{"id":154650,"date":"2021-12-20T15:15:16","date_gmt":"2021-12-20T15:15:16","guid":{"rendered":"https:\/\/onedesk.com\/first-10-minutes-in-onedesk\/"},"modified":"2022-01-18T21:36:11","modified_gmt":"2022-01-18T21:36:11","slug":"first-10-minutes-in-onedesk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/first-10-minutes-in-onedesk\/","title":{"rendered":"Eerste 10 minuten in OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"154650\" class=\"elementor elementor-154650 elementor-144069\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5544c0bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5544c0bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ecdda03\" data-id=\"3ecdda03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45f7d5be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45f7d5be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2fa93bf\" data-id=\"2fa93bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6356b97 elementor-widget elementor-widget-heading\" data-id=\"6356b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Inhoudsopgave<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2398d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4a2398d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4a2398d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157375\"><a href=\"https:\/\/onedesk.com\/nl\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\">Eerste 10 minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157376\"><a href=\"https:\/\/onedesk.com\/nl\/onboarding-je-team\/\" class=\"elementor-item menu-link\">Onboarding van uw team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157377\"><a href=\"https:\/\/onedesk.com\/nl\/abonneren-going-pro\/\" class=\"elementor-item menu-link\">Abonneren &amp; Pro gaan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157419\"><a href=\"https:\/\/onedesk.com\/nl\/live-gaan-naar-klanten\/\" class=\"elementor-item menu-link\">Live gaan naar klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157420\"><a href=\"https:\/\/onedesk.com\/nl\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\">Routering en workflows voor tickets<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157421\"><a href=\"https:\/\/onedesk.com\/nl\/project-management-taak-workflows\/\" class=\"elementor-item menu-link\">Projectbeheer en taakworkflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157422\"><a href=\"https:\/\/onedesk.com\/nl\/communiceren-met-klanten\/\" class=\"elementor-item menu-link\">Communiceren met klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157423\"><a href=\"https:\/\/onedesk.com\/nl\/volgwerk\/\" class=\"elementor-item menu-link\">Werk volgen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4a2398d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157375\"><a href=\"https:\/\/onedesk.com\/nl\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Eerste 10 minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157376\"><a href=\"https:\/\/onedesk.com\/nl\/onboarding-je-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding van uw team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157377\"><a href=\"https:\/\/onedesk.com\/nl\/abonneren-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonneren &amp; Pro gaan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157419\"><a href=\"https:\/\/onedesk.com\/nl\/live-gaan-naar-klanten\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Live gaan naar klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157420\"><a href=\"https:\/\/onedesk.com\/nl\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Routering en workflows voor tickets<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157421\"><a href=\"https:\/\/onedesk.com\/nl\/project-management-taak-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projectbeheer en taakworkflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157422\"><a href=\"https:\/\/onedesk.com\/nl\/communiceren-met-klanten\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Communiceren met klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157423\"><a href=\"https:\/\/onedesk.com\/nl\/volgwerk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Werk volgen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34dfc5c elementor-widget elementor-widget-heading\" data-id=\"34dfc5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dieper duiken<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f2c60 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"e8f2c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-e8f2c60\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157465\"><a href=\"https:\/\/onedesk.com\/nl\/uw-workflow-aanpassen\/\" class=\"elementor-item menu-link\">Uw workflow aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157466\"><a href=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" class=\"elementor-item menu-link\">De ervaring van uw gebruikers aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157467\"><a href=\"https:\/\/onedesk.com\/nl\/aanpassen-uw-klanten-ervaring\/\" class=\"elementor-item menu-link\">De ervaring van uw klanten aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157468\"><a href=\"https:\/\/onedesk.com\/nl\/gebruikers-beheren\/\" class=\"elementor-item menu-link\">Gebruikers beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157469\"><a href=\"https:\/\/onedesk.com\/nl\/klanten-beheren\/\" class=\"elementor-item menu-link\">Klanten beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157519\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-kennisbank\/\" class=\"elementor-item menu-link\">OneDesk-kennisbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157521\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">OneDesk-klantenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157522\"><a href=\"https:\/\/onedesk.com\/nl\/analyses\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-e8f2c60\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157465\"><a href=\"https:\/\/onedesk.com\/nl\/uw-workflow-aanpassen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Uw workflow aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157466\"><a href=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De ervaring van uw gebruikers aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157467\"><a href=\"https:\/\/onedesk.com\/nl\/aanpassen-uw-klanten-ervaring\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De ervaring van uw klanten aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157468\"><a href=\"https:\/\/onedesk.com\/nl\/gebruikers-beheren\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gebruikers beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157469\"><a href=\"https:\/\/onedesk.com\/nl\/klanten-beheren\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Klanten beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157519\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-kennisbank\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-kennisbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157521\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-klantenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157522\"><a href=\"https:\/\/onedesk.com\/nl\/analyses\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-706d34f9\" data-id=\"706d34f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36a94e98 elementor-widget elementor-widget-html\" data-id=\"36a94e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>De OneDesk-toepassingen<\/h2>\n<br>\n<p>OneDesk heeft een aantal applicaties die u kunt gebruiken. Deze applicaties zijn onderling verbonden en helpen bij het cre\u00ebren van een meer uniforme workflow tussen uw teamleden, klanten en managers.<\/p>\n<br>\n<h3>De webapplicatie<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/02-OneDesk-Application.png\" alt=\"The OneDesk Application\" width=\"600\"><\/center>\n<br>\n<p>De OneDesk-webtoepassing is de hoofdapp die de meeste functies van OneDesk bevat. Deze applicatie is toegankelijk via een gewone webbrowser op uw computer. Alle toepassingen van OneDesk zijn beschikbaar in deze webapp.<\/p>\n<p><strong>Opmerking: OneDesk werkt het beste in de Google Chrome-webbrowser.<\/strong><\/p>\n<br>\n<h3>OneDesk mobiele app<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/03-OneDesk-Mobile-App.png\" alt=\"\" width=\"600\"><\/center>\n<br>\n<p>De mobiele OneDesk-app kan op uw telefoon worden gedownload, zodat u en uw team toegang hebben tot opdrachten, vragen van klanten kunnen beantwoorden, meldingen over nieuwe opdrachten kunnen ontvangen en meer. Deze app is beschikbaar voor zowel <a href=\"https:\/\/apps.apple.com\/us\/app\/onedesk\/id1140275352?ls=1\">IOS<\/a> als <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onedesk.odmobile&amp;hl=en\">Android<\/a> .<\/p>\n<br>\n<h3>Klant-apps<\/h3>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min.png\" alt=\"customer apps cards\" width=\"600\" class=\"alignnone size-full wp-image-118943\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min.png 1310w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-300x131.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1024x448.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-768x336.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-686x300.png 686w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1140x499.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-183x80.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-480x210.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-500x219.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-750x328.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-360x157.png 360w\" sizes=\"(max-width: 1310px) 100vw, 1310px\" \/><\/center>\n<br>\n<p>OneDesk biedt u vier klantgerichte toepassingen om te gebruiken. Met deze toepassingen kunnen uw klanten op verschillende manieren met u communiceren. U kunt sommige of al deze toepassingen in een aanpasbare websitewidget plaatsen, zodat u ze gemakkelijk op uw website kunt plaatsen en contact kunt leggen met uw klanten.<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-dc97b26b-c8ff-41d0-8814-6d655b23cfbb\">Kennis basis<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Live Chat-ondersteuning<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-f13f22a5-2cb6-41c8-a621-b28485dde2d8\">Klantenportaal<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3c532b17-cb6a-4977-9cf1-b12a991e0b50\">Aanvraagformulieren voor ondersteuning<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-7a3840c6-221a-4c0c-a218-aec736fcdc51\">Website-widget<\/a><\/li>\n<\/ul>\n<br>\n<h3>Navigeren door OneDesk<\/h3>\n<br>\n<p>Bekijk een korte video om u te helpen meer te weten te komen over navigeren door OneDesk en wat u moet doen om aan de slag te gaan.<\/p>\n<br> \n<center><iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/KhOXQP8favc\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe><\/center>\n<br>\n<h3>OneDesk-organisatie en -structuur<\/h3>\n<p>OneDesk gebruikt portfolio's, projecten, mappen en items om uw werk te ordenen en te structureren.<\/p>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-82010\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Organization3.svg\" alt=\"portfolio structure\" width=\"618\" height=\"375\"><\/center>\n<br>\n<ol>\n \t<li><strong>ITEMS - Uw tickets en taken<\/strong>\nDit zijn de dingen die u beheert en bijhoudt, zoals <em>taken<\/em> of <em>tickets<\/em> . U kunt desgewenst ook andere typen maken.<\/li>\n \t<li><strong>PROJECTEN - groepen ITEMS<\/strong>\nDeze bevatten collecties van items. Ze vertegenwoordigen zaken als <em>projecten<\/em> en <em>ticketverzamelingen<\/em> , maar u kunt indien nodig ook andere soorten projecten maken. Binnen projecten kunnen uw items in een mappenstructuur worden geplaatst om ze georganiseerd te houden.<\/li>\n \t<li><strong>PORTFOLIO'S - groepen PROJECTEN<\/strong>\nPortfolio's bevatten projecten. Gebruik ze om gerelateerde projecten of releases samen te organiseren. U kunt portfolio's tot op elke diepte nesten, en een project kan in meer dan \u00e9\u00e9n portfolio zitten, zodat u zeer flexibele structuren kunt cre\u00ebren.<\/li>\n<\/ol>\n\n<p>Klik <a href=\"https:\/\/onedesk.com\/nl\/begrip-projecten-portfolios-mappen-items\/\">hier<\/a> voor meer informatie over hoe OneDesk uw werk organiseert.<\/p>\n<br>\n<h3>Wizard Snelle installatie<\/h3>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/qucik-setup-wizard.png\" alt=\"\" width=\"800\" class=\"alignleft size-full wp-image-141383\"><\/center>\n<br>\n<p>OneDesk heeft een <a href=\"https:\/\/onedesk.com\/nl\/quick-setup-wizard-2\/\">snelle installatiewizard<\/a> die u eerst moet doorlopen voordat u verder gaat. Het duurt slechts 5 minuten en is toegankelijk in de buurt van de rechterbovenhoek van de applicatie.<\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/get-started-with-onedesk\/';\"><Previous{{{wpml_tag_126}}}\n{{{wpml_tag_127}}}Next ><\/button><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inhoudsopgave Dieper duiken De OneDesk-toepassingen OneDesk heeft een aantal applicaties die u kunt gebruiken. Deze applicaties zijn onderling verbonden en helpen bij het cre\u00ebren van een meer uniforme workflow tussen uw teamleden, klanten en managers. De webapplicatie De OneDesk-webtoepassing is de hoofdapp die de meeste functies van OneDesk bevat. Deze applicatie is toegankelijk via een [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154650","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Eerste stappen | OneDesk HelpDesk &amp; PM Onboarding Guide<\/title>\n<meta name=\"description\" content=\"OneDesk is helpdesksoftware en projectmanagementsoftware in \u00e9\u00e9n applicatie. 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