visualizzare nel portale. Ad esempio, potresti fornire una trasparenza completa ai tuoi clienti includendo dettagli sul processo di risoluzione del ticket o presentare un&#8217;informazione molto generale sui biglietti richiesti. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4549a272\" data-id=\"4549a272\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2db6cf elementor-widget elementor-widget-image\" data-id=\"a2db6cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"726\" height=\"613\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Mobile-Portal.png\" class=\"attachment-large size-large wp-image-238329\" alt=\"mobile portal configuration\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Mobile-Portal.png 726w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Mobile-Portal-300x253.png 300w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e425e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e425e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75a830d2\" data-id=\"75a830d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70019495 elementor-widget elementor-widget-heading\" data-id=\"70019495\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software per portale di biglietti online<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54de6050 elementor-widget elementor-widget-text-editor\" data-id=\"54de6050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u00e8 un software per portale di biglietti online a cui \u00e8 possibile accedere da pi\u00f9 dispositivi con accesso WIFI. In quanto sistema di portale online, OneDesk supera tutti gli errori tecnici associati alle applicazioni interne. Selezionando semplicemente un file<a href=\"https:\/\/onedesk.com\/videos\/free-trial-pricing-going-pro\/\"> piano di abbonamento<\/a> , la tua organizzazione pu\u00f2 eliminare il costo della creazione di software proprietario. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f07d60e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f07d60e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cecb095\" data-id=\"cecb095\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d205d9d elementor-widget elementor-widget-image\" data-id=\"d205d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"841\" height=\"712\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Company-Portal.webp\" class=\"attachment-large size-large wp-image-236635\" alt=\"portale self-service\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Company-Portal.webp 841w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Company-Portal-300x254.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Company-Portal-768x650.webp 768w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8554b77\" data-id=\"8554b77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec40194 elementor-widget elementor-widget-heading\" data-id=\"ec40194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software del portale di risoluzione dei problemi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d24b8c elementor-widget elementor-widget-text-editor\" data-id=\"0d24b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il software del portale di risoluzione dei problemi di OneDesk visualizza le informazioni sugli interventi effettuati dal fornitore di servizi per risolvere la risoluzione dei problemi. Con il sistema del portale OneDesk, \u00e8 possibile includere varie informazioni relative al file<a href=\"https:\/\/onedesk.com\/videos\/workflow-statuses-and-how-to-configure-them\/\"> ciclo di avanzamento del ticket<\/a> . Ad esempio, i clienti possono seguire ticket e progetti all&#8217;interno del portale e ricevere informazioni ogni volta che l&#8217;agente lavora su questi articoli. Gli agenti dell&#8217;assistenza possono anche tenere aggiornato il cliente fornendo aggiornamenti ogni volta che lo stato del ciclo di vita del ticket cambia. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b45832f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b45832f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d281e4e\" data-id=\"d281e4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c0da39 elementor-widget elementor-widget-heading\" data-id=\"0c0da39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Portale ticket dell'helpdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f4331 elementor-widget elementor-widget-text-editor\" data-id=\"56f4331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk Helpdesk Ticket Portal serve un sistema centralizzato che fornisce risorse tecniche ai propri clienti. I clienti possono utilizzare il portale per richiedere servizi e risolvere problemi tecnici generali. Una delle propriet\u00e0 uniche di OneDesk \u00e8 che offre<a href=\"https:\/\/onedesk.com\/it\/videos\/lapp-knowledgebase\/\"> risorse di supporto per l&#8217;auto-aiuto<\/a> ridurre gli interventi degli agenti. In questo modo, solo le richieste di supporto pi\u00f9 complesse vengono inoltrate agli agenti di supporto. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-10bb965\" data-id=\"10bb965\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-829d3a2 elementor-widget elementor-widget-image\" data-id=\"829d3a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"410\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/PortalHome.webp\" class=\"attachment-large size-large wp-image-161855\" alt=\"App del portale del servizio clienti\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/PortalHome.webp 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/PortalHome-300x159.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/PortalHome-768x406.webp 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81a6cd0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81a6cd0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-295efc7\" data-id=\"295efc7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2659f03 elementor-widget elementor-widget-image\" data-id=\"2659f03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-1024x726.webp\" class=\"attachment-large size-large wp-image-238718\" alt=\"software portale self-service\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-1024x726.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-300x213.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-768x545.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal.webp 1046w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74de43a\" data-id=\"74de43a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c619ac elementor-widget elementor-widget-heading\" data-id=\"3c619ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software del portale di ticketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1618acb elementor-widget elementor-widget-text-editor\" data-id=\"1618acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il software del portale di biglietteria OneDesk include una serie di applicazioni per i clienti che servono a scopi diversi. Gli utenti interni possono aggiungere pi\u00f9 applicazioni dei clienti al portale in base agli obiettivi dell&#8217;azienda. In qualit\u00e0 di software del portale di biglietteria, OneDesk ti d\u00e0 il controllo per fornire varie informazioni relative al biglietto. \u00c8 possibile includere dettagli sulla pianificazione. Le propriet\u00e0 di inizio e fine pianificato mostrano in che misura il tuo piano di attivit\u00e0 corrisponde al tuo lavoro effettivo. L&#8217;obiettivo \u00e8 personalizzare le informazioni offerte per fornire la migliore esperienza al cliente. Puoi anche visualizzare i dettagli sull&#8217;agente che sta lavorando ai ticket di supporto. Pubblicando il nome dell&#8217;assegnatario, umanizzi l&#8217;esperienza di supporto e mostri anche la responsabilit\u00e0 dell&#8217;agente per un&#8217;attivit\u00e0 o un ticket. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b8929a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b8929a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40a4307\" data-id=\"40a4307\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4c46a9 elementor-widget elementor-widget-heading\" data-id=\"e4c46a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automazione dei biglietti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1cdbac elementor-widget elementor-widget-text-editor\" data-id=\"c1cdbac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk<a href=\"https:\/\/onedesk.com\/workflow-automations-in-onedesk\/\"> automazioni del flusso di lavoro<\/a> Consenti al tuo team di automatizzare i ticket instradandoli al team assegnato in base a diverse propriet\u00e0. Ad esempio, puoi filtrare le richieste di ticket dei clienti in base alle parole chiave. Per gestire meglio le attivit\u00e0 ad alta priorit\u00e0, puoi assegnare quei ticket agli agenti pi\u00f9 esperti del tuo team. I ticket possono anche essere instradati al manager in base allo stato del ciclo di vita per monitorare il completamento dei progetti. Puoi impostare le tue regole sulle automazioni del flusso di lavoro per semplificare il tuo flusso di lavoro. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee9daff\" data-id=\"ee9daff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb1a83f elementor-widget elementor-widget-image\" data-id=\"bb1a83f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169466\" alt=\"risposte automatiche dell&apos;help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3a7087 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3a7087\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51db684\" data-id=\"51db684\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-823d8e1 elementor-widget elementor-widget-heading\" data-id=\"823d8e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Domande frequenti sui sistemi di biglietteria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7df2ed uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"b7df2ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-192' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c07a613\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-c07a613 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a0f5ac9739d5\">Cos'\u00e8 un portale biglietti?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Il portale ticket dell'Helpdesk di OneDesk serve un sistema centralizzato che fornisce risorse ai clienti. I clienti possono utilizzare il portale per richiedere servizi, monitorare i progressi e risolvere problemi tecnici generali. Una delle propriet\u00e0 uniche di OneDesk \u00e8 che offre risorse di supporto per l'auto-aiuto ridurre gli interventi degli agenti.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-71a6224\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-71a6224 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a0f5ac973bec\">Quali sono i vantaggi di un sistema di portale biglietti?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>Il vantaggio pi\u00f9 comune \u00e8 che i sistemi di helpdesk riducono i tempi di chiamata e offrono un processo di risoluzione dei ticket pi\u00f9 rapido. Dal punto di vista aziendale, la riduzione dei tempi di chiamata consente agli agenti di concentrarsi sui propri compiti e rimanere produttivi. Man mano che le risorse pi\u00f9 preziose vengono caricate nella knowledge base, i clienti sono meglio attrezzati per gestire i problemi tecnici comuni. Anche i clienti sono avvantaggiati in questo processo. Il sistema del portale dei ticket dell'helpdesk include le informazioni rilevanti e il tasso di avanzamento della richiesta del cliente. Il costante aggiornamento consente ai clienti di rimanere informati sulle misure adottate fino alla risoluzione del ticket.<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4820d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4820d3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b76423\" data-id=\"3b76423\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c961c2c elementor-widget elementor-widget-heading\" data-id=\"c961c2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scopri di pi\u00f9 sul portale dei biglietti sul nostro blog<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d3df84 elementor-posts--thumbnail-none elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"4d3df84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-237355 post type-post status-publish format-standard hentry category-1-come-utilizzare-onedesk\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/onedesk.com\/it\/portale-biglietti-e-attivita-per-clienti\/\" >\n\t\t\t\tI portali Tickets e Tasks per i clienti\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Cosa sono i portali Tickets e Tasks? Insieme a Knowledgebase e Messenger, i portali Tickets e Tasks sono disponibili come nuove applicazioni web ottimizzate per i dispositivi mobili. Anche il<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/onedesk.com\/it\/portale-biglietti-e-attivita-per-clienti\/\" aria-label=\"Read more about I portali Tickets e Tasks per i clienti\" tabindex=\"-1\" >\n\t\t\tPer saperne di pi\u00f9 \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-166462 post type-post status-publish format-standard hentry category-1-come-utilizzare-onedesk\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/onedesk.com\/it\/invita-clienti-al-portale\/\" >\n\t\t\t\tInvitare i clienti a unirsi al Portale Clienti\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Il Portale Clienti OneDesk offre uno spazio facilmente accessibile ai tuoi clienti per inviare biglietti e visualizzare lo stato dei loro articoli su cui sta lavorando il tuo team. Per<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/onedesk.com\/it\/invita-clienti-al-portale\/\" aria-label=\"Read more about Invitare i clienti a unirsi al Portale Clienti\" tabindex=\"-1\" >\n\t\t\tPer saperne di pi\u00f9 \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78e157b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78e157b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85d45a1\" data-id=\"85d45a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c385ddd elementor-widget elementor-widget-heading\" data-id=\"c385ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prova OneDesk gratuitamente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6588297 elementor-widget elementor-widget-text-editor\" data-id=\"6588297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ottieni una prova gratuita di 14 giorni. Nessuna carta di credito richiesta. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e93f85 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"5e93f85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Software del portale dei biglietti Fornisci strumenti ai tuoi clienti e utenti finali con OneDesk. Il nostro software del portale ticket consente ai clienti di inviare ticket, visualizzare i progressi, collaborare e altro ancora. Sign up free! Software del portale dei biglietti Il software del portale dei ticket di OneDesk mostra il ciclo di avanzamento [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":76819,"parent":78824,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-76814","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Soluzione software per portale ticket | Caratteristiche | OneDesk<\/title>\n<meta name=\"description\" content=\"Mantieni i tuoi clienti informati tramite il software OneDesk Ticket Portal. I clienti possono inviare, monitorare, gestire e discutere i loro biglietti direttamente sul tuo sito web.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soluzione software per portale ticket | Caratteristiche | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Mantieni i tuoi clienti informati tramite il software OneDesk Ticket Portal. I clienti possono inviare, monitorare, gestire e discutere i loro biglietti direttamente sul tuo sito web.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-27T17:14:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"285\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Soluzione software per portale ticket | Caratteristiche | OneDesk","description":"Mantieni i tuoi clienti informati tramite il software OneDesk Ticket Portal. I clienti possono inviare, monitorare, gestire e discutere i loro biglietti direttamente sul tuo sito web.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/","og_locale":"it_IT","og_type":"article","og_title":"Soluzione software per portale ticket | Caratteristiche | OneDesk","og_description":"Mantieni i tuoi clienti informati tramite il software OneDesk Ticket Portal. I clienti possono inviare, monitorare, gestire e discutere i loro biglietti direttamente sul tuo sito web.","og_url":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-09-27T17:14:32+00:00","og_image":[{"width":400,"height":285,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/","url":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/","name":"Soluzione software per portale ticket | Caratteristiche | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png","datePublished":"2021-03-18T13:03:22+00:00","dateModified":"2023-09-27T17:14:32+00:00","description":"Mantieni i tuoi clienti informati tramite il software OneDesk Ticket Portal. I clienti possono inviare, monitorare, gestire e discutere i loro biglietti direttamente sul tuo sito web.","breadcrumb":{"@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png","width":400,"height":285,"caption":"Iniziali del logo OneDesk"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/it\/app-cliente\/software-portale-biglietti\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"App rivolte ai clienti di OneDesk: portale di ticket, knowledge base, chat dal vivo e altro ancora","item":"https:\/\/onedesk.com\/it\/app-cliente\/"},{"@type":"ListItem","position":2,"name":"Software del portale dei biglietti"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/it\/#website","url":"https:\/\/onedesk.com\/it\/","name":"OneDesk","description":"Software per la gestione dei progetti e l'helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/it\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":{"full":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png",400,285,false],"tp-image-grid":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png",400,285,false],"thumbnail":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials-150x150.png",150,150,true],"medium":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials-300x214.png",300,214,true],"medium_large":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png",400,285,false],"large":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/OneDesk-Logo-Initials.png",400,285,false],"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"March 18, 2021","get_modified_date":"September 27, 2023","author_name":"Mashiat Maswood","author_url":"https:\/\/onedesk.com\/it\/author\/mashiat-maswood\/","author_email":"mashiat.maswood@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Mashiat","author_lastname":"Maswood","user_login":"Mashiat.Maswood","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-jYW","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/76814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/comments?post=76814"}],"version-history":[{"count":5,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/76814\/revisions"}],"predecessor-version":[{"id":258389,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/76814\/revisions\/258389"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/78824"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media\/76819"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media?parent=76814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}