{"id":155999,"date":"2021-12-20T19:04:54","date_gmt":"2021-12-20T19:04:54","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-aan-de-slag-berichtencentrum\/"},"modified":"2023-06-07T18:41:22","modified_gmt":"2023-06-07T18:41:22","slug":"onedesk-aan-de-slag-berichtencentrum","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/onedesk-aan-de-slag-berichtencentrum\/","title":{"rendered":"OneDesk &#8211; Aan de slag: Berichtencentrum"},"content":{"rendered":"<h2>Vertaling:<\/h2>\n<p>In het Messaging Center van OneDesk kunt u alle e-mails en berichten die naar uw gebruikers en klanten worden verzonden, vinden en beheren.<\/p>\n<p>Om toegang te krijgen tot het berichtencentrum, klikt u eerst op het pictogram Meer toepassingen, selecteert u Beheer en klikt u op E-mails.<\/p>\n<p>Onder Geautomatiseerde berichten vindt u berichten die zijn gepost via automatiseringen die u aanmaakt of instelt. Dit bericht wordt bijvoorbeeld geplaatst om volgers van een ticket op de hoogte te houden van een wijziging in de status ervan. U kunt door het automatiseringsnummer klikken om de automatisering te bewerken die dit bericht plaatst.<\/p>\n<p>Onder Geautomatiseerde e-mails kunt u nieuwe e-mailsjablonen maken of bestaande bekijken, bewerken of verwijderen. U kunt ook de automatiseringen bekijken of uitschakelen die gebruikmaken van de bestaande e-mailsjablonen.<\/p>\n<p>Onder Systeem-e-mails vindt u de meeste huishoudelijke e-mails van OneDesk. Bijvoorbeeld de e-mail die wordt verzonden wanneer een nieuwe klant wordt aangemaakt. Deze e-mails worden NIET beheerd door workflowautomatiseringen en kunnen worden bewerkt, ingeschakeld of uitgeschakeld via de e-mailinstellingen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vertaling: In het Messaging Center van OneDesk kunt u alle e-mails en berichten die naar uw gebruikers en klanten worden verzonden, vinden en beheren. Om toegang te krijgen tot het berichtencentrum, klikt u eerst op het pictogram Meer toepassingen, selecteert u Beheer en klikt u op E-mails. Onder Geautomatiseerde berichten vindt u berichten die zijn [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10062],"aiovg_tags":[],"class_list":["post-155999","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-05-e-mailbeheer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Berichtencentrum | Aan de slag | OneDesk Helpdesk &amp; PM-software<\/title>\n<meta name=\"description\" content=\"In het Messaging Center van OneDesk kunt u alle e-mails en berichten die naar uw gebruikers en klanten worden verzonden, vinden en beheren. 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