{"id":100785,"date":"2021-05-20T18:29:08","date_gmt":"2021-05-20T18:29:08","guid":{"rendered":"https:\/\/onedesk.com\/videos\/the-onedesk-customer-portal-how-to-configure-it\/"},"modified":"2021-05-20T18:29:08","modified_gmt":"2021-05-20T18:29:08","slug":"the-onedesk-customer-portal-how-to-configure-it","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/the-onedesk-customer-portal-how-to-configure-it\/","title":{"rendered":"Klantportal aanpassen"},"content":{"rendered":"<h2>Vertaling:<\/h2>\n<p>OneDesk wordt geleverd met een ingebouwd klantenportaal. U kunt dit aan uw klanten verstrekken zodat ze nieuwe tickets kunnen maken, hun tickets kunnen volgen en met u kunnen bespreken. U kunt uw klantenportaal bekijken door op uw naam te klikken, voorbeeld van klant-apps. Hierdoor wordt een nieuw browsertabblad geopend met een voorbeeldwebsite. Hier kunt u de widget zien die in die website is ingesloten. En het tweede tabblad in die widget is de portal. Hier zien uw klanten een lijst met hun tickets. Ze kunnen klikken om details te bekijken en ze kunnen deze met u bespreken. Ze kunnen zelfs nieuwe indienen door op nieuw te klikken.<\/p>\n<p>Veel dingen zijn configureerbaar, zowel in de widget als in het klantenportaal. Hier is hoe het moet. Ga terug naar de hoofdapp, klik op de administratie en klik op klantapps. Hier. U kunt beslissen of u sommige van deze apps uit de widget wilt verwijderen, schakel deze verschillende schakelaars hier gewoon in en uit. U kunt de kleuren wijzigen. U kunt de taal en de tekst wijzigen, en zo kunt u deze op uw website plaatsen. Verderop ziet u pagina&#8217;s die specifiek zijn voor de individuele klant-apps. Op de klantportaalpagina kun je bepalen of de klanten moeten inloggen om hun spullen te zien. In dat geval kun je vervolgens bepalen wat ze kunnen zien, op de items die ze zelf hebben aangevraagd, op de items die ze zelf of door anderen in hun bedrijf hebben aangevraagd, items en projecten die ze volgen. U heeft besloten ze aan projecten toe te voegen. U kunt hen toestaan de items in specifieke projecten of een combinatie daarvan te zien. Verderop zijn er nog enkele andere opties, zoals staat u de klant toe zich te registreren of moet u hem uitnodigen? Kunnen ze items volgen en de status van items zien? En hier kunt u bepalen welke filters op het zijpaneel verschijnen. Als u vragen heeft over het plaatsen van het klantenportaal op uw website of over het configureren ervan, aarzel dan niet om contact met ons op te nemen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vertaling: OneDesk wordt geleverd met een ingebouwd klantenportaal. U kunt dit aan uw klanten verstrekken zodat ze nieuwe tickets kunnen maken, hun tickets kunnen volgen en met u kunnen bespreken. U kunt uw klantenportaal bekijken door op uw naam te klikken, voorbeeld van klant-apps. Hierdoor wordt een nieuw browsertabblad geopend met een voorbeeldwebsite. Hier kunt [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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