{"id":166462,"date":"2022-03-07T21:10:55","date_gmt":"2022-03-07T21:10:55","guid":{"rendered":"https:\/\/onedesk.com\/invita-clienti-al-portale\/"},"modified":"2022-03-07T21:11:05","modified_gmt":"2022-03-07T21:11:05","slug":"invita-clienti-al-portale","status":"publish","type":"post","link":"https:\/\/onedesk.com\/it\/invita-clienti-al-portale\/","title":{"rendered":"Invitare i clienti a unirsi al Portale Clienti"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Il Portale Clienti OneDesk offre uno spazio facilmente accessibile ai tuoi clienti per inviare biglietti e visualizzare lo stato dei loro articoli su cui sta lavorando il tuo team. Per iniziare con il Portale Clienti, i clienti devono prima essere creati in OneDesk e invitati a registrarsi sul portale.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-customers-in-onedesk\">Creazione di clienti in OneDesk<\/h2>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Esistono diversi modi per attirare clienti nel tuo account OneDesk. Ad esempio, puoi aggiungere manualmente i clienti con il pulsante &#8220;Aggiungi&#8221; nella parte superiore dello schermo, <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c8c0e063-8f6b-4777-848c-14d244ef813d\" target=\"_blank\" rel=\"noreferrer noopener\">importare clienti<\/a> da un file, importare clienti <a href=\"https:\/\/onedesk.com\/it\/integra-con-onedesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">tramite un&#8217;integrazione<\/a> o fare in modo che i clienti vengano generati <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2c4d8949-cae6-4528-b4f1-672aab8715da\" target=\"_blank\" rel=\"noreferrer noopener\">automaticamente inoltrando automaticamente le email<\/a> inviate alla tua email di supporto a un ticket indirizzo di creazione in OneDesk.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Una volta che i clienti sono stati creati in OneDesk, accedi alle opzioni di invito dei clienti da <strong>pi\u00f9 applicazioni &#8211;<\/strong>&gt; <strong>clienti<\/strong> . Puoi vedere se sono invitati al portale o meno nella visualizzazione predefinita.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1024x487.png\" alt=\"applicazione dei clienti\" class=\"wp-image-165997\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1024x487.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-300x143.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-768x365.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3-1536x731.png 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-3.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-inviting-customers-to-the-portal\">Invitare i Clienti al Portale<\/h2>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Se non \u00e8 stato ancora invitato un cliente che desideri invitare, seleziona il cliente e poi i tre punti nella colonna &#8220;Azioni&#8221; e seleziona &#8220;(Ri)invita cliente&#8221;, <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"485\" height=\"453\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2.png\" alt=\"invita dal menu delle azioni\" class=\"wp-image-165986\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2.png 485w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-2-300x280.png 300w\" sizes=\"(max-width: 485px) 100vw, 485px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Oppure fai doppio clic sul cliente e seleziona \u201cinvia invito\u201d:<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"714\" height=\"361\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1.png\" alt=\"invito dal pannello dei dettagli\" class=\"wp-image-165975\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1.png 714w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-1-300x152.png 300w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Un&#8217;e-mail che invita il cliente ad aderire al portale verr\u00e0 inviata all&#8217;e-mail associata al suo account. <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"857\" height=\"675\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image.png\" alt=\"e-mail di registrazione\" class=\"wp-image-165964\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image.png 857w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-300x236.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/image-768x605.png 768w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/figure>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Il cliente dovr\u00e0 quindi completare la registrazione da parte sua e potr\u00e0 quindi accedere al portale effettuando l&#8217;accesso con queste credenziali sul widget o dall&#8217;URL di accesso del portale (se \u00e8 specificato un login come richiesto nelle impostazioni del portale). <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Il Portale Clienti OneDesk offre uno spazio facilmente accessibile ai tuoi clienti per inviare biglietti e visualizzare lo stato dei loro articoli su cui sta lavorando il tuo team. Per iniziare con il Portale Clienti, i clienti devono prima essere creati in OneDesk e invitati a registrarsi sul portale. Creazione di clienti in OneDesk Esistono [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9523],"tags":[],"class_list":["post-166462","post","type-post","status-publish","format-standard","hentry","category-1-come-utilizzare-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Invita i clienti al Portale clienti in OneDesk | Software One Desk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e8 helpdesk e gestione dei progetti in uno. 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