{"id":154845,"date":"2021-12-20T15:59:15","date_gmt":"2021-12-20T15:59:15","guid":{"rendered":"https:\/\/onedesk.com\/kenmerken-index\/klantrelatiebeheer\/"},"modified":"2023-08-08T19:08:21","modified_gmt":"2023-08-08T19:08:21","slug":"klantrelatiebeheer","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/kenmerken-index\/klantrelatiebeheer\/","title":{"rendered":"Beheer van klantrelaties"},"content":{"rendered":"\t\t
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Klantrelatiebeheer<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Verbeter uw klantenservice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Organiseer uw klantendossiers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Met OneDesk kunt u klantrecords maken, deze groeperen in hun respectieve klantorganisaties en ze vervolgens onderhouden als collectieven. Ons robuuste beheersysteem voor klantdossiers stelt u in staat door handmatig repetitief werk te verminderen en u in staat te stellen u te concentreren op het verbeteren van uw B2B-klantenservice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Verminder uw handmatige werk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk minimaliseert veel van uw handmatige arbeid. Klantrecords worden automatisch aangemaakt wanneer een nieuw ticket wordt aangevraagd door een nieuwe klant. De organisatie van uw klantdossiers is geautomatiseerd om klantdossiers te groeperen op basis van domeinen voor eenvoudig beheer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Klantcommunicatie EnMass<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Beheer klantcommunicatie op organisatieniveau om uw werktijd te verminderen. Maak gesprekken met een klantorganisatie en al haar leden worden op de hoogte gebracht. Organiseer automatisch inkomende klantverzoeken op basis van hun organisatie om ervoor te zorgen dat ze op de juiste manier worden afgehandeld. Gebruik gefilterde weergaven om alle bestaande tickets door klantorganisaties te beheren en te organiseren.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Verbeter B2B-klantrelaties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Met eenvoudige ticketgroepering kunt u tickets beheren op basis van de organisatie van de aanvrager. U kunt ervoor zorgen dat wanneer een ticket binnenkomt van een specifieke organisatie, deze automatisch wordt toegewezen aan een toegewijde accountmanager. Hierdoor heeft elke klantorganisatie een aanspreekpunt dat hun behoeften begrijpt en een betere opbouw van klantrelaties mogelijk maakt. Gebruik klanttevredenheidsonderzoeken<\/a> om ervoor te zorgen dat uw klanten tevreden zijn met het niveau van ondersteuning dat ze ontvangen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Projecten delen met klantorganisaties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Stimuleer een betere samenwerking met klanten door projecten te delen met een klantorganisatie in plaats van alleen met een individu. Een project delen met een klantorganisatie deelt het met alle personen in die organisatie. Door nieuwe klanten aan die organisatie toe te voegen, krijgen ze automatisch ook toegang tot die projecten zonder dat u daar extra werk voor hoeft te doen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSign up free!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Klantrelatiebeheer Verbeter uw klantenservice. Sign up free! Organiseer uw klantendossiers Met OneDesk kunt u klantrecords maken, deze groeperen in hun respectieve klantorganisaties en ze vervolgens onderhouden als collectieven. Ons robuuste beheersysteem voor klantdossiers stelt u in staat door handmatig repetitief werk te verminderen en u in staat te stellen u te concentreren op het verbeteren […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151671,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154845","page","type-page","status-publish","hentry"],"yoast_head":"\nKlantrelatiebeheer | OneDesk-app voor projectbeheer<\/title>\n<meta name=\"description\" content=\"OneDesk is software voor helpdesk en projectbeheer. 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