{"id":235272,"date":"2022-07-04T20:33:20","date_gmt":"2022-07-04T20:33:20","guid":{"rendered":"https:\/\/onedesk.com\/gedeelde-inbox-in-eendesk\/"},"modified":"2022-07-18T19:50:52","modified_gmt":"2022-07-18T19:50:52","slug":"gedeelde-inbox","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/kenmerken-index\/gedeelde-inbox\/","title":{"rendered":"Gedeeld Postvak IN in OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"235272\" class=\"elementor elementor-235272 elementor-141169\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a06644 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a06644\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a59ee3\" data-id=\"5a59ee3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cc0dad elementor-widget elementor-widget-heading\" data-id=\"7cc0dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gedeelde inbox<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f78a77d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f78a77d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ef077e\" data-id=\"9ef077e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-402c757 elementor-widget elementor-widget-text-editor\" data-id=\"402c757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een gedeelde inbox cre\u00ebert een eenvoudig communicatiekanaal tussen uw organisatie en de klanten en klanten met wie u zaken doet. De gedeelde inbox van OneDesk bereikt deze doelen en voegt flexibele manieren toe om projecten te beheren &#8211; allemaal vanuit \u00e9\u00e9n enkele applicatie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e757fd elementor-widget elementor-widget-image\" data-id=\"2e757fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-145310\" alt=\"gedeelde inbox met onedesk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-768x512.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-300x200.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-1024x683.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-1536x1024.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1.jpg 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee8eb4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee8eb4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-174c6bb\" data-id=\"174c6bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcd081b elementor-widget elementor-widget-image\" data-id=\"dcd081b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"510\" height=\"510\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3.png\" class=\"attachment-large size-large wp-image-117872\" alt=\"gedeelde e-mailinbox\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3.png 510w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-480x480.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-500x500.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-380x380.png 380w\" sizes=\"(max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-151dc05\" data-id=\"151dc05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c71468 elementor-widget elementor-widget-heading\" data-id=\"4c71468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat is een gedeelde inbox?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7061e98 elementor-widget elementor-widget-text-editor\" data-id=\"7061e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEen gedeelde inbox is precies dat: een inbox bedoeld voor meerdere gebruikers. De gedeelde inbox biedt een bovenaanzicht van inkomende klantcommunicatie.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d110330 elementor-widget elementor-widget-heading\" data-id=\"d110330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Waarom wil je een gedeelde inbox?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9a6f3 elementor-widget elementor-widget-text-editor\" data-id=\"bf9a6f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een gedeelde inbox kan helpen bij het stroomlijnen en vereenvoudigen van uw e-mailcommunicatie.&nbsp;&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\">Beheer van al uw klanten en klanten op dezelfde plek<\/li>\n<li aria-level=\"1\">Beheer meerdere inboxen vanaf \u00e9\u00e9n plek.<\/li>\n<li aria-level=\"1\">Laat meerdere medewerkers inkomende communicatie monitoren<\/li>\n<li aria-level=\"1\">Voorkom dat berichten door de kieren glippen<\/li>\n<li aria-level=\"1\">Verminder de rommel met berichten voor individuele gebruikers<\/li>\n<li aria-level=\"1\">Volg, filter, zoek en organiseer eenvoudig alle e-mails.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9559b00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9559b00\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e44f933\" data-id=\"e44f933\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b2ddf9 elementor-widget elementor-widget-heading\" data-id=\"3b2ddf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat doet de gedeelde inbox van OneDesk anders?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7068a5 elementor-widget elementor-widget-text-editor\" data-id=\"f7068a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De gedeelde inbox binnen OneDesk wordt gebruikt in ons omnichannel <a href=\"https:\/\/onedesk.com\/nl\/use-case\/omnichannel\/\">berichtensysteem<\/a> om al uw communicatie gemakkelijk zichtbaar te maken. Daarnaast kunnen automatiseringen worden toegepast op berichten voor gestroomlijnd helpdesk- en projectbeheer binnen OneDesk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c958a4f elementor-widget elementor-widget-heading\" data-id=\"c958a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wat zijn handige functies voor gedeelde inbox die OneDesk biedt?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35696e9 elementor-widget elementor-widget-text-editor\" data-id=\"35696e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li aria-level=\"1\">Geautomatiseerde berichten via <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/workflow-automatiseringen\/\">workflowautomatiseringen<\/a> .<\/li><li aria-level=\"1\"><a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/maak-je-eigen-e-mailsjablonen\/\">E-mailsjablonen<\/a> met variabele eigenschappen. E-mailsjablonen kunnen automatisch worden verzonden op basis van verschillende voorwaarden.<\/li><li aria-level=\"1\">Maak rechtstreeks tickets aan via inkomende berichten en e-mails.<\/li><li aria-level=\"1\">Eenvoudig e-mails categoriseren, ordenen en volgen.<\/li><li aria-level=\"1\">Wijs e-mails toe aan teamgenoten (zelfs automatisch).<\/li><li aria-level=\"1\">Flexibele, deelbare, werkweergaven. Werkweergaven zijn hoe u uw e-mails bekijkt. Weergaven kunnen worden gefilterd, gegroepeerd en opgeslagen voor eenvoudig gebruik.<\/li><li aria-level=\"1\">Stel Service Level Agreements (SLA&#8217;s) in om respons- en oplossingsdoelen voor e-mails in te stellen. Met SLA-inbreukmeldingen kunt u of uw team op de hoogte blijven van het werk.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42bd9d1\" data-id=\"42bd9d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af1d733 elementor-widget elementor-widget-image\" data-id=\"af1d733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"818\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1024x818.png\" class=\"attachment-large size-large wp-image-100940\" alt=\"E-mails\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1024x818.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-300x240.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-768x613.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-376x300.png 376w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1127x900.png 1127w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-255x204.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-100x80.png 100w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-50x40.png 50w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-480x383.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-500x399.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-750x599.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-360x287.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails.png 1410w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00b1c32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00b1c32\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-392fa68\" data-id=\"392fa68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14c7161 elementor-widget elementor-widget-image\" data-id=\"14c7161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"597\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp\" class=\"attachment-large size-large wp-image-161874\" alt=\"E-mailberichten bewaken\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp 602w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-300x298.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-150x150.webp 150w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-321ccbd\" data-id=\"321ccbd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cad3434 elementor-widget elementor-widget-heading\" data-id=\"cad3434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoe werkt de gedeelde inbox?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f28a2bf elementor-widget elementor-widget-text-editor\" data-id=\"f28a2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stuur uw e- <a href=\"https:\/\/onedesk.com\/best-practice-auto-forward-email-to-ticket\/\">mails<\/a> automatisch door vanuit een of meerdere inboxen. E-mails worden automatisch vastgelegd als tickets. Tickets bevatten alle informatie uit de e-mail &#8212; klantgegevens, e-mailtekst, onderwerpregel en eventuele bijlagen. U kunt direct reageren op de e-mail van uw klant zonder OneDesk te verlaten. Beheerders kunnen inkomende en uitgaande e-mails volgen vanuit hun administratieportal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a264a5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a264a5c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9f2c365\" data-id=\"9f2c365\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7ae998 elementor-widget elementor-widget-heading\" data-id=\"a7ae998\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Volg, organiseer en beheer eenvoudig uw gedeelde inbox<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72bc134 elementor-widget elementor-widget-text-editor\" data-id=\"72bc134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De gedeelde inbox van OneDesk biedt veel tools om uw e-mailtickets eenvoudig te beheren. Tickets kunnen prioriteiten hebben, worden toegewezen aan individuen of teams en unieke <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/configureerbare-types\/\">typen<\/a> of statussen hebben. Vanuit je <a href=\"https:\/\/onedesk.com\/nl\/videos\/onedesk-aan-de-slag-creeren-delen-werkweergaven\/\">werkweergave<\/a> kun je details over je tickets zien. Werkweergaven zijn zeer configureerbaar. Filter bijvoorbeeld tickets op basis van wie de e-mail heeft verzonden of uit welke inbox deze kwam, wanneer deze is gemaakt, de status en nog veel meer.&nbsp; Het beste van alles is dat werkweergaven kunnen worden opgeslagen, zodat u eenvoudig kunt schakelen tussen de weergaven die u op dat moment nodig hebt.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a7ec8cb\" data-id=\"a7ec8cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02fc591 elementor-widget elementor-widget-image\" data-id=\"02fc591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"995\" height=\"389\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp\" class=\"attachment-large size-large wp-image-236804\" alt=\"professionele services gedeelde inboxweergave\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp 995w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-300x117.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-768x300.webp 768w\" sizes=\"(max-width: 995px) 100vw, 995px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4dd71b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4dd71b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1faa63\" data-id=\"e1faa63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b282770 elementor-align-center elementor-widget elementor-widget-global elementor-global-131872 elementor-widget-button\" data-id=\"b282770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign up free!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gedeelde inbox Een gedeelde inbox cre\u00ebert een eenvoudig communicatiekanaal tussen uw organisatie en de klanten en klanten met wie u zaken doet. De gedeelde inbox van OneDesk bereikt deze doelen en voegt flexibele manieren toe om projecten te beheren &#8211; allemaal vanuit \u00e9\u00e9n enkele applicatie. Wat is een gedeelde inbox? Een gedeelde inbox is precies [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":151671,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-235272","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gedeeld Postvak IN | Functies | OneDesk-helpdesk &amp; PM<\/title>\n<meta name=\"description\" content=\"OneDesk is software voor helpdesk en projectbeheer. Lees meer over hoe de gedeelde inbox in OneDesk u kan helpen georganiseerd te blijven.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/gedeelde-inbox\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gedeeld Postvak IN | Functies | OneDesk-helpdesk &amp; PM\" \/>\n<meta property=\"og:description\" content=\"OneDesk is software voor helpdesk en projectbeheer. Lees meer over hoe de gedeelde inbox in OneDesk u kan helpen georganiseerd te blijven.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/gedeelde-inbox\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-18T19:50:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-768x512.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gedeeld Postvak IN | Functies | OneDesk-helpdesk & PM","description":"OneDesk is software voor helpdesk en projectbeheer. 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