{"id":125611,"date":"2021-08-25T13:08:51","date_gmt":"2021-08-25T13:08:51","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-aan-de-slag-live-chat-support\/"},"modified":"2022-06-07T20:27:04","modified_gmt":"2022-06-07T20:27:04","slug":"onedesk-aan-de-slag-live-chat-support","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/onedesk-aan-de-slag-live-chat-support\/","title":{"rendered":"OneDesk – Aan de slag: Live Chat-ondersteuning"},"content":{"rendered":"

Vertaling:<\/h2>\n

U kunt de livechatondersteuning van OneDesk gebruiken om realtime ondersteuning te bieden aan uw klanten. De chatwidget voeg je eenvoudig toe aan je website. Uw klanten kunnen zelfs afbeeldingen plakken of documenten bij hun berichten voegen. Alle berichten die ze naar u sturen, verschijnen in de ‘messenger’-applicatie in OneDesk, waar u kunt reageren en tickets kunt maken van die gesprekken.<\/p>\n

U kunt veel dingen over uw livechat-messenger aanpassen. Om toegang te krijgen tot enkele van deze aanpassingsopties, navigeert u naar het beheergedeelte.
\nSelecteer onder het pictogram Meer toepassingen linksonder het tandwielpictogram. Klik op Bedrijfsvoorkeuren, waar u de botavatar en naam kunt wijzigen. Deze bot reageert op uw klanten op basis van triggers die u instelt.<\/p>\n

In de Messenger-toepassing kunt u het uiterlijk van uw livechat-messenger wijzigen, zodat deze past bij de branding van uw organisatie. U kunt ook offline berichten bewerken, online en offline begroetingen aanpassen en meer.<\/p>\n","protected":false},"excerpt":{"rendered":"

Vertaling: U kunt de livechatondersteuning van OneDesk gebruiken om realtime ondersteuning te bieden aan uw klanten. De chatwidget voeg je eenvoudig toe aan je website. Uw klanten kunnen zelfs afbeeldingen plakken of documenten bij hun berichten voegen. Alle berichten die ze naar u sturen, verschijnen in de ‘messenger’-applicatie in OneDesk, waar u kunt reageren en […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9828,9852],"aiovg_tags":[],"class_list":["post-125611","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk","aiovg_categories-08-klanten-apps"],"yoast_head":"\nLive Chat-ondersteuning | Aan de slag | OneDesk HelpDesk-software-app<\/title>\n<meta name=\"description\" content=\"OneDesk biedt ondersteuning voor live chats. 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