{"id":81235,"date":"2021-03-23T13:12:13","date_gmt":"2021-03-23T13:12:13","guid":{"rendered":"https:\/\/onedesk.com\/cambiare-il-nome-e-limmagine-del-bot-in-onedesk\/"},"modified":"2021-03-23T13:12:35","modified_gmt":"2021-03-23T13:12:35","slug":"cambiare-il-nome-e-limmagine-del-bot-in-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/it\/cambiare-il-nome-e-limmagine-del-bot-in-onedesk\/","title":{"rendered":"Modifica del nome e dell&#8217;immagine del tuo bot in OneDesk"},"content":{"rendered":"<p>In OneDesk il &#8220;bot&#8221; rappresenta l&#8217;Automation Engine che pu\u00f2 fare le cose per te e semplificarti la vita. Se hai trascorso un po &#8216;di tempo in OneDesk, hai visto il bot rispondere automaticamente ai clienti che inviano i ticket e rispondere alle conversazioni quando non sei disponibile. Come puoi immaginare, i clienti adorano ci\u00f2 che pu\u00f2 fare il bot.<\/p>\n<h3>Modifica dell&#8217;aspetto del bot<\/h3>\n<p>Per impostazione predefinita, quando crei un nuovo account in OneDesk, il tuo bot si chiama &#8220;[Your Company Name] Bot &#8220;e ha questo aspetto:<br \/>\n<img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png\" alt=\"bot icon\" width=\"78\" height=\"76\"><\/p>\n<p>Dopo aver avviato il bot, abbiamo ricevuto molte richieste per poter cambiare questa icona. Come per le richieste pi\u00f9 diffuse, ci siamo messi al lavoro e abbiamo aggiunto la funzionalit\u00e0. Quindi ora puoi modificare il nome e l&#8217;immagine del bot nel tuo account.<\/p>\n<p>Puoi farlo sotto:<br \/>\nAMMINISTRAZIONE&gt; PREFERENZE AZIENDALI.&gt; IMPOSTAZIONI BOT<\/p>\n<p>Qui puoi sostituire l&#8217;immagine con il tuo logo o un&#8217;immagine di un essere umano e rinominarla.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings.png\" alt=\"bot settings\" width=\"523\" height=\"240\"><\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings2.png\" alt=\"bot avatar and name\" width=\"503\" height=\"190\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Guarda un video che mostra come modificare l&#8217;immagine e il nome del bot<\/h3>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/D2V3uIXxChY?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In OneDesk il &#8220;bot&#8221; rappresenta l&#8217;Automation Engine che pu\u00f2 fare le cose per te e semplificarti la vita. Se hai trascorso un po &#8216;di tempo in OneDesk, hai visto il bot rispondere automaticamente ai clienti che inviano i ticket e rispondere alle conversazioni quando non sei disponibile. Come puoi immaginare, i clienti adorano ci\u00f2 che [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9523],"tags":[],"class_list":["post-81235","post","type-post","status-publish","format-standard","hentry","category-1-come-utilizzare-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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