{"id":156629,"date":"2021-12-21T14:59:02","date_gmt":"2021-12-21T14:59:02","guid":{"rendered":"https:\/\/onedesk.com\/uw-gebruikerservaring-aanpassen\/"},"modified":"2022-06-28T15:36:00","modified_gmt":"2022-06-28T15:36:00","slug":"uw-gebruikerservaring-aanpassen","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/","title":{"rendered":"De ervaring van uw gebruikers aanpassen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156629\" class=\"elementor elementor-156629 elementor-144078\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76a17575 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76a17575\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d5f7b43\" data-id=\"2d5f7b43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6943a5b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6943a5b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5142dd16\" data-id=\"5142dd16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-325f484e elementor-widget elementor-widget-heading\" data-id=\"325f484e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Inhoudsopgave<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d215d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"d9d215d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-d9d215d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157375\"><a href=\"https:\/\/onedesk.com\/nl\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\">Eerste 10 minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157376\"><a href=\"https:\/\/onedesk.com\/nl\/onboarding-je-team\/\" class=\"elementor-item menu-link\">Onboarding van uw team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157377\"><a href=\"https:\/\/onedesk.com\/nl\/abonneren-going-pro\/\" class=\"elementor-item menu-link\">Abonneren &amp; Pro gaan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157419\"><a href=\"https:\/\/onedesk.com\/nl\/live-gaan-naar-klanten\/\" class=\"elementor-item menu-link\">Live gaan naar klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157420\"><a href=\"https:\/\/onedesk.com\/nl\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\">Routering en workflows voor tickets<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157421\"><a href=\"https:\/\/onedesk.com\/nl\/project-management-taak-workflows\/\" class=\"elementor-item menu-link\">Projectbeheer en taakworkflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157422\"><a href=\"https:\/\/onedesk.com\/nl\/communiceren-met-klanten\/\" class=\"elementor-item menu-link\">Communiceren met klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157423\"><a href=\"https:\/\/onedesk.com\/nl\/volgwerk\/\" class=\"elementor-item menu-link\">Werk volgen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d9d215d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157375\"><a href=\"https:\/\/onedesk.com\/nl\/first-10-minutes-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Eerste 10 minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157376\"><a href=\"https:\/\/onedesk.com\/nl\/onboarding-je-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding van uw team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157377\"><a href=\"https:\/\/onedesk.com\/nl\/abonneren-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonneren &amp; Pro gaan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157419\"><a href=\"https:\/\/onedesk.com\/nl\/live-gaan-naar-klanten\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Live gaan naar klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157420\"><a href=\"https:\/\/onedesk.com\/nl\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Routering en workflows voor tickets<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157421\"><a href=\"https:\/\/onedesk.com\/nl\/project-management-taak-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projectbeheer en taakworkflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157422\"><a href=\"https:\/\/onedesk.com\/nl\/communiceren-met-klanten\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Communiceren met klanten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157423\"><a href=\"https:\/\/onedesk.com\/nl\/volgwerk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Werk volgen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bbd074e elementor-widget elementor-widget-heading\" data-id=\"3bbd074e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dieper duiken<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5e3da elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1b5e3da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1b5e3da\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157465\"><a href=\"https:\/\/onedesk.com\/nl\/uw-workflow-aanpassen\/\" class=\"elementor-item menu-link\">Uw workflow aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157466\"><a href=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" class=\"elementor-item menu-link\">De ervaring van uw gebruikers aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157467\"><a href=\"https:\/\/onedesk.com\/nl\/aanpassen-uw-klanten-ervaring\/\" class=\"elementor-item menu-link\">De ervaring van uw klanten aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157468\"><a href=\"https:\/\/onedesk.com\/nl\/gebruikers-beheren\/\" class=\"elementor-item menu-link\">Gebruikers beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157469\"><a href=\"https:\/\/onedesk.com\/nl\/klanten-beheren\/\" class=\"elementor-item menu-link\">Klanten beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157519\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-kennisbank\/\" class=\"elementor-item menu-link\">OneDesk-kennisbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157521\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">OneDesk-klantenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157522\"><a href=\"https:\/\/onedesk.com\/nl\/analyses\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1b5e3da\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157465\"><a href=\"https:\/\/onedesk.com\/nl\/uw-workflow-aanpassen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Uw workflow aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157466\"><a href=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De ervaring van uw gebruikers aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157467\"><a href=\"https:\/\/onedesk.com\/nl\/aanpassen-uw-klanten-ervaring\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De ervaring van uw klanten aanpassen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157468\"><a href=\"https:\/\/onedesk.com\/nl\/gebruikers-beheren\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gebruikers beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157469\"><a href=\"https:\/\/onedesk.com\/nl\/klanten-beheren\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Klanten beheren<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157519\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-kennisbank\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-kennisbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157521\"><a href=\"https:\/\/onedesk.com\/nl\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-klantenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157522\"><a href=\"https:\/\/onedesk.com\/nl\/analyses\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-292653cc\" data-id=\"292653cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24be702f elementor-widget elementor-widget-html\" data-id=\"24be702f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Integraties<\/h2>\n<br>\n<p>Als u al andere webtoepassingen gebruikt, kunt u waarschijnlijk een manier vinden om uw werk met OneDesk te integreren. OneDesk wordt geleverd met meerdere integratiemogelijkheden. Met OneDesk kunt u gebruik maken van:<\/p>\n<ul>\n\t<li>Eenmalige aanmelding voor gebruikers en klanten<\/li>\n\t<li><a href=\"https:\/\/onedesk.com\/nl\/integreren-met-onedesk\/\">Kant-en-klare integraties met populaire web-apps<\/a><\/li>\n\t<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-9956d826-aa53-442c-af87-193e8e7c4a5e\">Zapier-integraties<\/a><\/li>\n\t<li>Een openbare REST API<\/li>\n\t<li>iCal-integratie<\/li>\n<\/ul>\n<br>\n<h2>Bedrijfsvoorkeuren<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg\" alt=\"Bedrijfsvoorkeuren\" width=\"1000\" height=\"718\" class=\"alignleft size-full wp-image-140176\"><\/center>\n<br>\n<p>Met OneDesk kunt u uw bedrijfsvoorkeuren aanpassen om de OneDesk-toepassing beter aan uw behoeften te laten voldoen. U kunt uw bedrijfsnaam en -logo wijzigen, uw werkschema en werkuren instellen, taal- en lokalisatie-instellingen wijzigen en meer.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0c3cbc61-7f30-4925-bb6b-815a739edd69\">Lees hier meer over deze opties.<\/a><\/p>\n<br>\n<h2>Zichtbaarheid van toepassingen<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Application-Visibility.jpg\" alt=\"Zichtbaarheid van toepassingen\" width=\"1000\" height=\"510\" class=\"alignleft size-full wp-image-140187\"><\/center>\n<br>\n<p>Met OneDesk kunt u beheren tot welke toepassingen uw gebruikers toegang hebben. Schakel eenvoudig applicaties in of uit om uw werkruimte aan te passen en overzichtelijker te maken. U kunt ook op gebruikersniveau toegang tot applicaties verlenen en intrekken.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b3919b4d-30e4-4bc4-91f0-edae88f3dd9c\">Meer informatie over de zichtbaarheid van applicaties.<\/a><\/p>\n<br>\n<h2>Eigenschappen van uw detailpanelen aanpassen<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customizing-Properties-of-Your-Detail-Panels.jpg\" alt=\"Eigenschappen van uw detailpanelen aanpassen\" width=\"1000\" height=\"205\" class=\"alignleft size-full wp-image-140198\"><\/center>\n<br>\n<p>Als beheerder in OneDesk kunt u de eigenschappen aanpassen die worden weergegeven in de detailvensters van uw gebruikers, tickets, taken, urenstaten en meer. Hiermee kunt u specifieke informatie aan uw gebruikers tonen en anderen verbergen.<\/p>\n<br>\n<h2>Aangepaste velden<\/h2>\n<br>\n<center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Custom-Fields.png\" alt=\"Aangepaste velden\" width=\"1628\" height=\"1500\" class=\"alignleft size-full wp-image-140209\"><\/center>\n<br>\n<p>Met OneDesk kunt u aangepaste velden maken die als eigenschappen aan uw tickets, taken, urenstaten, projecten, gebruikers en klanten worden toegevoegd. Door aangepaste velden te gebruiken, kunt u snel belangrijke en\/of kritieke informatie verzamelen, workflowautomatiseringen maken op basis van die eigenschappen en nog veel meer.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ddf368a1-10e0-49f1-8eb5-364bae622750\">Lees hier meer over aangepaste velden.<\/a><\/p>\n<br>\n<h2>SLA's<\/h2>\n<br>\n<center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/SLAs-1.jpg\" alt=\"SLA's\" width=\"1000\" height=\"602\" class=\"alignleft size-full wp-image-140231\"><\/center>\n<br>\n<p>Met OneDesk kunt u SLA's maken, toevoegen, bewerken en automatisch toewijzen aan uw tickets. Met SLA's kunt u het reactievermogen van het klantenserviceteam meten en verbeteren en de klanttevredenheid vergroten.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0285fce8-fb83-4837-aa66-39223270700d\">Lees hier meer over SLA's.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/customizing-your-workflow\/';\"><Previous{{{wpml_tag_90}}}\n{{{wpml_tag_91}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inhoudsopgave Dieper duiken Integraties Als u al andere webtoepassingen gebruikt, kunt u waarschijnlijk een manier vinden om uw werk met OneDesk te integreren. OneDesk wordt geleverd met meerdere integratiemogelijkheden. Met OneDesk kunt u gebruik maken van: Eenmalige aanmelding voor gebruikers en klanten Kant-en-klare integraties met populaire web-apps Zapier-integraties Een openbare REST API iCal-integratie Bedrijfsvoorkeuren Met [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156629","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gebruikerservaring aanpassen | OneDesk HelpDesk &amp; PM Onboarding Guide<\/title>\n<meta name=\"description\" content=\"OneDesk is helpdesk en projectmanagementsoftware in \u00e9\u00e9n applicatie. Leer hoe u de ervaring van uw gebruikers kunt instellen wanneer ze OneDesk gebruiken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gebruikerservaring aanpassen | OneDesk HelpDesk &amp; PM Onboarding Guide\" \/>\n<meta property=\"og:description\" content=\"OneDesk is helpdesk en projectmanagementsoftware in \u00e9\u00e9n applicatie. Leer hoe u de ervaring van uw gebruikers kunt instellen wanneer ze OneDesk gebruiken.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-28T15:36:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gebruikerservaring aanpassen | OneDesk HelpDesk & PM Onboarding Guide","description":"OneDesk is helpdesk en projectmanagementsoftware in \u00e9\u00e9n applicatie. Leer hoe u de ervaring van uw gebruikers kunt instellen wanneer ze OneDesk gebruiken.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/","og_locale":"nl_NL","og_type":"article","og_title":"Gebruikerservaring aanpassen | OneDesk HelpDesk & PM Onboarding Guide","og_description":"OneDesk is helpdesk en projectmanagementsoftware in \u00e9\u00e9n applicatie. Leer hoe u de ervaring van uw gebruikers kunt instellen wanneer ze OneDesk gebruiken.","og_url":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2022-06-28T15:36:00+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/","url":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/","name":"Gebruikerservaring aanpassen | OneDesk HelpDesk & PM Onboarding Guide","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg","datePublished":"2021-12-21T14:59:02+00:00","dateModified":"2022-06-28T15:36:00+00:00","description":"OneDesk is helpdesk en projectmanagementsoftware in \u00e9\u00e9n applicatie. Leer hoe u de ervaring van uw gebruikers kunt instellen wanneer ze OneDesk gebruiken.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/uw-gebruikerservaring-aanpassen\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/nl\/#website","url":"https:\/\/onedesk.com\/nl\/","name":"OneDesk","description":"Projectbeheer en helpdesksoftware","publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/nl\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 21, 2021","get_modified_date":"June 28, 2022","author_name":"Kenneth Lim","author_url":"https:\/\/onedesk.com\/nl\/author\/ken-lim\/","author_email":"ken.lim@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Kenneth","author_lastname":"Lim","user_login":"ken.lim","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-EKh","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/pages\/156629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/comments?post=156629"}],"version-history":[{"count":11,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/pages\/156629\/revisions"}],"predecessor-version":[{"id":234628,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/pages\/156629\/revisions\/234628"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/media?parent=156629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}