{"id":78237,"date":"2021-03-18T17:12:05","date_gmt":"2021-03-18T17:12:05","guid":{"rendered":"https:\/\/onedesk.com\/software-per-la-gestione-della-posta-elettronica-del-cliente\/"},"modified":"2023-09-27T17:27:33","modified_gmt":"2023-09-27T17:27:33","slug":"software-per-la-gestione-della-posta-elettronica-del-cliente","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/","title":{"rendered":"Software per la gestione della posta elettronica dei clienti"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"78237\" class=\"elementor elementor-78237 elementor-47526\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2baaf92c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2baaf92c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cd4b242\" data-id=\"2cd4b242\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8b6166 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8b6166\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbad06c\" data-id=\"cbad06c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ca93a3 elementor-widget elementor-widget-heading\" data-id=\"3ca93a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Software per la gestione della posta elettronica dei clienti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25b13fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25b13fa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a28c8e\" data-id=\"7a28c8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a5778a elementor-widget elementor-widget-heading\" data-id=\"4a5778a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cos'\u00e8 il software di gestione della posta elettronica dei clienti?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8bd93 elementor-widget elementor-widget-text-editor\" data-id=\"6b8bd93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un software di gestione della posta elettronica ti consente di gestire, monitorare e rispondere meglio alle e-mail. Se ricevi un volume elevato di e-mail dai clienti o gestisci pi\u00f9 caselle di posta, restare aggiornato e organizzare le risposte dei clienti pu\u00f2 diventare travolgente. Inoltre, le caselle di posta condivise non sono favorevoli alla collaborazione. I team traggono vantaggio dal rimanere aggiornati e collaborativi sulle richieste dei clienti. Un software di gestione della posta elettronica dei clienti \u00e8 progettato per semplificare il processo di supporto.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f65afd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f65afd4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1dab672\" data-id=\"1dab672\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a7d670 elementor-widget elementor-widget-heading\" data-id=\"3a7d670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Funzionalit\u00e0 da cercare in un software di gestione della posta elettronica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9cb6c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9cb6c8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-4e0b587\" data-id=\"4e0b587\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a062b22 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a062b22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope-open\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tE-mail al biglietto\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCrea automaticamente biglietti da e-mail e acquisisci tutte le informazioni necessarie.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-9154c87\" data-id=\"9154c87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f719247 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f719247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-exchange-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRichieste centralizzate\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRaccogli le richieste da pi\u00f9 canali in un'unica posizione.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6e60b8a\" data-id=\"6e60b8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6053ae3 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6053ae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-robot\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStrumenti di automazione\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRiduci le attivit\u00e0 ripetitive con l'automazione del flusso di lavoro.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-2cc7085\" data-id=\"2cc7085\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a20f5b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7a20f5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCollaborazione di squadra\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCollabora e comunica in tempo reale con il tuo team.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-e70c95a\" data-id=\"e70c95a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5b6428 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e5b6428\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tasks\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCruscotto personalizzato\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tVisualizza le informazioni che desideri nel modo che preferisci.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-127d954 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"127d954\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6eac30e\" data-id=\"6eac30e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7af7b9b elementor-widget elementor-widget-heading\" data-id=\"7af7b9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La gestione della posta elettronica dei clienti \u00e8 pi\u00f9 semplice con OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb3845 elementor-widget elementor-widget-text-editor\" data-id=\"2cb3845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk combina help desk e gestione dei progetti in un&#8217;unica applicazione.<\/p>\n<p><a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/\">&gt;Visualizza un elenco completo delle funzionalit\u00e0 di OneDesk<\/a><\/p>\n<p>Tieni traccia delle interazioni dei clienti con il potente software di gestione della posta elettronica dei clienti di OneDesk. Inoltra automaticamente tutte le e-mail esterne al tuo OneDesk ed elimina la gestione di pi\u00f9 canali di comunicazione. Non \u00e8 necessario inserire manualmente i dati del cliente. OneDesk converte automaticamente le richieste e-mail dei clienti in ticket, riducendo il lavoro ripetitivo per gli agenti dell&#8217;assistenza. Rimani informato e aggiornato in ogni fase del percorso. Con la funzione di chat integrata di OneDesk, rispondi alle domande dei clienti e collabora contemporaneamente con i membri del tuo team. Se non vedono il tuo messaggio di chat, gli verr\u00e0 inviato automaticamente via email dopo 1 minuto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c03a98b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c03a98b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-650419f\" data-id=\"650419f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-954ee20 elementor-widget elementor-widget-heading\" data-id=\"954ee20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software di helpdesk e-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fabba3c elementor-widget elementor-widget-text-editor\" data-id=\"fabba3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Con OneDesk, l&#8217;integrazione della posta elettronica con l&#8217;helpdesk \u00e8 semplice. Crea <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/gestione-della-posta-elettronica\/\">ticket dalle e-mail dei clienti<\/a> per monitorare, gestire e rispondere in base alla priorit\u00e0. Risolvi i ticket tramite la collaborazione in team pubblicando note interne all&#8217;interno del software di helpdesk email. Mantieni i clienti informati aggiornandoli sui progressi in corso fino alla risoluzione.<\/p>\n<p>\u00c8 possibile assegnare gli utenti automaticamente o utilizzando il modulo di creazione del biglietto di OneDesk. Con la funzione di ticketing dell&#8217;helpdesk via e-mail, tutti gli utenti possono essere avvisati tramite e-mail se c&#8217;\u00e8 un aggiornamento o un promemoria per il ticket.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aeaff4f\" data-id=\"aeaff4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f598985 elementor-widget elementor-widget-image\" data-id=\"f598985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"652\" height=\"606\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss.png\" class=\"attachment-large size-large wp-image-167502\" alt=\"help desk ticket software\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss.png 652w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-300x279.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-323x300.png 323w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-255x237.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-86x80.png 86w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-43x40.png 43w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-480x446.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-500x465.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/12\/Asset-1ss-360x335.png 360w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e93a07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e93a07\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7647f2a\" data-id=\"7647f2a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4983e9 elementor-widget elementor-widget-heading\" data-id=\"f4983e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software per la gestione dei clienti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a639d elementor-widget elementor-widget-text-editor\" data-id=\"57a639d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk aggiunge automaticamente il cliente come follower del ticket. Ci\u00f2 significa che puoi tenere informati i tuoi clienti anche tramite e-mail. Puoi anche inviare email di gruppo tramite OneDesk.<\/p>\n<p>Puoi classificare utenti e clienti nel nostro software di helpdesk. Classificando i clienti in organizzazioni di clienti e gli utenti in team, puoi inviare e-mail a un gruppo di persone anzich\u00e9 contattare una persona alla volta.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d69968 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d69968\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-be2cb70\" data-id=\"be2cb70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5da0ec elementor-widget elementor-widget-image\" data-id=\"b5da0ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"614\" height=\"419\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses.png\" class=\"attachment-large size-large wp-image-118205\" alt=\"Stati configurabili\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses.png 614w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-300x205.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-440x300.png 440w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-255x174.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-117x80.png 117w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-59x40.png 59w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-480x328.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-500x341.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Configurable-Statuses-360x246.png 360w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee605b2\" data-id=\"ee605b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-899b93e elementor-widget elementor-widget-heading\" data-id=\"899b93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sistema di biglietteria e-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca6227 elementor-widget elementor-widget-text-editor\" data-id=\"9ca6227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La biglietteria del supporto e-mail di OneDesk \u00e8 una soluzione versatile che serve sia il cliente che il team di supporto interno. Con questo sistema di ticketing e-mail, gli utenti possono monitorare, gestire e assegnare priorit\u00e0 ai ticket fino alla risoluzione.<\/p>\n<p>Una volta che la richiesta del cliente viene convertita in un ticket, il ciclo di vita del ticket subisce una serie di modifiche. Ogni volta che l&#8217;utente intraprende dei passaggi per fare progressi, il software di ticketing e-mail aggiorna lo stato del ciclo di vita, informando il cliente sullo stato di avanzamento. Tutti i cicli di vita dei ticket sono configurabili in OneDesk. Gli utenti possono rinominare o aggiungere pi\u00f9 ticket stati del ciclo di vita , modificare i colori, abilitarli o disabilitarli e altro ancora.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e175ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e175ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ccbace9\" data-id=\"ccbace9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a05aae elementor-widget elementor-widget-heading\" data-id=\"7a05aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">E-mail di gestione del progetto<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-092e53e elementor-widget elementor-widget-text-editor\" data-id=\"092e53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Condividi documenti e cartelle importanti con la funzionalit\u00e0 e-mail di gestione dei progetti di OneDesk. Con l&#8217;opzione di chat integrata, i team possono visualizzare e scaricare i file loro assegnati. Questo serve anche come sistema di posta elettronica per la gestione del progetto che consente ai membri del team di acquisire attivit\u00e0 dall&#8217;e-mail. I team hanno anche la possibilit\u00e0 di collaborare e migliorare la qualit\u00e0 del lavoro tramite l&#8217;applicazione di messaggistica OneDesk. Di conseguenza, tu e il tuo team potete gestire meglio i vostri progetti.<\/p>\n<p>Puoi anche creare una variet\u00e0 di file rapporti in OneDesk. Questi rapporti possono essere personalizzati in base alle propriet\u00e0 di cui hai bisogno. In caso di condivisione di informazioni sensibili, OneDesk trasferisce i tuoi documenti in modo sicuro tramite SSL.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58099a5\" data-id=\"58099a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db04813 elementor-widget elementor-widget-image\" data-id=\"db04813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1024x511.png\" class=\"attachment-large size-large wp-image-167513\" alt=\"customer support management software analytics\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1024x511.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-300x150.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-768x383.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts.png 1357w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7fa234 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7fa234\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d02027\" data-id=\"8d02027\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90e2809 elementor-widget elementor-widget-heading\" data-id=\"90e2809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestione e-mail del servizio clienti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b6be5 elementor-widget elementor-widget-text-editor\" data-id=\"68b6be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il software di gestione della posta elettronica del servizio clienti di OneDesk centralizza tutte le e-mail in arrivo in un&#8217;unica piattaforma. Tutte le conversazioni relative al ticket con il cliente o il team interno sono allegate al ticket. Hai la possibilit\u00e0 di creare una conversazione con il cliente o il team interno all&#8217;interno del ticket stesso alternando tra le due schede: Risposte del cliente e Messaggi interni.<\/p>\n<p>Per semplificare le cose, OneDesk collega i messaggi ai ticket, consentendo agli utenti di accedere a ticket o messaggi in pi\u00f9 di un&#8217;applicazione. \u00c8 inoltre possibile allegare documenti essenziali se ritenuto necessario. Il sistema di messaggistica di OneDesk ti consentir\u00e0 di allegare file a tutte le e-mail dei clienti.<\/p>\n<p>Ci\u00f2 che rende unico OneDesk \u00e8 la sua capacit\u00e0 di <a href=\"https:\/\/onedesk.com\/it\/integra-con-onedesk\/\">integrare il suo software di helpdesk con molte altre applicazioni.<\/a> Puoi anche integrarti con altre applicazioni tramite il tuo account Zapier. Zapier supporta pi\u00f9 di 2.000 applicazioni, consentendoti di connetterti praticamente a tutto ci\u00f2 che utilizzi.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-29c2f83\" data-id=\"29c2f83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8269940 elementor-widget elementor-widget-image\" data-id=\"8269940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"476\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/help-desk-email-response.png\" class=\"attachment-large size-large wp-image-133221\" alt=\"software di gestione automatica della posta elettronica\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/help-desk-email-response.png 697w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/help-desk-email-response-300x205.png 300w\" sizes=\"(max-width: 697px) 100vw, 697px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86c1044 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86c1044\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46f5759\" data-id=\"46f5759\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6d06a3 elementor-widget elementor-widget-image\" data-id=\"b6d06a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"339\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools.png\" class=\"attachment-large size-large wp-image-133210\" alt=\"sistema di automazione della biglietteria\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools.png 639w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/helpdesk-automation-tools-300x159.png 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4a96c70\" data-id=\"4a96c70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c668da4 elementor-widget elementor-widget-heading\" data-id=\"c668da4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software di gestione automatizzata della posta elettronica dei clienti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b2fd4 elementor-widget elementor-widget-text-editor\" data-id=\"40b2fd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Elimina le risposte manuali ripetitive in modo che il tuo team possa concentrarsi su attivit\u00e0 pi\u00f9 produttive. Il software di gestione delle risposte e-mail di OneDesk automatizza le risposte in base a categorie e specifiche.<\/p>\n<p>OneDesk genera tutte le e-mail automatizzate attraverso la sua funzionalit\u00e0 di automazione del flusso di lavoro configurabile. L&#8217;automazione del flusso di lavoro consente di creare e-mail di sistema automatizzate per notificare ai clienti eventuali aggiornamenti o promemoria.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1271bba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1271bba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9d58bc2\" data-id=\"9d58bc2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35c199c elementor-widget elementor-widget-heading\" data-id=\"35c199c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software di gestione delle risposte e-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914e0aa elementor-widget elementor-widget-text-editor\" data-id=\"914e0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Personalizza la messaggistica e-mail creando nuovi modelli di e-mail nelle impostazioni e-mail di OneDesk. Personalizza tutte le tue e-mail includendo il logo e i colori della tua azienda. L&#8217;email branding ti consente di distinguerti come organizzazione, aumentando il valore del tuo marchio per i tuoi clienti.<\/p>\n<p>Umanizza la tua comunicazione: aggiungi la tua firma e-mail, carica una foto di un agente dell&#8217;assistenza come avatar BOT. Con le applicazioni dei clienti di OneDesk, puoi chattare in tempo reale con i tuoi clienti. Le chat dal vivo forniscono una risposta immediata alle domande o richieste dei tuoi clienti. Chattando faccia a faccia con i clienti, gli utenti possono scoprire i punti deboli dei clienti pi\u00f9 velocemente e, di conseguenza, compiere rapidi passi verso la risoluzione.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4277ed0\" data-id=\"4277ed0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-143b5c7 elementor-widget elementor-widget-image\" data-id=\"143b5c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"477\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/flexible-helpdesk.png\" class=\"attachment-large size-large wp-image-127974\" alt=\"software di gestione dell&apos;help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/flexible-helpdesk.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/flexible-helpdesk-300x298.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/flexible-helpdesk-150x150.png 150w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-147dcb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"147dcb6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b368265\" data-id=\"b368265\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-201bfce elementor-widget elementor-widget-image\" data-id=\"201bfce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"883\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-1024x883.png\" class=\"attachment-large size-large wp-image-82079\" alt=\"Collaborazione alle attivit\u00e0\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-1024x883.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-300x259.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-768x662.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-348x300.png 348w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-1044x900.png 1044w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-255x220.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-93x80.png 93w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-46x40.png 46w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-480x414.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-500x431.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-750x647.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration-360x310.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Task-Collaboration.png 1053w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b7f7810\" data-id=\"b7f7810\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1456d93 elementor-widget elementor-widget-heading\" data-id=\"1456d93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sistema di supporto e-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e28d03 elementor-widget elementor-widget-text-editor\" data-id=\"4e28d03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Risolvi i ticket tramite la collaborazione in team. Il software di supporto e-mail di OneDesk ti consente di partecipare a discussioni sui ticket, consentendo agli agenti di supporto di risolvere le richieste dei clienti pi\u00f9 rapidamente. L&#8217;applicazione di chat integrata fornisce una sequenza temporale della cronologia dei messaggi allegata a ciascun ticket. I messaggi precedenti offrono un punto di riferimento per gli agenti dell&#8217;assistenza per adottare le misure appropriate per risolvere un problema tecnico in corso. Creare<a href=\"https:\/\/onedesk.com\/hr\/videos\/ugovori-o-razini-usluge-slas-in-onedesk\/\"> Accordi sul livello di servizio<\/a> (SLA) in OneDesk per i tuoi clienti aziendali e monitora le prestazioni degli agenti di supporto.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50fe6c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50fe6c7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5870192\" data-id=\"5870192\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4813721 elementor-widget elementor-widget-heading\" data-id=\"4813721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Altri vantaggi del software di gestione della posta elettronica OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47b835e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47b835e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0961598\" data-id=\"0961598\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9dc8ea elementor-widget elementor-widget-image\" data-id=\"a9dc8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"632\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/02\/NeutralLiveChat.png\" class=\"attachment-large size-large wp-image-163648\" alt=\"applicazione software per chat dal vivo\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/02\/NeutralLiveChat.png 473w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/02\/NeutralLiveChat-225x300.png 225w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc0e786\" data-id=\"cc0e786\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-320df96 elementor-widget elementor-widget-heading\" data-id=\"320df96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software applicativo per chat dal vivo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad8c6b elementor-widget elementor-widget-text-editor\" data-id=\"4ad8c6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Incorpora <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/widget-web\/\">un&#8217;applicazione widget<\/a> rivolta al cliente nel tuo sito web. Il widget cliente consente ai clienti di mettersi in contatto tramite la chat dal vivo. Oltre alla gestione della posta elettronica, OneDesk consente la chat dal vivo per la creazione di ticket. Comunicare con clienti o potenziali clienti per fornire supporto immediato.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c973cb elementor-widget elementor-widget-heading\" data-id=\"0c973cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Applicazione della base di conoscenza<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76dc2f5 elementor-widget elementor-widget-text-editor\" data-id=\"76dc2f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il widget cliente incorporabile pu\u00f2 includere anche <a href=\"https:\/\/onedesk.com\/it\/onedesk-knowledgebase\/\">un&#8217;applicazione di knowledge base<\/a> . Lascia che i clienti si aiutino da soli! Scrivi articoli sulla tua attivit\u00e0 o sulle domande pi\u00f9 frequenti. Puoi ridurre le richieste di supporto fornendo articoli utili e accessibili ai tuoi clienti.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd9108c elementor-widget elementor-widget-heading\" data-id=\"fd9108c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c8 facile iniziare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8ab95d elementor-widget elementor-widget-text-editor\" data-id=\"d8ab95d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il software di gestione della posta elettronica OneDesk fornisce una prova gratuita completa. Provalo tu stesso per 14 giorni. Dai un&#8217;occhiata alla nostra <a href=\"https:\/\/onedesk.com\/it\/iniziare-con-onedesk\/\">guida all&#8217;onboarding<\/a> e inizia a servire i clienti in pochi minuti.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b39cc25 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b39cc25\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c6a058\" data-id=\"7c6a058\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cfff0a0 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"cfff0a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Software per la gestione della posta elettronica dei clienti Cos&#8217;\u00e8 il software di gestione della posta elettronica dei clienti? Un software di gestione della posta elettronica ti consente di gestire, monitorare e rispondere meglio alle e-mail. Se ricevi un volume elevato di e-mail dai clienti o gestisci pi\u00f9 caselle di posta, restare aggiornato e organizzare [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":78195,"parent":78504,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-78237","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Software per la gestione della posta elettronica dei clienti | Caratteristiche | OneDesk<\/title>\n<meta name=\"description\" content=\"Il software di gestione della posta elettronica dei clienti OneDesk consente al tuo team di monitorare, gestire e rispondere alle e-mail dei clienti in modo pi\u00f9 efficiente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Software per la gestione della posta elettronica dei clienti | Caratteristiche | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Il software di gestione della posta elettronica dei clienti OneDesk consente al tuo team di monitorare, gestire e rispondere alle e-mail dei clienti in modo pi\u00f9 efficiente.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-27T17:27:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1700\" \/>\n\t<meta property=\"og:image:height\" content=\"1298\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Software per la gestione della posta elettronica dei clienti | Caratteristiche | OneDesk","description":"Il software di gestione della posta elettronica dei clienti OneDesk consente al tuo team di monitorare, gestire e rispondere alle e-mail dei clienti in modo pi\u00f9 efficiente.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/","og_locale":"it_IT","og_type":"article","og_title":"Software per la gestione della posta elettronica dei clienti | Caratteristiche | OneDesk","og_description":"Il software di gestione della posta elettronica dei clienti OneDesk consente al tuo team di monitorare, gestire e rispondere alle e-mail dei clienti in modo pi\u00f9 efficiente.","og_url":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-09-27T17:27:33+00:00","og_image":[{"width":1700,"height":1298,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/","url":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/","name":"Software per la gestione della posta elettronica dei clienti | Caratteristiche | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png","datePublished":"2021-03-18T17:12:05+00:00","dateModified":"2023-09-27T17:27:33+00:00","description":"Il software di gestione della posta elettronica dei clienti OneDesk consente al tuo team di monitorare, gestire e rispondere alle e-mail dei clienti in modo pi\u00f9 efficiente.","breadcrumb":{"@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png","width":1700,"height":1298,"caption":"gestione-e-mail-cliente"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-per-la-gestione-della-posta-elettronica-del-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Software di helpdesk","item":"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/"},{"@type":"ListItem","position":2,"name":"Software per la gestione della posta elettronica dei clienti"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/it\/#website","url":"https:\/\/onedesk.com\/it\/","name":"OneDesk","description":"Software per la gestione dei progetti e l'helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/it\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":{"full":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png",1700,1298,false],"tp-image-grid":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225.png",700,534,false],"thumbnail":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225-150x150.png",150,150,true],"medium":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225-300x229.png",300,229,true],"medium_large":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225-768x586.png",768,586,true],"large":["https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/158316292434528225-1024x782.png",1024,782,true],"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"March 18, 2021","get_modified_date":"September 27, 2023","author_name":"Mashiat Maswood","author_url":"https:\/\/onedesk.com\/it\/author\/mashiat-maswood\/","author_email":"mashiat.maswood@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Mashiat","author_lastname":"Maswood","user_login":"Mashiat.Maswood","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/631e159ece3441d541456b1aba7af50e4b7dde49f18d29bf51b8101e910fee55?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/631e159ece3441d541456b1aba7af50e4b7dde49f18d29bf51b8101e910fee55?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/631e159ece3441d541456b1aba7af50e4b7dde49f18d29bf51b8101e910fee55?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-klT","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/78237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/comments?post=78237"}],"version-history":[{"count":10,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/78237\/revisions"}],"predecessor-version":[{"id":258929,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/78237\/revisions\/258929"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/pages\/78504"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media\/78195"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/it\/wp-json\/wp\/v2\/media?parent=78237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}