{"id":100938,"date":"2021-05-25T19:43:42","date_gmt":"2021-05-25T19:43:42","guid":{"rendered":"https:\/\/onedesk.com\/videos\/aanmaken-tickets-en-taken-in-onedesk\/"},"modified":"2022-06-07T19:42:17","modified_gmt":"2022-06-07T19:42:17","slug":"aanmaken-tickets-en-taken-in-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/aanmaken-tickets-en-taken-in-onedesk\/","title":{"rendered":"03. Tickets en taken aanmaken"},"content":{"rendered":"<p><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-item-creation-configuration\/\">Bijgewerkte video<\/a><\/strong><\/p>\n<h2><strong>Vertaling:<\/strong><\/h2>\n<p>Nieuwe items aanmaken in OneDesk is heel eenvoudig.<\/p>\n<p>Om een nieuw item te maken, klikt u op de pijl naast de knop &#8216;Toevoegen&#8217; en selecteert u wat u wilt maken. Laten we bijvoorbeeld een ticket maken. Wanneer u een ticket aanmaakt, verschijnt er een pop-up en hoeft u alleen het formulier in te vullen. In dat geval maken we gewoon een nieuw ticket aan.<\/p>\n<p>Nu kunt u de rest van het formulier invullen of u kunt gewoon op &#8216;Aanmaken&#8217; klikken. De naam is de enige eigenschap die vereist is. Als je op &#8216;Aanmaken&#8217; klikt, is er een nieuw ticket aan mijn account toegevoegd.<\/p>\n<p>Als u beheerder van uw account bent, kunt u dit formulier ook configureren. Om dat te doen, klikt u op deze link &#8216;Dit formulier configureren&#8217; en kunt u bepalen welke eigenschappen op het formulier verschijnen en of ze verplicht zijn of niet.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bijgewerkte video Vertaling: Nieuwe items aanmaken in OneDesk is heel eenvoudig. Om een nieuw item te maken, klikt u op de pijl naast de knop &#8216;Toevoegen&#8217; en selecteert u wat u wilt maken. Laten we bijvoorbeeld een ticket maken. Wanneer u een ticket aanmaakt, verschijnt er een pop-up en hoeft u alleen het formulier in [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9691],"aiovg_tags":[],"class_list":["post-100938","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-1-aan-de-slag"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - 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