{"id":96126,"date":"2021-05-11T14:11:49","date_gmt":"2021-05-11T14:11:49","guid":{"rendered":"https:\/\/onedesk.com\/klant-project-management-software\/"},"modified":"2021-12-15T22:15:56","modified_gmt":"2021-12-15T22:15:56","slug":"klant-project-management-software","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/project-management-software\/klant-project-management-software\/","title":{"rendered":"Software voor klantprojectbeheer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96126\" class=\"elementor elementor-96126 elementor-48856\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51fbc9f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51fbc9f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e854a35\" data-id=\"7e854a35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-309eca4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"309eca4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e32ec3b\" data-id=\"6e32ec3b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12aa154 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12aa154\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5afe522c\" data-id=\"5afe522c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2fa48dfa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2fa48dfa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bd24ad3\" data-id=\"5bd24ad3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b8b2ea2 elementor-widget elementor-widget-heading\" data-id=\"1b8b2ea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software voor klantprojectbeheer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c2a2cc elementor-widget elementor-widget-text-editor\" data-id=\"37c2a2cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met software voor klantprojectbeheer kunt u alle aspecten van klantprojecten plannen met behoud van de afgesproken deadline. Klantprojectbeheer omvat het volgen van de taakvoortgangscyclus, het bewaken van het klantbudget, het beheren van de werkuren van medewerkers en meer. Een contrast tussen intern projectbeheer en klantprojectbeheer is echter de noodzaak van voortdurende communicatie met klanten. Het doel van projectmanagement is om klanten op de hoogte te houden en feedback van klanten te geven als dat nodig is.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-142733c4 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"142733c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schrijf je gratis in!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14498bc4 elementor-widget elementor-widget-heading\" data-id=\"14498bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voordelen van klantprojectbeheer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a6bd6d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a6bd6d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-6a4b9fba\" data-id=\"6a4b9fba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-408e5d76 elementor-widget elementor-widget-image\" data-id=\"408e5d76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-96135\" alt=\"Klantsamenwerking\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-480x480.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-500x500.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration-380x380.png 380w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Collaboration.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b54e0d3 elementor-widget elementor-widget-image\" data-id=\"5b54e0d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Communication.png\" class=\"attachment-thumbnail size-thumbnail wp-image-96145\" alt=\"Klantcommunicatie\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Communication.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Communication-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Communication-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customer-Communication-60x60.png 60w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-68548d96\" data-id=\"68548d96\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-386cc8f6 elementor-widget elementor-widget-heading\" data-id=\"386cc8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Klantsamenwerking<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19895768 elementor-widget elementor-widget-text-editor\" data-id=\"19895768\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Klantprojectmanagement stelt klanten in staat zich meer betrokken te voelen bij de service die ze ontvangen. Door klanten op de hoogte te houden, krijgen serviceproviders meer feedback van klanten en produceren ze meer kwaliteitswerk. Ook is er meer transparantie tussen alle partijen, waardoor miscommunicatie in het proces wordt ge\u00eblimineerd.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7b9698 elementor-widget elementor-widget-heading\" data-id=\"4d7b9698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Klantcommunicatie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56c84f84 elementor-widget elementor-widget-text-editor\" data-id=\"56c84f84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Door gebruik te maken van klantprojectbeheertoepassingen stroomlijnen bedrijven de klantcommunicatie. Daarbij worden alle berichten tussen agenten en klanten gecentraliseerd in \u00e9\u00e9n systeem. Dit elimineert de noodzaak om met meerdere communicatiekanalen te werken, waardoor de klantenservice van de organisatie sterker wordt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-68218c62\" data-id=\"68218c62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d6d5654 elementor-widget elementor-widget-image\" data-id=\"5d6d5654\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Invoices.png\" class=\"attachment-thumbnail size-thumbnail wp-image-96248\" alt=\"Facturen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Invoices.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Invoices-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Invoices-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Invoices-60x60.png 60w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-141ea6f9 elementor-widget elementor-widget-image\" data-id=\"141ea6f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Managing-Project-Hours.png\" class=\"attachment-thumbnail size-thumbnail wp-image-96258\" alt=\"Projecturen beheren\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Managing-Project-Hours.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Managing-Project-Hours-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Managing-Project-Hours-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Managing-Project-Hours-60x60.png 60w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-13435fe4\" data-id=\"13435fe4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2803bf74 elementor-widget elementor-widget-heading\" data-id=\"2803bf74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Klanttevredenheid<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49079352 elementor-widget elementor-widget-text-editor\" data-id=\"49079352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Door een meer klantgerichte benadering van projectbeheer te hanteren, houdt u klanten op de hoogte van alle projectgerelateerde beslissingen die door het team worden genomen. Dit maakt klanten bewust van de voortgang van het project en helpt bij het opbouwen van een positieve verstandhouding tussen het projectteam en de klantorganisatie.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a3ed20 elementor-widget elementor-widget-heading\" data-id=\"5a3ed20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gepersonaliseerde ondersteuning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c5e411 elementor-widget elementor-widget-text-editor\" data-id=\"48c5e411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Door de essenti\u00eble details van klanten te extraheren, krijgen teamleden meer context over de aard van het ondersteuningsverzoek. Door dit te doen, kunnen ondersteuningsmedewerkers de juiste maatregelen nemen om vragen van klanten op te lossen en op hun beurt klantloyaliteit jegens het bedrijf op te bouwen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cb67737 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cb67737\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4836c78d\" data-id=\"4836c78d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ff3dd0 elementor-widget elementor-widget-image\" data-id=\"1ff3dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"555\" height=\"404\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task-.png\" class=\"attachment-large size-large wp-image-96161\" alt=\"De levenscyclusstatus van een taak aanpassen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task-.png 555w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--300x218.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--412x300.png 412w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--255x186.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--110x80.png 110w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--55x40.png 55w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--480x349.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--500x364.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Customizing-Lifecycle-Status-of-a-Task--360x262.png 360w\" sizes=\"(max-width: 555px) 100vw, 555px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b1db12d\" data-id=\"6b1db12d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a7f6f3c elementor-widget elementor-widget-heading\" data-id=\"4a7f6f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OneDesk-klantprojectbeheer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe65ad9 elementor-widget elementor-widget-text-editor\" data-id=\"5fe65ad9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk is een zeer aanpasbare applicatie die kan worden aangepast aan de behoeften van klantprojecten. Vrijwel alle applicaties binnen OneDesk kunnen worden aangepast om de beste klantenservice te bieden. Taaktypen kunnen bijvoorbeeld worden gepersonaliseerd op basis van het type klantverzoek. Daarbij kunnen agenten aangepaste velden toevoegen om meer projectspecifieke informatie op te nemen. Deze applicatie voorziet u ook van functies en eigenschappen die u kunt selecteren voor uw taakcreatieformulier of het ticketdetailpaneel. De <a href=\"https:\/\/onedesk.com\/videos\/workflow-statuses-and-how-to-configure-them\/\">levenscyclusstatussen<\/a> binnen taaktypen zijn ook configureerbaar. Als gebruiker kunt u levenscyclusstatussen toevoegen die uw ticketvoortgangscycli het beste defini\u00ebren. Deze levenscyclusstatussen kunnen worden gemaakt met hun eigen kleuren en pictogrammen. Je hebt ook de mogelijkheid om deze tickettypes naar de juiste teams te routeren. OneDesk Workflow Automations maakt dit mogelijk door u een set regels te laten selecteren die tickettypes automatiseert volgens de filters en acties die u kiest.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24b9bde elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24b9bde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-765b853f\" data-id=\"765b853f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed6018a elementor-widget elementor-widget-heading\" data-id=\"ed6018a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OneDesk-klantentoepassingen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e8195e elementor-widget elementor-widget-text-editor\" data-id=\"43e8195e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk biedt klantapplicaties die end-to-end-oplossingen bieden aan klanten tijdens het projectbeheerproces. U kunt meer <a href=\"https:\/\/onedesk.com\/videos\/creating-your-own-customer-apps\/\">klanttoepassingen<\/a> toevoegen op basis van uw teamdoelstellingen. OneDesk biedt echter vier standaard klantgerichte applicaties die verschillende doelen dienen om uw klanten sterker te maken.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b22bb3a\" data-id=\"b22bb3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a90330 elementor-widget elementor-widget-image\" data-id=\"4a90330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"204\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159.png\" class=\"attachment-large size-large wp-image-96169\" alt=\"Klantapplicaties maken\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159.png 339w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159-300x181.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159-255x153.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159-133x80.png 133w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Create-Customer-Applications-e1585251618159-66x40.png 66w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-555f9999 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"555f9999\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26da7869\" data-id=\"26da7869\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0407ab elementor-widget elementor-widget-image\" data-id=\"c0407ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"714\" height=\"297\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase.png\" class=\"attachment-large size-large wp-image-186079\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase.png 714w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-300x125.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-255x106.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-192x80.png 192w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-96x40.png 96w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-480x200.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-500x208.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Knowledgebase-360x150.png 360w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3809cc89\" data-id=\"3809cc89\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6916c88c elementor-widget elementor-widget-heading\" data-id=\"6916c88c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kennis basis<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1def4ccc elementor-widget elementor-widget-text-editor\" data-id=\"1def4ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk <a href=\"https:\/\/onedesk.com\/how-to-enable-and-use-the-onedesk-knowledgebase\/\">Knowledgebase<\/a> -applicatie is een zelfbedieningsapplicatie om antwoorden op veelgestelde vragen te vinden. Door op richtlijnen gebaseerde artikelen en trainingsmodules te uploaden, stelt u uw klanten in staat om technische fouten op te lossen zonder de hulp van een ondersteuningsmedewerker in te roepen. Bronnen zijn in de kennisbank gecategoriseerd in groepen, zodat klanten kunnen zoeken op onderwerp of op zoekcategorie\u00ebn.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83181de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83181de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e9221fd\" data-id=\"e9221fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56e5ba7 elementor-widget elementor-widget-heading\" data-id=\"56e5ba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Live Chat-toepassing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccbc48e elementor-widget elementor-widget-text-editor\" data-id=\"ccbc48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Livechat stelt u in staat om in realtime in contact te komen met uw klanten. Via livechats kunnen ondersteuningsmedewerkers snel de vereisten van de klantverzoeken bepalen en de juiste stappen ondernemen om deze op te lossen. <a href=\"https:\/\/onedesk.com\/videos\/the-onedesk-live-chat-messenger\/\">Livechats<\/a> zijn \u00e9\u00e9n-op-\u00e9\u00e9n interacties tussen de klant en de ondersteuningsmedewerker, waardoor het gesprek heel gemakkelijk te volgen is. Omdat alle berichten tijdstempels bevatten, zijn servicemedewerkers op de hoogte van de dagen waarop bepaalde feedback door de klant is gegeven of gebruiken ze de berichten als een auditgeschiedenisspoor wanneer dit nodig wordt geacht.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-85ff4e3\" data-id=\"85ff4e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-622aaa5 elementor-widget elementor-widget-image\" data-id=\"622aaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"225\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337.png\" class=\"attachment-large size-large wp-image-96005\" alt=\"chat2\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337.png 384w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337-300x176.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337-255x149.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337-137x80.png 137w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337-68x40.png 68w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/chat2-e1585238091337-360x211.png 360w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebcbba4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebcbba4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2844517\" data-id=\"2844517\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79d7a6f elementor-widget elementor-widget-image\" data-id=\"79d7a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"407\" height=\"301\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610.png\" class=\"attachment-large size-large wp-image-95951\" alt=\"Webformulieren in IT-projectsoftware\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610.png 407w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610-300x222.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610-255x189.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610-108x80.png 108w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610-54x40.png 54w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/Webforms-in-IT-project-software-e1585239503610-360x266.png 360w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e2af384\" data-id=\"e2af384\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c4f1dc elementor-widget elementor-widget-heading\" data-id=\"2c4f1dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Webformulieren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ff6ff4 elementor-widget elementor-widget-text-editor\" data-id=\"6ff6ff4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U kunt voor elk type ticket of taak <a href=\"https:\/\/onedesk.com\/videos\/configuring-forms-in-onedesk\/\">webformulieren<\/a> maken. Webformulieren bevatten algemene eigenschappen zoals naam, details en bijlagen. U kunt aangepaste velden aan uw webformulieren toevoegen om aanvullende ticketinformatie van uw klanten te verzamelen. Geef uw aangepaste veld een naam op basis van de informatie die u zoekt bij de ticketaanvrager en maak van deze velden een vereiste om de exacte informatie van de klanten te verkrijgen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-927000b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"927000b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bd41e79\" data-id=\"bd41e79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0e913d elementor-widget elementor-widget-heading\" data-id=\"b0e913d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Portaal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0653b7 elementor-widget elementor-widget-text-editor\" data-id=\"b0653b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De portal biedt updates over alle gevraagde itemtypen. Klanten hebben alleen toegang tot informatie die u en uw team delen via de <a href=\"https:\/\/onedesk.com\/nl\/klant-apps\/klantportaal-software\/\">portal<\/a> . Het bekijken van informatie over het item kan worden beperkt tot alleen individueel aangevraagde items of volgens de items die zijn aangevraagd door klantorganisaties. Er zijn meer weergaveopties beschikbaar in de portal van OneDesk. Teamleden kunnen de beste kijkoptie selecteren op basis van de aanvragende organisatie.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e47c56e\" data-id=\"e47c56e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a784bc6 elementor-widget elementor-widget-image\" data-id=\"a784bc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"424\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalPicture-1.png\" class=\"attachment-large size-large wp-image-146212\" alt=\"Klantenportaal\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalPicture-1.png 380w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalPicture-1-269x300.png 269w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61848436 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61848436\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f4e7f3f\" data-id=\"4f4e7f3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f17c135 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2f17c135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schrijf je gratis in!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8ffa10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8ffa10\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-404f54b\" data-id=\"404f54b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4c333b elementor-widget elementor-widget-heading\" data-id=\"a4c333b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Verder lezen van onze blog:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b54a6 elementor-widget elementor-widget-text-editor\" data-id=\"b5b54a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/onedesk.com\/nl\/hoe-single-sign-on-voor-uw-klant-apps-in-onedesk-inschakelen\/\">Eenmalige aanmelding voor uw klant-apps inschakelen<\/a><br \/><a href=\"https:\/\/onedesk.com\/how-a-software-company-uses-the-onedesk-customer-portal\/\">Hoe een softwarebedrijf de klantportal gebruikt<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/videos\/the-onedesk-klant-apps\/\">Video: Klanttoepassingen<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/videos\/wat-kunnen-klanten-zien-op-de-klantportal\/\">Video: wat kunnen klanten zien op de klantportal<\/a><br \/><a href=\"https:\/\/onedesk.com\/videos\/creating-your-own-customer-apps\/\">Video: uw eigen klant-apps maken<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Software voor klantprojectbeheer Met software voor klantprojectbeheer kunt u alle aspecten van klantprojecten plannen met behoud van de afgesproken deadline. Klantprojectbeheer omvat het volgen van de taakvoortgangscyclus, het bewaken van het klantbudget, het beheren van de werkuren van medewerkers en meer. Een contrast tussen intern projectbeheer en klantprojectbeheer is echter de noodzaak van voortdurende communicatie [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":95434,"parent":96618,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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