{"id":155776,"date":"2021-12-20T18:24:12","date_gmt":"2021-12-20T18:24:12","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-aan-de-slag-klant-apps\/"},"modified":"2024-10-21T14:21:40","modified_gmt":"2024-10-21T14:21:40","slug":"onedesk-aan-de-slag-klant-apps","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/onedesk-aan-de-slag-klant-apps\/","title":{"rendered":"OneDesk &#8211; Aan de slag: Klant-apps"},"content":{"rendered":"<p><strong>Vertaling:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">OneDesk biedt u verschillende klantgerichte applicaties die u op uw website kunt plaatsen. Elke applicatie biedt uw klanten of eindgebruikers verschillende manieren om met u te communiceren of ondersteuning te ontvangen. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hoe u de apps aan uw klanten aanbiedt, is aan u. U kunt de widget op uw website insluiten. De widget herbergt elk van de apps in de tabbladen. U kunt ook rechtstreeks vanaf uw website, e-mailhandtekening en meer naar de afzonderlijke apps linken. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Laten we de basisprincipes van elke applicatie uitleggen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">De Home Page App is een volledig aanpasbare one-stop landingspagina voor uw klanten. U kunt links, tekst en afbeeldingen toevoegen om uw klanten informatie te geven of ze naar uw ondersteuningsopties, website en meer te leiden. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In de Messenger-app kunnen uw klanten een livechat met u starten en u afbeeldingen, bijlagen en links sturen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Op het Ticketportaal kunnen uw klanten inloggen om hun tickets te bekijken, updates te zien en berichten te versturen. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">De webformulieren zijn formulieren die uw klanten of eindgebruikers kunnen invullen om nieuwe tickets of andere verzoeken in te dienen. U kunt uw formulieren configureren met aangepaste velden, velden verplicht maken en meer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">De Knowledge base App is een selfservicehub waar u artikelen en how-to-gidsen kunt publiceren. Artikelen kunnen bijlagen, afbeeldingen of video&#8217;s bevatten. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Binnen uw klant-apps kunt u de AI-bot inschakelen. De AI-bot kan helpen werk te verminderen door vragen te beantwoorden <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Elke applicatie heeft configureerbare rechten, kleuren en logo&#8217;s.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">U kunt meer leren over het instellen en configureren van elke klantapplicatie in onze andere video&#8217;s of artikelen. U kunt ook contact opnemen met het supportteam via livechat of e-mail. Bedankt!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vertaling: OneDesk biedt u verschillende klantgerichte applicaties die u op uw website kunt plaatsen. Elke applicatie biedt uw klanten of eindgebruikers verschillende manieren om met u te communiceren of ondersteuning te ontvangen. Hoe u de apps aan uw klanten aanbiedt, is aan u. U kunt de widget op uw website insluiten. De widget herbergt elk [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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