{"id":77647,"date":"2021-03-18T14:50:35","date_gmt":"2021-03-18T14:50:35","guid":{"rendered":"https:\/\/onedesk.com\/caso-duso\/gestire-progetti-supporto-clienti\/"},"modified":"2023-09-27T16:03:00","modified_gmt":"2023-09-27T16:03:00","slug":"gestire-progetti-supporto-clienti","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/caso-duso\/gestire-progetti-supporto-clienti\/","title":{"rendered":"Gestisci progetti e supporta i clienti"},"content":{"rendered":"\t\t
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<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Gestisci progetti e supporta i clienti con OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Collabora a progetti e servi i clienti da un’unica piattaforma. OneDesk combina le funzionalit\u00e0 di help desk e di gestione dei progetti in un’unica app.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tIscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Perch\u00e9 OneDesk per la gestione dei progetti?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Lavora con i tuoi clienti sui loro progetti<\/h2>\n
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Conserva TUTTI i tuoi dati in un unico posto<\/h3>\n<\/p>\n

Mantenere una fonte consolidata di lavoro con i clienti. Automatizza gli aggiornamenti di stato per i clienti sia per i ticket che per i progetti.<\/p>\n<\/p>\n

Tieni conto di TUTTE le attivit\u00e0 del servizio clienti<\/h3>\n<\/p>\n

Lavora su progetti per i tuoi clienti. Supportali tramite ticket e live chat. Guarda tutto questo lavoro svolto e riportato in un unico luogo.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Fornire assistenza post-progetto ai clienti<\/h3>\n<\/p>\n

Continua a supportare i clienti al termine del loro progetto. Mantenere buoni rapporti e offrire loro servizi di supporto aggiuntivi.<\/p>\n

<\/h3>\n

Un posto in cui i clienti possono interfacciarsi con te<\/h3>\n<\/p>\n

I clienti possono interagire con te tramite e-mail, messenger e portale clienti, il tutto da un’unica piattaforma.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Flussi di lavoro pi\u00f9 fluidi tra reparti … e clienti<\/h2>\n<\/p>\n
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Mantieni tutto nel contesto<\/h3>\n<\/p>\n

Riduci le riunioni interfunzionali mantenendo le conversazioni interne insieme alle risposte dei clienti. Non sono necessarie e-mail di aggiornamento costante dello stato tra vendite, supporto, ingegneria e IT.<\/p>\n<\/p>\n

Flussi di lavoro efficienti<\/h3>\n<\/p>\n

Riduci il lavoro duplicato convertendo i ticket in articoli, problemi, attivit\u00e0 o interi progetti.<\/p>\n<\/p>\n

Automatizza il lavoro ripetitivo<\/h3>\n<\/p>\n

Automatizza l’assegnazione del lavoro al tuo team durante il ciclo di vita di un progetto. Personalizza l’intero flusso di lavoro per risparmiare tempo.<\/p>\n<\/p>\n

Mantenere tutti sulla stessa pagina<\/h3>\n<\/p>\n

Notifica automaticamente al tuo team l’avanzamento e le modifiche del progetto. Avvisa membri del team specifici e collega i progetti correlati.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/h2>\n

Una piattaforma per tutto<\/h2>\n<\/p>\n
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OneDesk \u00e8 una combinazione di HelpDesk e Project Management in un’unica applicazione. Nessun passaggio tra piattaforme diverse per reparti diversi e puoi chattare con i tuoi team interni e clienti esterni in tempo reale da qualsiasi luogo. OneDesk semplifica la gestione dei progetti senza la necessit\u00e0 di acquistare, apprendere, integrare e passare da un’applicazione all’altra.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tIscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Gestisci progetti e supporta i clienti con OneDesk Collabora a progetti e servi i clienti da un’unica piattaforma. OneDesk combina le funzionalit\u00e0 di help desk e di gestione dei progetti in un’unica app. Sign up free! Perch\u00e9 OneDesk per la gestione dei progetti? Lavora con i tuoi clienti sui loro progetti Conserva TUTTI i tuoi […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":77634,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-77647","page","type-page","status-publish","hentry"],"yoast_head":"\nGestisci progetti e supporta i clienti | Help Desk e gestione dei progetti<\/title>\n<meta name=\"description\" content=\"Gestisci progetti e supporta i clienti con il software di help desk e project management di OneDesk. Ulteriori informazioni sulle possibilit\u00e0 con OneDesk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/caso-duso\/gestire-progetti-supporto-clienti\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestisci progetti e supporta i clienti | Help Desk e gestione dei progetti\" \/>\n<meta property=\"og:description\" content=\"Gestisci progetti e supporta i clienti con il software di help desk e project management di OneDesk. 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