{"id":78803,"date":"2021-03-18T17:53:53","date_gmt":"2021-03-18T17:53:53","guid":{"rendered":"https:\/\/onedesk.com\/industrie\/servizi-it\/"},"modified":"2023-08-08T20:14:10","modified_gmt":"2023-08-08T20:14:10","slug":"servizi-it","status":"publish","type":"page","link":"https:\/\/onedesk.com\/it\/industrie\/servizi-it\/","title":{"rendered":"Servizi IT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"78803\" class=\"elementor elementor-78803 elementor-41712\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-381bfd43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"381bfd43\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f53b8ea\" data-id=\"4f53b8ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b9a93a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b9a93a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1e557f\" data-id=\"c1e557f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03d7968 elementor-widget elementor-widget-heading\" data-id=\"03d7968\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestione dei servizi IT e gestione dei progetti IT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a90022 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a90022\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae81040\" data-id=\"ae81040\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c76d67e elementor-widget elementor-widget-text-editor\" data-id=\"c76d67e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>I reparti IT interni e le aziende IT esterne utilizzano OneDesk come soluzione software all-in-one. Con l&#8217;help desk completo e la gestione dei progetti, OneDesk pu\u00f2 aiutare i team IT a gestire e risolvere i problemi pi\u00f9 velocemente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c47be6 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"8c47be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d2b432 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d2b432\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8739187\" data-id=\"8739187\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-500f5b1 elementor-widget elementor-widget-heading\" data-id=\"500f5b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perch\u00e9 OneDesk per la gestione dei servizi IT?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1fc20c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1fc20c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee86154\" data-id=\"ee86154\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72c3895 elementor-widget elementor-widget-heading\" data-id=\"72c3895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestione dei servizi IT e gestione dei progetti in uno<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-862b46a elementor-widget elementor-widget-text-editor\" data-id=\"862b46a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk offre la combinazione unica di software per service desk IT e gestione dei progetti IT. Il nostro software ti fornisce gli strumenti necessari per acquisire e risolvere i ticket dei servizi IT e gestire i progetti IT in un&#8217;unica app.<\/p>\n<p>Questa perfetta combinazione di gestione dei progetti IT e service desk IT significa che non \u00e8 necessario acquistare, apprendere, integrare e passare da un&#8217;applicazione all&#8217;altra per portare a termine il proprio lavoro.<br \/>Il software di Service Desk e di gestione dei progetti \u00e8 potente se combinato. Ad esempio, puoi sviluppare nuove richieste IT in progetti completi. Organizza i ticket all&#8217;interno dei progetti in cui verranno risolti. Collega i ticket alle attivit\u00e0 o crea sottoattivit\u00e0 per i tuoi ticket. Oppure, organizza insieme i ticket di assistenza e i progetti di un cliente per fornire report e fatture combinati.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-33ab838\" data-id=\"33ab838\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d38e65b elementor-widget elementor-widget-video\" data-id=\"d38e65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/Xy94OzZ8mxc&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-390dcc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"390dcc5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-78fe3d3\" data-id=\"78fe3d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0171c77 elementor-widget elementor-widget-image\" data-id=\"0171c77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"726\" height=\"556\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban.webp\" class=\"attachment-large size-large wp-image-161866\" alt=\"vista della scheda kanban delle attivit\u00e0\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban.webp 726w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban-300x230.webp 300w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7fe0d3f\" data-id=\"7fe0d3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd9b60b elementor-widget elementor-widget-heading\" data-id=\"cd9b60b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestisci i tuoi progetti di servizi IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df1f2c elementor-widget elementor-widget-text-editor\" data-id=\"2df1f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da una semplice lista di cose da fare a una complessa <a href=\"https:\/\/onedesk.com\/it\/industrie\/integratori-di-sistemi-vars\/\">integrazione di sistema<\/a> , OneDesk viene utilizzato per progetti IT di ogni tipo. Il software di gestione dei progetti di OneDesk per le aziende IT supporta l&#8217;intero ciclo di vita della pianificazione e del monitoraggio del progetto. Le funzionalit\u00e0 includono gerarchie di attivit\u00e0 approfondite, schede Kanban, <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/diagramma-di-gantt\/\">diagrammi di Gantt<\/a> , schede attivit\u00e0, budget, roadmap di progetto, report, gestione del portafoglio e altro ancora.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b878ab2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b878ab2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c474e8b\" data-id=\"c474e8b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bcb887 elementor-widget elementor-widget-heading\" data-id=\"1bcb887\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestione sicura dei servizi IT basata su cloud o on-premise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40bbae9 elementor-widget elementor-widget-text-editor\" data-id=\"40bbae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u00e8 una soluzione ITSM basata sul Web con un elevato livello di sicurezza. Ad esempio, i certificati SSL mantengono le tue conversazioni chat online sicure, cos\u00ec quando i clienti inviano chiavi di attivazione e altre informazioni sensibili, si sentiranno a loro agio. <a href=\"https:\/\/onedesk.com\/features-index\/on-premise-helpdesk-on-premise-project-management\/\">OneDesk<\/a> offre anche una soluzione ITSM in sede per quei team con esigenze di conformit\u00e0 specifiche. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-83b2614\" data-id=\"83b2614\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ed09ba elementor-widget elementor-widget-image\" data-id=\"7ed09ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"602\" height=\"597\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp\" class=\"attachment-large size-large wp-image-161877\" alt=\"Monitora la messaggistica e-mail\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp 602w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-300x298.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-150x150.webp 150w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b36f51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b36f51\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f18a42\" data-id=\"3f18a42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edbffa0 elementor-widget elementor-widget-heading\" data-id=\"edbffa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Funzionalit\u00e0 del software ITSM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a82cb elementor-widget elementor-widget-text-editor\" data-id=\"19a82cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk offre una vasta gamma di funzionalit\u00e0 per la gestione dei servizi IT. Continua a leggere per saperne di pi\u00f9 su alcune delle funzionalit\u00e0 della nostra soluzione software.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ec522 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"58ec522\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vedi l'elenco completo delle funzionalit\u00e0 &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c89ffd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c89ffd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23ecf81\" data-id=\"23ecf81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37ba421 elementor-widget elementor-widget-heading\" data-id=\"37ba421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Funzionalit\u00e0 di gestione dei servizi IT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66d2f49 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66d2f49\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9396243\" data-id=\"9396243\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d8e9a9 elementor-tabs-alignment-center elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"0d8e9a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1421\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1421\" aria-expanded=\"false\">Automazione<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1422\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1422\" aria-expanded=\"false\">Omnicanale<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1423\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1423\" aria-expanded=\"false\">Integrazioni<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1424\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1424\" aria-expanded=\"false\">Risposte predefinite<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1425\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1425\" aria-expanded=\"false\">Accordi sul livello di servizio<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1426\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1426\" aria-expanded=\"false\">Segnalazione<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1421\" aria-expanded=\"false\">Automazione<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1421\" tabindex=\"0\" hidden=\"false\"><p>Risparmia tempo con <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/automazioni-del-flusso-di-lavoro\/\">automazioni flessibili<\/a> . Automatizza le risposte, avvisa i compagni di squadra, seleziona e assegna i ticket in arrivo, assegna la priorit\u00e0 ai ticket, modifica gli stati, applica SLA, crea progetti e molto altro. <\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1422\" aria-expanded=\"false\">Omnicanale<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1422\" tabindex=\"0\" hidden=\"hidden\"><p>I clienti possono inviare ticket da pi\u00f9 canali: e-mail, chat dal vivo, moduli web o integrazioni abilitate. Tutte le informazioni sui ticket vengono acquisite e puoi comunicare e risolvere tutti i ticket dalla dashboard di OneDesk. <\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1423\" aria-expanded=\"false\">Integrazioni<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1423\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1423\" tabindex=\"0\" hidden=\"hidden\"><p>OneDesk offre integrazioni integrate, integrazioni Zapier e <a href=\"https:\/\/onedesk.com\/features\/public-api\/\">un&#8217;API pubblica<\/a> per ottimizzare i flussi di lavoro. Crea biglietti da conversazioni Slack, fattura ai clienti in FreshBooks in base a fogli presenze <a href=\"https:\/\/onedesk.com\/it\/software-per-la-gestione-dei-progetti\/software-di-monitoraggio-del-tempo\/\">fatturabili<\/a> OneDesk e molto altro. <\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1424\" aria-expanded=\"false\">Risposte predefinite<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1424\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1424\" tabindex=\"0\" hidden=\"hidden\"><p>Le risposte predefinite o le risposte salvate consentono di ridurre il tempo impiegato per rispondere alle domande pi\u00f9 comuni. Avere tutte le risposte predefinite di cui hai bisogno. Le risposte predefinite possono avere <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/risposte-salvate\/\">propriet\u00e0 dinamiche<\/a> che vengono compilate automaticamente.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1425\" aria-expanded=\"false\">Accordi sul livello di servizio<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1425\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1425\" tabindex=\"0\" hidden=\"hidden\"><p>Utilizza i Service Level Agreement (SLA) per impostare i tempi di risposta e risoluzione per ticket o attivit\u00e0. In OneDesk puoi avere pi\u00f9 politiche SLA con notifiche personalizzate per raggiungere i tuoi obiettivi di servizio. <\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1426\" aria-expanded=\"false\">Segnalazione<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1426\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1426\" tabindex=\"0\" hidden=\"hidden\"><p>I <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/applicazione-di-analisi\/\">grafici e i grafici analitici<\/a> in tempo reale ti consentono di monitorare i tuoi KPI, inclusi il tempo di risposta, i tipi di ticket, il carico di lavoro e altro ancora. I report pianificati consentono inoltre di esportare e analizzare i dati su ticket, attivit\u00e0 e progetti. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05a46ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"05a46ed\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-21c9090\" data-id=\"21c9090\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa8c39f elementor-widget elementor-widget-heading\" data-id=\"aa8c39f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestione degli incidenti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10c019 elementor-widget elementor-widget-text-editor\" data-id=\"b10c019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Con il software ITSM di OneDesk, i clienti o gli utenti finali aumentano i ticket tramite e-mail , portale, chat, moduli, integrazioni o di persona. <\/p>\n<p>Abilita tipi di ticket univoci: problemi, <a href=\"https:\/\/onedesk.com\/features-index\/issue-tracking\/\">incidenti<\/a> , richieste di servizio o qualsiasi altra cosa. Quindi, classifica, assegna la priorit\u00e0 e assegna automaticamente i biglietti in base al tipo o ad altre condizioni flessibili. Crea report o visualizza analisi in tempo reale per aiutare a prevenire incidenti futuri.<\/p>\n<p>Chatta in tempo reale con il tuo team o con i clienti per diagnosticare e risolvere gli incidenti IT. <a href=\"https:\/\/onedesk.com\/nl\/videos\/aan-de-slag-tickets-overzicht\/\">Su ogni ticket<\/a> puoi allegare file, creare descrizioni, collegare conversazioni, visualizzare la cronologia delle attivit\u00e0, il tempo di registrazione e altro ancora.<\/p>\n<p>Abilita pi\u00f9 criteri SLA per garantire che gli incidenti vengano risolti in tempo. Tu e il tuo team potete essere informati prima o in caso di violazione di uno SLA.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-004638b\" data-id=\"004638b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-293ec23 elementor-widget elementor-widget-image\" data-id=\"293ec23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"568\" height=\"766\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Ticket-Types.webp\" class=\"attachment-medium_large size-medium_large wp-image-233128\" alt=\"sistema di biglietteria flessibile\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Ticket-Types.webp 568w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Ticket-Types-222x300.webp 222w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d219c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d219c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3bf854a\" data-id=\"3bf854a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-024accc elementor-widget elementor-widget-image\" data-id=\"024accc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169466\" alt=\"risposte automatiche dell&#039;help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3deef8b\" data-id=\"3deef8b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c9fc2d elementor-widget elementor-widget-heading\" data-id=\"3c9fc2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cambio gestione<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1360f elementor-widget elementor-widget-text-editor\" data-id=\"4a1360f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gestisci i biglietti attraverso il loro flusso di lavoro completo. La messaggistica flessibile all&#8217;interno della <a href=\"https:\/\/onedesk.com\/it\/software-di-helpdesk-2\/software-it-biglietteria\/\">gestione dei servizi IT<\/a> di OneDesk consente di tenere simultaneamente conversazioni interne private e discussioni separate con i clienti sullo stesso ticket.<\/p>\n<p>Crea attivit\u00e0 secondarie per i ticket di gestione delle modifiche per creare un processo snello ed efficace. Le attivit\u00e0 <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/sottocompiti\/\">secondarie<\/a> sono attivit\u00e0 complete a cui \u00e8 possibile assegnare priorit\u00e0, assegnare e spostare. Tuttavia, rimangono strettamente collegati ai tuoi biglietti. <\/p>\n<p>Semplifica i processi e modella il tuo flusso di lavoro con tipi di elementi configurabili, automazioni, stati del ciclo di vita, notifiche, modelli di email e altro ancora. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cbe834b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cbe834b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0b2ccfe\" data-id=\"0b2ccfe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0c899a elementor-widget elementor-widget-heading\" data-id=\"c0c899a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestione di progetti di servizi informatici<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58ff66 elementor-widget elementor-widget-text-editor\" data-id=\"b58ff66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pianifica i tuoi progetti, attivit\u00e0, costi e pianificazione all&#8217;interno di OneDesk. Integra i tuoi progetti con le tue richieste o tienili separati. Funzionalit\u00e0 solide di gestione dei progetti come <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/kanban-board\/\">bacheche Kanban<\/a> , diagrammi di Gantt, calendari, punteggio delle attivit\u00e0, relazioni collegate e dipendenze delle attivit\u00e0 ti aiutano ad andare al di l\u00e0 dei progetti di servizi IT. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-09be237\" data-id=\"09be237\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbae40d elementor-widget elementor-widget-image\" data-id=\"bbae40d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Calendar-Month-1024x487.webp\" class=\"attachment-large size-large wp-image-235482\" alt=\"vista mensile del calendario\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Calendar-Month-1024x487.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Calendar-Month-300x143.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Calendar-Month-768x365.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Calendar-Month.webp 1090w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44750c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44750c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52257e1\" data-id=\"52257e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30092f0 elementor-widget elementor-widget-image\" data-id=\"30092f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-large size-large wp-image-231919\" alt=\"collaborazione tra team e clienti\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3337799\" data-id=\"3337799\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bfe721 elementor-widget elementor-widget-heading\" data-id=\"3bfe721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Collabora con il tuo team di gestione dei servizi IT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8bc64 elementor-widget elementor-widget-text-editor\" data-id=\"6b8bc64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In OneDesk puoi condividere progetti con l&#8217;intero team, con membri specifici o mantenerli privati. Tutti vedono ci\u00f2 che li riguarda e questo, a sua volta, aumenter\u00e0 l&#8217;efficienza. Gli strumenti di collaborazione IT integrati ti consentono di collaborare in tempo reale con i colleghi insieme a conversazioni fluide con i clienti. Puoi anche avere conversazioni private esclusivamente con il tuo team. Tutte le conversazioni possono essere collegate a un ticket o attivit\u00e0, consentendo al tuo team di lavorare nel contesto.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9065bdd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9065bdd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aaabf52\" data-id=\"aaabf52\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b5de33 elementor-widget elementor-widget-heading\" data-id=\"5b5de33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ITSM mobile<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0aa62e elementor-widget elementor-widget-text-editor\" data-id=\"e0aa62e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Porta con te il tuo OneDesk ITSM! La nostra app mobile si collega al tuo account OneDesk in modo da poter:<\/p>\n<ul>\n<li>Accedi, crea e rispondi ai ticket dell&#8217;help desk.<\/li>\n<li>Ricevi notifiche per nuovi incarichi.<\/li>\n<li>Comunica con il tuo team o con i clienti<\/li>\n<li>Registro di lavoro con timer e schede attivit\u00e0.<\/li>\n<li>Crea nuove attivit\u00e0 e inviale ai tuoi progetti.<\/li>\n<li>Aggiorna lo stato o l&#8217;avanzamento di ticket o attivit\u00e0<\/li>\n<li>Allega file o aggiungi dettagli a ticket o attivit\u00e0<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c643ab\" data-id=\"6c643ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64355e1 elementor-widget elementor-widget-image\" data-id=\"64355e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"909\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/mobile_task_management.webp\" class=\"attachment-large size-large wp-image-234126\" alt=\"visualizzazione dei dettagli delle attivit\u00e0 mobili\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/mobile_task_management.webp 730w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/mobile_task_management-241x300.webp 241w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-190679d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"190679d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6c1e2c\" data-id=\"d6c1e2c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c36bcc5 elementor-widget elementor-widget-heading\" data-id=\"c36bcc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fornisci servizi IT ai tuoi clienti o utenti finali<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49fe45b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49fe45b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6173381\" data-id=\"6173381\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab216ea elementor-widget elementor-widget-image\" data-id=\"ab216ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"590\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.png\" class=\"attachment-large size-large wp-image-233340\" alt=\"applicazione di chat dal vivo\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo.png 498w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Live_Chat_Convo-253x300.png 253w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ccaa23c\" data-id=\"ccaa23c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-892eb42 elementor-widget elementor-widget-heading\" data-id=\"892eb42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fornire servizi di supporto IT in tempo reale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1b3e36 elementor-widget elementor-widget-text-editor\" data-id=\"e1b3e36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk \u00e8 un software IT completo e include molteplici strumenti self-service per i tuoi clienti. L&#8217;applicazione di chat dal vivo consente ai clienti di contattare il tuo team in tempo reale. I biglietti possono essere creati anche dalla chat dal vivo. Quando viene creato un ticket da una chat, la cronologia delle conversazioni viene salvata. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-db5fe9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"db5fe9b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-02617f3\" data-id=\"02617f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4110a2e elementor-widget elementor-widget-heading\" data-id=\"4110a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Portale IT self-service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb278b elementor-widget elementor-widget-text-editor\" data-id=\"7cb278b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk include un <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/portale-clienti\/\">portale di ticket IT<\/a> basato sul Web progettato appositamente per i tuoi clienti o utenti finali. I clienti possono accedere al tuo portale, consentendo loro di visualizzare lo stato dei ticket, segnalare problemi, fornire suggerimenti e ricevere risposte. \u00c8 importante che i team IT tengano il passo con la soddisfazione dei clienti e il portale dei ticket IT ti dar\u00e0 la possibilit\u00e0 di soddisfare adeguatamente le richieste dei clienti. Il portale Web \u00e8 completamente personalizzabile: puoi modificare l&#8217;aspetto, le funzionalit\u00e0, il comportamento e le autorizzazioni dei clienti.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-474c52f\" data-id=\"474c52f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85b6cba elementor-widget elementor-widget-image\" data-id=\"85b6cba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"312\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp\" class=\"attachment-large size-large wp-image-233831\" alt=\"app portale help desk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal-300x195.webp 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57f9fe2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57f9fe2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e9fc7b\" data-id=\"4e9fc7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fcf687 elementor-widget elementor-widget-image\" data-id=\"3fcf687\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"582\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp\" class=\"attachment-large size-large wp-image-232758\" alt=\"Base di conoscenza dei servizi IT\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp 471w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase-243x300.webp 243w\" sizes=\"(max-width: 471px) 100vw, 471px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c45e9f2\" data-id=\"c45e9f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dce30ce elementor-widget elementor-widget-heading\" data-id=\"dce30ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Risparmia tempo con la knowledge base self-service <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb209f7 elementor-widget elementor-widget-text-editor\" data-id=\"eb209f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rispondi sempre alle stesse domande su quali porte utilizzare o su problemi relativi all&#8217;account? Consenti ai clienti di trovare rapidamente le risposte pubblicando le domande frequenti nella <a href=\"https:\/\/onedesk.com\/it\/indice-delle-caratteristiche\/base-di-conoscenza\/\">knowledge base<\/a> . Aumenta la soddisfazione del cliente riducendo il carico di lavoro del tuo team di supporto. I tuoi team IT possono creare questi articoli sulla base delle domande pi\u00f9 frequenti che ricevono per soddisfare rapidamente le esigenze dei tuoi clienti.<\/p>\n<p>Puoi anche avere pi\u00f9 di una knowledge base, consentendoti di creare una knowledge base interna per il tuo team IT. La base di conoscenza interna \u00e8 un&#8217;unica fonte di verit\u00e0 per procedure e servizi. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff5cb09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff5cb09\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce0e2cc\" data-id=\"ce0e2cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74cca3d elementor-widget elementor-widget-heading\" data-id=\"74cca3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">Rendi operativi i tuoi progetti e la gestione dei servizi IT<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d64e38e elementor-widget elementor-widget-text-editor\" data-id=\"d64e38e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Inizia una prova di 14 giorni completamente gratuita e prova tu stesso OneDesk. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc5876 elementor-align-center elementor-widget elementor-widget-global elementor-global-240227 elementor-global-131872 elementor-widget-button\" data-id=\"9bc5876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/it\/iscriviti-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Iscriviti gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02083a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02083a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc03323\" data-id=\"cc03323\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97b22a9 elementor-widget elementor-widget-heading\" data-id=\"97b22a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guarda: utilizzo del software OneDesk per servizi IT e dipartimenti IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea299f3 elementor-tabs-view-vertical elementor-tabs-alignment-center elementor-widget elementor-widget-tabs\" data-id=\"ea299f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2451\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2451\" aria-expanded=\"false\">OneDesk per i servizi IT in outsourcing&gt;<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2452\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2452\" aria-expanded=\"false\">OneDesk per i reparti IT aziendali&gt;<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2451\" aria-expanded=\"false\">OneDesk per i servizi IT in outsourcing&gt;<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2451\" tabindex=\"0\" hidden=\"false\"><p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/9goxOtXJtlc\" width=\"560\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2452\" aria-expanded=\"false\">OneDesk per i reparti IT aziendali&gt;<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2452\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2452\" tabindex=\"0\" hidden=\"hidden\"><p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/nAKKUC6YGc8\" width=\"560\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-881954a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"881954a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ef9f36\" data-id=\"8ef9f36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aca2ef4 elementor-widget elementor-widget-heading\" data-id=\"aca2ef4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scopri come altre societ\u00e0 di servizi IT utilizzano OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa1f24 uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"7fa1f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;card_slides_to_show&quot;:3,&quot;card_slides_to_show_tablet&quot;:2,&quot;card_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.card\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"78803\" data-skin=\"card\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"2\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   4.-applicazioni-industriali \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/it\/an-it-non-profit-passa-da-spiceworks-a-onedesk\/\" target=\"_self\">\n\t\t\t\tUn&#8217;organizzazione no-profit IT passa da Spiceworks a OneDesk\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tCi sono molte soluzioni software di help desk disponibili oggi sul mercato. La maggior parte di queste applicazioni fornisce le funzionalit\u00e0 di base dell&#8217;help desk, ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/it\/an-it-non-profit-passa-da-spiceworks-a-onedesk\/\" target=\"_self\" aria-labelledby=\"uael-post-242870\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-242870>Leggi di pi\u00f9 \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   4.-applicazioni-industriali 6.-laboratorio-helpdesk 7.-laboratorio-di-project-management \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/it\/come-unazienda-di-outsourcing-utilizza-onedesk-per-gestire-il-proprio-lavoro\/\" target=\"_self\">\n\t\t\t\tIn che modo un&#8217;azienda di outsourcing IT utilizza OneDesk per gestire il proprio lavoro\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tPer le aziende emergenti che non dispongono di tutte le risorse per assumere il proprio team IT interno, ha senso affidare all&#8217;esterno la gestione IT. ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/it\/come-unazienda-di-outsourcing-utilizza-onedesk-per-gestire-il-proprio-lavoro\/\" target=\"_self\" aria-labelledby=\"uael-post-81779\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-81779>Leggi di pi\u00f9 \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gestione dei servizi IT e gestione dei progetti IT I dipartimenti IT interni e le aziende IT esterne utilizzano OneDesk come soluzione software all-in-one per la gestione dei servizi IT. Con l&#8217;help desk completo e la gestione dei progetti, OneDesk pu\u00f2 aiutare i team IT a gestire e risolvere i problemi pi\u00f9 velocemente. Sign up 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