{"id":242982,"date":"2022-11-07T15:43:26","date_gmt":"2022-11-07T15:43:26","guid":{"rendered":"https:\/\/onedesk.com\/supporto-multilingue\/"},"modified":"2022-11-07T15:43:26","modified_gmt":"2022-11-07T15:43:26","slug":"supporto-multilingue","status":"publish","type":"post","link":"https:\/\/onedesk.com\/it\/supporto-multilingue\/","title":{"rendered":"Supporto multilingue"},"content":{"rendered":"\n

OneDesk attualmente supporta fino a 14 lingue (\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438, Dansk, Deutsch, English, Espa\u00f1ol, Fran\u00e7ais, Hrvatski, Italiano, Netherlands, Norsk Bokm\u00e5l, Portugu\u00eas, \u0440\u0443\u0441\u0441\u043a\u0438\u0439, Svenska,\u4e2d\u6587<\/span>) con la possibilit\u00e0 di selezionare la lingua preferita separatamente a livello aziendale , livello utente (agente) o livello cliente.<\/p>\n\n

Quando si sceglie una nuova lingua, la modifica si verifica nell’interfaccia di OneDesk ma non negli input personalizzabili creati dall’utente. Eventuali voci modificabili (ad es. nomi di attivit\u00e0, nomi di filtri, ecc.) rimarranno nella lingua<\/a> in cui sono state immesse e potranno essere modificate manualmente.<\/p>\n\n

Nota:<\/strong> le traduzioni vengono create tramite traduzione automatica. Occasionalmente possono verificarsi sostituzioni di parole errate. Incoraggiamo il feedback dei nostri clienti su eventuali errori.<\/p>\n\n

Cambia la lingua aziendale di base<\/h2>\n\n

Puoi cambiare la lingua dell’interfaccia per tutti gli utenti (agenti)<\/a> della tua organizzazione.<\/p>\n\n

Per cambiare la lingua di base, vai su: Amministrazione<\/b> -> Preferenze dell’azienda<\/b> -> Localizzazione<\/b><\/p>\n\n

\"\"<\/figure>\n\n

Cambia la lingua del singolo utente<\/h2>\n\n

I singoli utenti possono selezionare una lingua preferita. La preferenza della lingua dell’utente sostituir\u00e0 la lingua aziendale di base per quella persona. In altre parole, questa azione cambier\u00e0 la lingua dell’interfaccia per l’utente.<\/p>\n\n

Per impostare la lingua dell’utente: Profilo utente<\/b> -> Cambia lingua<\/b><\/p>\n\n

\"\"<\/figure>\n\n

Cambia la lingua dell’app del cliente<\/h2>\n\n

I clienti possono cambiare la lingua che appare nel portale biglietti\/attivit\u00e0 e nelle app dei clienti facendo clic sul proprio profilo. Le preferenze della lingua di un cliente verranno conservate al momento dell’accesso e sovrascriveranno la lingua di base.<\/p>\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

OneDesk attualmente supporta fino a 14 lingue (\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438, Dansk, Deutsch, English, Espa\u00f1ol, Fran\u00e7ais, Hrvatski, Italiano, Netherlands, Norsk Bokm\u00e5l, Portugu\u00eas, \u0440\u0443\u0441\u0441\u043a\u0438\u0439, Svenska,\u4e2d\u6587) con la possibilit\u00e0 di selezionare la lingua preferita separatamente a livello aziendale , livello utente (agente) o livello cliente. Quando si sceglie una nuova lingua, la modifica si verifica nell’interfaccia di OneDesk ma non […]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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