{"id":156102,"date":"2021-12-20T19:52:43","date_gmt":"2021-12-20T19:52:43","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-for-engineering-firms-2\/"},"modified":"2021-12-20T19:52:43","modified_gmt":"2021-12-20T19:52:43","slug":"onedesk-for-engineering-firms-2","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/nl\/videos\/onedesk-for-engineering-firms-2\/","title":{"rendered":"OneDesk voor ingenieursbureaus"},"content":{"rendered":"<h2>Vertaling:<\/h2>\n<p>OneDesk-software helpt ingenieursbureaus om klantprojecten, tickets en problemen op \u00e9\u00e9n plek te beheren.<\/p>\n<p>Als het gaat om het beheren van technische projecten voor klanten, kunt u bij OneDesk terecht. Uitgebreide tools voor projectplanning en tracking omvatten diepe taakhi\u00ebrarchie\u00ebn, Gantt-diagrammen, roadmaps en dashboards. Organiseer projecten in portfolio&#8217;s die klanten, diensten of afdelingen vertegenwoordigen. U kunt ook filteren en groeperen om uw eigen aangepaste weergaven te maken. OneDesk kan problemen, tickets of wijzigingsverzoeken van verschillende kanalen vastleggen, waaronder e-mail, ticketportalen of aangepaste webformulieren.<\/p>\n<p>U kunt OneDesk binnen enkele minuten met uw e-mail verbinden. OneDesk bespaart u tijd door uw dagelijkse workflow te automatiseren, statussen, meldingen, automatische antwoorden, toewijzingsregels, SLA&#8217;s en nog veel meer aan te passen en te automatiseren. Gebruik OneDesk om rechtstreeks met klanten te communiceren of priv\u00e9 met uw team te overleggen. OneDesk heeft een krachtig realtime berichtensysteem ingebouwd. Of het nu gaat om het bijwerken van een taak, het beantwoorden van een ticket of het beantwoorden van een klant vanuit de mobiele app, berichten worden in realtime verzonden. OneDesk e-mailt degenen die offline zijn en antwoorden per e-mail worden naadloos aan het gesprek toegevoegd.<\/p>\n<p>Bied aanvullende klantgerichte services en verbeter de klantenondersteuning met OneDesk-apps voor ticketportals, ticketforums, kennisbank of livechat. Houd uw tijd bij per project, klant of technicus, met behulp van de urenstaten en timers in OneDesk. Als u offsite bent, kunt u de mobiele app van OneDesk gebruiken om taken bij te werken, tickets te beantwoorden en de tijd bij te houden. Ontwerp en plan rapporten die per e-mail naar klanten of leidinggevenden moeten worden gemaild. Koppel met Excel en boekhoudsoftware om facturering eenvoudig te maken.<\/p>\n<p>We denken dat u zult genieten van het gebruiksgemak en de aanpasbare kracht van OneDesk. Probeer het stressvrij uit door u aan te melden bij onedesk.com. Als je besluit om pro te worden, zul je merken dat we eerlijke prijzen hebben zonder verborgen kosten of add-ons. Alle abonnementen bevatten alle functies. Als je vragen hebt, aarzel dan niet om een demo met ons te boeken of te chatten met ons team. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vertaling: OneDesk-software helpt ingenieursbureaus om klantprojecten, tickets en problemen op \u00e9\u00e9n plek te beheren. Als het gaat om het beheren van technische projecten voor klanten, kunt u bij OneDesk terecht. Uitgebreide tools voor projectplanning en tracking omvatten diepe taakhi\u00ebrarchie\u00ebn, Gantt-diagrammen, roadmaps en dashboards. Organiseer projecten in portfolio&#8217;s die klanten, diensten of afdelingen vertegenwoordigen. U kunt [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10066],"aiovg_tags":[],"class_list":["post-156102","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-11-hoe-onedesk-uw-bedrijf-kan-helpen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Helpdesk- en projectbeheeroplossing voor ingenieursbureaus<\/title>\n<meta name=\"description\" content=\"OneDesk combineert projectmanagement en helpdesksoftware. 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