{"id":234530,"date":"2022-06-23T13:51:55","date_gmt":"2022-06-23T13:51:55","guid":{"rendered":"https:\/\/onedesk.com\/kenmerken-index\/hoe-links-items-en-gekoppelde-item-relaties-binnen-onedesk\/"},"modified":"2022-06-23T13:51:55","modified_gmt":"2022-06-23T13:51:55","slug":"hoe-links-items-en-gekoppelde-item-relaties-binnen-onedesk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/kenmerken-index\/hoe-links-items-en-gekoppelde-item-relaties-binnen-onedesk\/","title":{"rendered":"Artikelen koppelen en relaties met gekoppelde artikelen"},"content":{"rendered":"\t\t
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<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Items koppelen en relaties met gekoppelde items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/p>

Houd uw doelen bij in OneDesk via acties voor het koppelen van items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSign up free!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"gekoppelde-items-popup\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Gemakkelijk toegang tot gerelateerde items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Wat zijn gekoppelde items?<\/h2>

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Gekoppelde items zijn items binnen OneDesk, zoals tickets, taken of artikelen, die handmatig aan elkaar zijn gekoppeld. Er kunnen verschillende relaties worden gespecificeerd om aan te geven hoe de items zich tot elkaar verhouden.<\/p>

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Waarom items koppelen in OneDesk?<\/h3>

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  • Eenvoudigere organisatie van de fasen van een item<\/li>
  • Stappen van een groter item delegeren om mensen te scheiden<\/li>
  • Maak afzonderlijke gesprekken voor subtaken<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Auto-Triage\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Wat kunnen gekoppelde itemrelaties doen?<\/h2>

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    U kunt gekoppelde itemrelaties gebruiken om in \u00e9\u00e9n oogopslag te zien hoe uw items in OneDesk aan elkaar gerelateerd zijn. Ook helpt het hebben van relaties tussen deze items bij de inspanningen van uw organisatie.<\/p>

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    Hier zijn enkele relaties met gekoppelde items en wat ze betekenen:<\/h3>

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    • Blokkers – Item kan niet worden voltooid totdat een ander is<\/li>
    • Duplicaten \u2013 Item is een kopie van een ander<\/li>
    • Gerelateerd – Items zijn op de een of andere manier gerelateerd<\/li>
    • Voorafgegaan door – Item komt na een ander<\/li>
    • Opgevolgd door – Item komt voor een ander<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Items koppelen en relaties met gekoppelde items Houd uw doelen bij in OneDesk via acties voor het koppelen van items. Sign up free! Gemakkelijk toegang tot gerelateerde items Wat zijn gekoppelde items? Gekoppelde items zijn items binnen OneDesk, zoals tickets, taken of artikelen, die handmatig aan elkaar zijn gekoppeld. Er kunnen verschillende relaties worden gespecificeerd […]<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":151671,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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