{"id":276232,"date":"2025-04-03T19:10:21","date_gmt":"2025-04-03T19:10:21","guid":{"rendered":"https:\/\/onedesk.com\/pricing-faq\/"},"modified":"2025-06-04T18:55:46","modified_gmt":"2025-06-04T18:55:46","slug":"prijzen-vaakgestelde-vragen","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/prijzen-vaakgestelde-vragen\/","title":{"rendered":"Veelgestelde vragen over prijzen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"276232\" class=\"elementor elementor-276232 elementor-276198\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1de7e0a e-flex e-con-boxed e-con e-parent\" data-id=\"1de7e0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69a7681 elementor-widget elementor-widget-heading\" data-id=\"69a7681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Veelgestelde vragen over OneDesk-prijzen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d36ecb4 e-con-full e-flex e-con e-parent\" data-id=\"d36ecb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cb85f7d e-con-full e-flex e-con e-child\" data-id=\"cb85f7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee88474 elementor-widget elementor-widget-heading\" data-id=\"ee88474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Algemeen overzicht<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d80d0ba e-con-full e-flex e-con e-child\" data-id=\"d80d0ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fc907a elementor-widget elementor-widget-elementskit-accordion\" data-id=\"0fc907a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e92891c13\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-0fc907a\">\n                        <a href=\"#collapse-64b62266a77e92891c13\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e92891c13\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e92891c13\">\n                            \n                            <span class=\"ekit-accordion-title\">Hoe werken de prijzen voor OneDesk?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e92891c13\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-0fc907a\" data-parent=\"#accordion-6a77e92891c13\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>De prijzen van OneDesk zijn gebaseerd op uw producten, abonnementsniveau en het aantal gebruikerslicenties.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-0fc907a\">\n                        <a href=\"#collapse-b1063bb6a77e92891c13\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1063bb6a77e92891c13\" aria-expanded=\"false\" aria-controls=\"Collapse-b1063bb6a77e92891c13\">\n                            \n                            <span class=\"ekit-accordion-title\">Moet ik een minimumaantal aanschaffen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1063bb6a77e92891c13\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-0fc907a\" data-parent=\"#accordion-6a77e92891c13\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Voor al onze abonnementen hoeft u slechts \u00e9\u00e9n gebruikerslicentie aan te schaffen.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-0fc907a\">\n                        <a href=\"#collapse-44523b26a77e92891c13\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-44523b26a77e92891c13\" aria-expanded=\"false\" aria-controls=\"Collapse-44523b26a77e92891c13\">\n                            \n                            <span class=\"ekit-accordion-title\">Is er een verschil tussen de prijzen voor On-premise en Cloud?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-44523b26a77e92891c13\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-0fc907a\" data-parent=\"#accordion-6a77e92891c13\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>OneDesk On-Premise is een zelfge\u00efnstalleerde, zelfgehoste oplossing die u op uw eigen servers, AWS of MS Azure kunt installeren. De prijzen voor OneDesk On-Premise zijn gelijk aan die voor ons Enterprise-abonnement, maar zijn alleen beschikbaar voor jaarabonnementen of abonnementen met een langere looptijd. Om OneDesk te evalueren, kunt u zich aanmelden voor een gratis proefperiode van 14 dagen voor onze cloudsoftware. Als u na evaluatie van de software on-premise licenties wilt aanschaffen, kunt u <a href=\"https:\/\/onedesk.com\/request-for-invoice-for-onedesk-on-premise\/\">een aanvraag indienen.<\/a> Wij sturen u dan een factuur voor het aantal gebruikers dat u nodig hebt.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-0fc907a\">\n                        <a href=\"#collapse-f97c7036a77e92891c13\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f97c7036a77e92891c13\" aria-expanded=\"false\" aria-controls=\"Collapse-f97c7036a77e92891c13\">\n                            \n                            <span class=\"ekit-accordion-title\">Hoe bepaal ik de prijs die ik moet betalen?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f97c7036a77e92891c13\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-0fc907a\" data-parent=\"#accordion-6a77e92891c13\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Gebruik de hulpmiddelen op onze prijzenpagina om de gewenste producten, het aantal gebruikers, de valuta waarin u wilt betalen en of u jaarlijks of maandelijks wilt betalen, te selecteren. De tool wordt bijgewerkt om u de totale prijs te tonen. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dda6c60 e-con-full e-flex e-con e-parent\" data-id=\"dda6c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cea8666 e-con-full e-flex e-con e-child\" data-id=\"cea8666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f10657c elementor-widget elementor-widget-heading\" data-id=\"f10657c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Producten en abonnementen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa2e212 e-con-full e-flex e-con e-child\" data-id=\"aa2e212\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab3ba6 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"6ab3ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e92894cb5\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-6ab3ba6\">\n                        <a href=\"#collapse-64b62266a77e92894cb5\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e92894cb5\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e92894cb5\">\n                            \n                            <span class=\"ekit-accordion-title\">Hoeveel abonnementen biedt OneDesk aan?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e92894cb5\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-6ab3ba6\" data-parent=\"#accordion-6a77e92894cb5\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>OneDesk biedt <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-cf73c17f-3e50-41c2-a8a6-811adff8390d?customerAccess=\">drie abonnementsniveaus<\/a> (Standaard, Enterprise, HIPAA).  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-6ab3ba6\">\n                        <a href=\"#collapse-b1063bb6a77e92894cb5\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1063bb6a77e92894cb5\" aria-expanded=\"false\" aria-controls=\"Collapse-b1063bb6a77e92894cb5\">\n                            \n                            <span class=\"ekit-accordion-title\">Wat zijn de verschillende OneDesk-producten?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1063bb6a77e92894cb5\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-6ab3ba6\" data-parent=\"#accordion-6a77e92894cb5\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>OneDesk biedt <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-cf73c17f-3e50-41c2-a8a6-811adff8390d?customerAccess=\">vier producten<\/a> (Help Desk, Project Management, Professional Services Automation en Work Management).  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-6ab3ba6\">\n                        <a href=\"#collapse-44523b26a77e92894cb5\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-44523b26a77e92894cb5\" aria-expanded=\"false\" aria-controls=\"Collapse-44523b26a77e92894cb5\">\n                            \n                            <span class=\"ekit-accordion-title\">Voldoet OneDesk aan de HIPAA-normen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-44523b26a77e92894cb5\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-6ab3ba6\" data-parent=\"#accordion-6a77e92894cb5\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ja! OneDesk biedt een HIPAA-abonnement, waarmee u kunt voldoen aan de HIPAA-vereisten. Voor een overzicht van het gebruik van OneDesk op een HIPAA-conforme manier, zie: <a href=\"https:\/\/onedesk.com\/onedesk-for-hipaa-process\/\">HIPAA-proces<\/a> . <\/p>\n<p>HIPAA is een apart abonnementsniveau met vergelijkbare functies als het Enterprise-abonnement. Voor een offerte voor een HIPAA-account kunt u terecht op: <a href=\"https:\/\/onedesk.com\/request-quote-hipaa\/\">Offerteaanvraag voor HIPAA.<\/a> <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-6ab3ba6\">\n                        <a href=\"#collapse-f97c7036a77e92894cb5\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f97c7036a77e92894cb5\" aria-expanded=\"false\" aria-controls=\"Collapse-f97c7036a77e92894cb5\">\n                            \n                            <span class=\"ekit-accordion-title\">Kan ik mijn abonnementsniveau upgraden nadat ik heb betaald?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f97c7036a77e92894cb5\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-6ab3ba6\" data-parent=\"#accordion-6a77e92894cb5\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ja, dat kan. Als u in de toekomst meer gebruikers nodig hebt of een duurder abonnement wilt, kunt u eenvoudig upgraden vanuit de OneDesk-app. Als u op een later tijdstip besluit om \"jaarlijks te gaan\", kunt u dat ook doen. Wanneer u deze wijzigingen aanbrengt, wordt het abonnement altijd naar rato berekend, zodat u geen geld verliest.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-6ab3ba6\">\n                        <a href=\"#collapse-a4616316a77e92894cb5\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a4616316a77e92894cb5\" aria-expanded=\"false\" aria-controls=\"Collapse-a4616316a77e92894cb5\">\n                            \n                            <span class=\"ekit-accordion-title\">Kan ik nog een product toevoegen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a4616316a77e92894cb5\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-6ab3ba6\" data-parent=\"#accordion-6a77e92894cb5\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ja, u kunt extra producten aanschaffen nadat u zich op OneDesk hebt geabonneerd of tijdens uw proefperiode.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b859e8 e-con-full e-flex e-con e-parent\" data-id=\"7b859e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-14f5924 e-con-full e-flex e-con e-child\" data-id=\"14f5924\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c71882 elementor-widget elementor-widget-heading\" data-id=\"7c71882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Licentieverlening<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9a491a e-con-full e-flex e-con e-child\" data-id=\"b9a491a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd8f59 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"0bd8f59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e92897fb8\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-0bd8f59\">\n                        <a href=\"#collapse-64b62266a77e92897fb8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e92897fb8\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e92897fb8\">\n                            \n                            <span class=\"ekit-accordion-title\">Wat wordt beschouwd als een &#039;gebruiker&#039;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e92897fb8\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-0bd8f59\" data-parent=\"#accordion-6a77e92897fb8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Bij OneDesk maken we onderscheid tussen 'gebruiker'- en 'klant'-accounts. U betaalt alleen voor het aantal gebruikers dat u heeft. Een 'gebruiker' is iedereen binnen uw organisatie die rechtstreeks binnen OneDesk werkt (bijvoorbeeld door tickets te beantwoorden, aan taken te werken of projecten aan te maken).  <\/p>\n<p>Een 'klant' is iedereen die geen toegang nodig heeft tot de OneDesk-app. Klanten kunnen personen binnen (ook wel eindgebruikers genoemd) of buiten uw bedrijf zijn. Klanten kunnen via e-mail communiceren en inloggen of communiceren binnen de klantapps (portal, chat, helpcenter, webformulieren).  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-0bd8f59\">\n                        <a href=\"#collapse-b1063bb6a77e92897fb8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1063bb6a77e92897fb8\" aria-expanded=\"false\" aria-controls=\"Collapse-b1063bb6a77e92897fb8\">\n                            \n                            <span class=\"ekit-accordion-title\">Wat betekent &#039;onbeperkt aantal klanten&#039;?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1063bb6a77e92897fb8\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-0bd8f59\" data-parent=\"#accordion-6a77e92897fb8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>In OneDesk zijn er: \u201cgebruikers\u201d die een licentie nodig hebben en \u201cklanten\u201d. Dit zijn de eindgebruikers of cli\u00ebnten waarmee u moet communiceren, maar die geen toegang tot de hoofdapp nodig hebben. Klanten kunnen inloggen op de klant-apps (ticketportaal, kennisbank, etc.) en communiceren via e-mail en chat.<\/p>\n<p>Klanten hebben een onbeperkt aantal abonnementen, dus u kunt er zoveel hebben als u nodig hebt.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a322fc6 e-con-full e-flex e-con e-parent\" data-id=\"a322fc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ba5c5b0 e-con-full e-flex e-con e-child\" data-id=\"ba5c5b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9f66c elementor-widget elementor-widget-heading\" data-id=\"7e9f66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Betalingen en prijzen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ced97a1 e-con-full e-flex e-con e-child\" data-id=\"ced97a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-548471c elementor-widget elementor-widget-elementskit-accordion\" data-id=\"548471c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e9289bc80\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-548471c\">\n                        <a href=\"#collapse-64b62266a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e9289bc80\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">Welke betaalmethoden accepteren jullie?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e9289bc80\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>U kunt betalen door uw gratis proefaccount te upgraden vanuit de app. We accepteren betalingen met creditcard (Visa, MasterCard of AMEX) en via een inkooporder (PO). Wilt u betalen per cheque, bankoverschrijving of andere methoden? Dat kan.   Neem dan contact met ons op via hello@onedesk.com<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-548471c\">\n                        <a href=\"#collapse-b1063bb6a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1063bb6a77e9289bc80\" aria-expanded=\"false\" aria-controls=\"Collapse-b1063bb6a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">Zijn er extra gebruikskosten?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1063bb6a77e9289bc80\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Naast gebruikerslicenties worden er voor Voice en AI ook kosten op basis van gebruik in rekening gebracht. Met deze functies kunt u zelf het aantal credits kiezen dat u wilt kopen.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-548471c\">\n                        <a href=\"#collapse-44523b26a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-44523b26a77e9289bc80\" aria-expanded=\"false\" aria-controls=\"Collapse-44523b26a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">Bieden jullie kortingen voor onderwijs- of liefdadigheidsinstellingen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-44523b26a77e9289bc80\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Absoluut. Ontvang 30% korting op elk maand- of jaarabonnement als u een liefdadigheids- of onderwijsinstelling bent. Neem hieronder contact met ons op via chat of hello@onedesk.com voordat u \"pro\" gaat, dan verrekenen we de korting vooraf met uw account.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-548471c\">\n                        <a href=\"#collapse-f97c7036a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f97c7036a77e9289bc80\" aria-expanded=\"false\" aria-controls=\"Collapse-f97c7036a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">In welke valuta kan ik betalen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f97c7036a77e9289bc80\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>U kunt betalen in verschillende valuta's, waaronder USD, CAD, AUD, GBP en EUR. Om de prijs in uw valuta te zien, selecteert u deze in de keuzelijst op onze prijspagina. De maandelijkse prijs per gebruiker en de totaalprijs worden dienovereenkomstig bijgewerkt.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-548471c\">\n                        <a href=\"#collapse-c013e2f6a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c013e2f6a77e9289bc80\" aria-expanded=\"false\" aria-controls=\"Collapse-c013e2f6a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">Kan ik de valuta waarin ik betaal wijzigen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c013e2f6a77e9289bc80\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nadat je hebt betaald, kun je de valuta van het abonnement niet meer wijzigen. Zorg ervoor dat je de juiste valuta selecteert wanneer je pro wordt. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-548471c\">\n                        <a href=\"#collapse-5097e466a77e9289bc80\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-5097e466a77e9289bc80\" aria-expanded=\"false\" aria-controls=\"Collapse-5097e466a77e9289bc80\">\n                            \n                            <span class=\"ekit-accordion-title\">Zijn er kortingen beschikbaar voor jaarabonnementen?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-5097e466a77e9289bc80\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-548471c\" data-parent=\"#accordion-6a77e9289bc80\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ja. Selecteer 'Maandelijks' of 'Jaarlijks' op onze prijzenpagina om de prijs per gebruiker voor elke periode te vergelijken met het totale bedrag dat u nu betaalt. Als u ervoor kiest om de maandelijkse prijs te betalen, kunt u op elk moment opzeggen. Als u besluit om jaarlijks vooruit te betalen, danken wij u door u ongeveer 2 maanden gratis per jaar te geven. Daarom is de prijs van elk jaarplan 10x het maandelijkse abonnement.    <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a54b07 e-con-full e-flex e-con e-parent\" data-id=\"0a54b07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7af0422 e-con-full e-flex e-con e-child\" data-id=\"7af0422\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11b49ac elementor-widget elementor-widget-heading\" data-id=\"11b49ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steun<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2c0991 e-con-full e-flex e-con e-child\" data-id=\"e2c0991\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d24d91 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"7d24d91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e928a0c4a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-7d24d91\">\n                        <a href=\"#collapse-64b62266a77e928a0c4a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e928a0c4a\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e928a0c4a\">\n                            \n                            <span class=\"ekit-accordion-title\">Welke ondersteuning biedt u?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e928a0c4a\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-7d24d91\" data-parent=\"#accordion-6a77e928a0c4a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We bieden ondersteuning via e-mail, livechat, telefoon en schermdelingssessies. We bieden ook betaalde ondersteuning voor installatie, configuratie of aanvullende trainingssessies.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-7d24d91\">\n                        <a href=\"#collapse-f97c7036a77e928a0c4a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f97c7036a77e928a0c4a\" aria-expanded=\"false\" aria-controls=\"Collapse-f97c7036a77e928a0c4a\">\n                            \n                            <span class=\"ekit-accordion-title\">Biedt u aanvullende diensten aan?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f97c7036a77e928a0c4a\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-7d24d91\" data-parent=\"#accordion-6a77e928a0c4a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We hebben OneDesk zo ontworpen dat het gebruiksvriendelijk is en er geen dure services nodig zijn om het systeem in gebruik te nemen. Heeft u echter hulp nodig, training, onboarding of wilt u gewoon tijd besparen? Dan bieden we een <a href=\"https:\/\/onedesk.com\/nl\/menu-of-services\/\">menu met optionele services<\/a> waaruit u kunt kiezen. <\/p>\n<p>Houd er rekening mee dat deze diensten grotendeels door u zelf kunnen worden uitgevoerd. Ons serviceteam gebruikt hiervoor doorgaans dezelfde tools als die u tot uw beschikking heeft. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28f8c6f e-con-full e-flex e-con e-parent\" data-id=\"28f8c6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-96b9432 e-con-full e-flex e-con e-child\" data-id=\"96b9432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c29db6f elementor-widget elementor-widget-heading\" data-id=\"c29db6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Proces<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c99c63 e-con-full e-flex e-con e-child\" data-id=\"4c99c63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf860c8 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"cf860c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a77e928a5745\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-cf860c8\">\n                        <a href=\"#collapse-64b62266a77e928a5745\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-64b62266a77e928a5745\" aria-expanded=\"true\" aria-controls=\"Collapse-64b62266a77e928a5745\">\n                            \n                            <span class=\"ekit-accordion-title\">Hoe verloopt het proces?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-64b62266a77e928a5745\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-cf860c8\" data-parent=\"#accordion-6a77e928a5745\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Je kunt een proefperiode starten via onze gratis registratiepagina of via de prijspagina. Tijdens de proefperiode van 14 dagen heb je toegang tot de door jou gekozen producten, maar je kunt ook op elk moment producten aan het proefabonnement toevoegen. Je hebt ook toegang tot onze ondersteuning via chat, e-mail of demosessies.    <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-cf860c8\">\n                        <a href=\"#collapse-b1063bb6a77e928a5745\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1063bb6a77e928a5745\" aria-expanded=\"false\" aria-controls=\"Collapse-b1063bb6a77e928a5745\">\n                            \n                            <span class=\"ekit-accordion-title\">Moet ik een creditcard opgeven voor de proefperiode?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1063bb6a77e928a5745\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-cf860c8\" data-parent=\"#accordion-6a77e928a5745\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nee! U hoeft geen creditcardgegevens in te voeren om een OneDesk-proefaccount aan te maken.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-cf860c8\">\n                        <a href=\"#collapse-44523b26a77e928a5745\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-44523b26a77e928a5745\" aria-expanded=\"false\" aria-controls=\"Collapse-44523b26a77e928a5745\">\n                            \n                            <span class=\"ekit-accordion-title\">Hoe kan ik me na de proefperiode abonneren?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-44523b26a77e928a5745\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-cf860c8\" data-parent=\"#accordion-6a77e928a5745\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Zodra uw proefperiode is afgelopen, kunt u zich abonneren vanuit de OneDesk-app. U vindt de pagina 'Abonnement' in uw beheerinstellingen. Hier kunt u het gewenste aantal gebruikerslicenties, producten en abonnementsniveau aanschaffen.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-cf860c8\">\n                        <a href=\"#collapse-0e9ef736a77e928a5745\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0e9ef736a77e928a5745\" aria-expanded=\"false\" aria-controls=\"Collapse-0e9ef736a77e928a5745\">\n                            \n                            <span class=\"ekit-accordion-title\">Kan ik een proefperiode van Odie AI starten?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0e9ef736a77e928a5745\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-cf860c8\" data-parent=\"#accordion-6a77e928a5745\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ja, u kunt de AI-functies, inclusief de AI-agent en copiloot, op enterpriseniveau uitproberen. Uw proefperiode omvat gratis berichten om de Odie AI-agent uit te proberen.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Veelgestelde vragen over OneDesk-prijzen Algemeen overzicht Hoe werken de prijzen voor OneDesk? De prijzen van OneDesk zijn gebaseerd op uw producten, abonnementsniveau en het aantal gebruikerslicenties. Moet ik een minimumaantal aanschaffen? Voor al onze abonnementen hoeft u slechts \u00e9\u00e9n gebruikerslicentie aan te schaffen. Is er een verschil tussen de prijzen voor On-premise en Cloud? OneDesk [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-276232","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Veelgestelde vragen over prijzen | OneDesk<\/title>\n<meta name=\"description\" content=\"Krijg antwoorden op veelgestelde vragen over OneDesk-abonnementen en prijzen. 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