{"id":96533,"date":"2021-05-11T14:24:54","date_gmt":"2021-05-11T14:24:54","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-mobiele-app\/"},"modified":"2022-03-07T16:23:36","modified_gmt":"2022-03-07T16:23:36","slug":"helpdesk-mobiele-app","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/helpdesk-mobiele-app\/","title":{"rendered":"Mobiele helpdesk-app"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96533\" class=\"elementor elementor-96533 elementor-49872\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a18854e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a18854e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4eeb02ae\" data-id=\"4eeb02ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d4e48e4 elementor-widget elementor-widget-heading\" data-id=\"3d4e48e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mobiele helpdesk-app<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c0dcca3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c0dcca3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4cae4b10\" data-id=\"4cae4b10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5aa7fe elementor-widget elementor-widget-image\" data-id=\"b5aa7fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"749\" height=\"367\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Android-e1586981757649.jpg\" class=\"attachment-large size-large wp-image-147202\" alt=\"Mobiele helpdesk-app\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Android-e1586981757649.jpg 749w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Android-e1586981757649-300x147.jpg 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-14e1e97e\" data-id=\"14e1e97e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2be1b3af elementor-widget elementor-widget-heading\" data-id=\"2be1b3af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mobiele helpdesk-app<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4998c5d0 elementor-widget elementor-widget-text-editor\" data-id=\"4998c5d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk biedt u een mobiele helpdesk-app, zodat u de inkomende supporttickets van klanten of interne gebruikers kunt volgen. Met mobiele helpdesksoftware kunt u de ticketapplicatie van OneDesk gebruiken waar uw interne gebruikers ondersteuningsproblemen kunnen registreren en andere details in de beschrijving van het ticket kunnen opnemen. Van daaruit kan uw interne team de prioriteit van deze tickets bepalen en deze toewijzen aan specifieke agenten. U kunt aangepaste velden, beschrijvingen en bijgevoegde bestanden gebruiken om aanvullende informatie in het ticket te plaatsen, allemaal vanuit de mobiele helpdesksoftware. Als u meer wilt weten over het ticket in kwestie, kunt u de gespreksthreads gebruiken om met de klant of uw ondersteuningsteam te communiceren. Het hebben van mobiele helpdesksoftware betekent snelle reacties van uw ondersteuningsteam, wat essentieel is om de beste service aan uw klanten te bieden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-198ee666 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"198ee666\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-421d5e2a\" data-id=\"421d5e2a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5af2906c elementor-widget elementor-widget-heading\" data-id=\"5af2906c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticketbeheer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-640a885f elementor-widget elementor-widget-text-editor\" data-id=\"640a885f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mobiel helpdeskbeheer wordt eenvoudig gemaakt met OneDesk, aangezien u alle tickets die aan u zijn toegewezen rechtstreeks vanaf uw mobiele apparaat kunt bekijken. Door het hebben van een support team worden alle support tickets op de juiste plekken gelogd en zijn tickets makkelijk vindbaar. Bovendien maakt het het voor uw ondersteuningsteam gemakkelijker om alle relevante informatie te vinden die ze nodig hebben als er in het verleden soortgelijke ondersteuningstickets zijn ontvangen. Het hebben van een mobiel helpdeskbeheer maakt de communicatie met de aanvrager van het ondersteuningsticket gemakkelijker, omdat vragen direct in de <a href=\"https:\/\/onedesk.com\/videos\/conversations-and-discussions-in-onedesk\/\">gespreksreeks<\/a> kunnen worden beantwoord en de aanvrager per e-mail op de hoogte wordt gesteld van dit gesprek. Het voordeel van het kunnen bekijken van supporttickets op een mobiele helpdeskbeheersoftware is dat u de trends in uw supporttickets en problemen die klanten hebben kunt identificeren om zwakke punten te schetsen en suggesties te doen voor wat verbeterd kan worden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7786ea0\" data-id=\"7786ea0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2f843d elementor-widget elementor-widget-image\" data-id=\"f2f843d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/Ticket-View-576x1024.jpg\" class=\"attachment-large size-large wp-image-96535\" alt=\"Ticketweergave\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/Ticket-View-576x1024.jpg 576w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/Ticket-View-506x900.jpg 506w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52343a80 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52343a80\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ed6fd1f\" data-id=\"4ed6fd1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92358e0 elementor-widget elementor-widget-image\" data-id=\"92358e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Mobile-Ticket-View-576x1024.jpg\" class=\"attachment-large size-large wp-image-96534\" alt=\"OneDesk mobiel ticket bekijken\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Mobile-Ticket-View-576x1024.jpg 576w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Mobile-Ticket-View-506x900.jpg 506w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6d4baad6\" data-id=\"6d4baad6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22e751c8 elementor-widget elementor-widget-heading\" data-id=\"22e751c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Functies van mobiele apps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9283a46 elementor-widget elementor-widget-text-editor\" data-id=\"9283a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een mobiele helpdesk is handig voor het loggen, volgen en beheren van uw supporttickets. Met OneDesk kunt u nieuwe tickets aanmaken of bestaande tickets bekijken, waarbij u de status van tickets kunt beheren. Als een ticket is opgelost, kun je de lifecycle-status op de mobiele helpdesk eenvoudig wijzigen in gesloten. Hiermee kunt u tickets uitfilteren die al zijn afgehandeld, zodat u en uw team zich kunnen concentreren op tickets die onmiddellijke hulp vereisen. Vanaf hier kunt u extra filters toepassen om alleen tickets met hoge prioriteit te bekijken, zodat u zo snel mogelijk weet wat er moet worden geregeld. Je kunt ook je <a href=\"https:\/\/onedesk.com\/nl\/helpdesk-software-2\/service-level-management-software\/\">service level agreements<\/a> op deze tickets bekijken als je ze hebt ingesteld in de beheerinstellingen. Ze worden weerspiegeld in de details van een ticket en u kunt zien of u uw typische responstijd haalt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9135ca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9135ca6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a4de64a\" data-id=\"a4de64a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7e5427 elementor-widget elementor-widget-heading\" data-id=\"f7e5427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Helpdesk-app voor iOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-094744e elementor-widget elementor-widget-text-editor\" data-id=\"094744e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk biedt u een helpdesk-iOS-applicatie waarmee u diepgaand betrokken kunt zijn bij de klantenondersteuning, zelfs vanaf een mobiele applicatie. Dit betekent dat uw ondersteuningsteam rechtstreeks vanuit de helpdesk-iOS-app op gespreksthreads kan reageren om onmiddellijk te reageren. Met de helpdesk <a href=\"https:\/\/apps.apple.com\/us\/app\/onedesk\/id1140275352\">iOS<\/a> -app kun je verschillende soorten tickets maken die zijn ingeschakeld in de beheerinstellingen, zodat je kunt koppelen naar welk domein dit ticket verwijst. Bovendien kunt u aangepaste velden gebruiken om nog meer informatie met betrekking tot het domein vast te leggen. Als u bijvoorbeeld een tickettype heeft voor buggerelateerde problemen, kunt u een aangepast veld maken voor het besturingssysteem dat de klant gebruikt. Dit helpt u bij het stellen van de juiste vraagstelling en stelt u in staat over alle benodigde informatie te beschikken om de klant goed te helpen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62ad875\" data-id=\"62ad875\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6dab21 elementor-widget elementor-widget-image\" data-id=\"f6dab21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"706\" height=\"513\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Conversations-e1586979139181.jpg\" class=\"attachment-large size-large wp-image-147213\" alt=\"Conversations\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Conversations-e1586979139181.jpg 706w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Conversations-e1586979139181-300x218.jpg 300w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d799c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d799c8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae16dbc\" data-id=\"ae16dbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-217e38c elementor-widget elementor-widget-image\" data-id=\"217e38c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"271\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2.png\" class=\"attachment-large size-large wp-image-96538\" alt=\"OneDesk Bestand bijvoegen 2\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2.png 334w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2-300x243.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2-255x207.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2-99x80.png 99w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Attach-File-2-49x40.png 49w\" sizes=\"(max-width: 334px) 100vw, 334px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e72ce42\" data-id=\"e72ce42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c2d09a elementor-widget elementor-widget-heading\" data-id=\"9c2d09a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Helpdesk-app voor Android<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5221f05 elementor-widget elementor-widget-text-editor\" data-id=\"5221f05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk biedt u een helpdesk-Android-app om met klanten en interne gebruikers te communiceren en tickets te maken op basis van hun problemen. Met OneDesk kunt u bestanden aan tickets toevoegen voor aanvullende informatie. Als een klant bijvoorbeeld een screenshot van een bugrapport levert, kunt u deze eenvoudig openen vanaf uw mobiele apparaat via de <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onedesk.odmobile&amp;hl=en\">Android<\/a> -app van de helpdesk en het document openen en zien wat voor soort probleem ze hebben. Hierdoor kunt u op de juiste manier contact opnemen met de benodigde agenten die u kunnen helpen en meer informatie over het ticket vragen door gebruik te maken van de priv\u00e9-antwoorden in de conversatie van het ticket. Hierdoor kunt u met uw teamleden communiceren zonder de klant hiervan op de hoogte te stellen en zodra u alle informatie heeft verzameld, kunt u een openbare antwoordthread maken om de klant te informeren en hen de nodige service en stappen te bieden om hun probleem op te lossen .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4be4392f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be4392f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19a6a0d9\" data-id=\"19a6a0d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-985e17d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"985e17d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3dee326\" data-id=\"3dee326\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aee10b6 elementor-widget elementor-widget-heading\" data-id=\"aee10b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Verder lezen van onze blog:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d919de elementor-widget elementor-widget-text-editor\" data-id=\"2d919de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/onedesk.com\/nl\/hoe-een-oliemaatschappij-onedesks-helpdesk-systeem-gebruikt\/\">Hoe een oliemaatschappij een helpdesksysteem gebruikt<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/hoe-een-reisbureau-gebruikt-onedesks-ticketing-systeem-helpdesk\/\">Hoe een reisbureau een helpdesksysteem gebruikt<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/industrieen\/engineering\/\">Helpdesk voor ingenieursbureaus<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/onedesk-vs-de-competitie\/\">Vergelijkingen van helpdesksoftware<\/a><br \/><a href=\"https:\/\/onedesk.com\/nl\/industrieen\/managed-serviceproviders\/\">Helpdesksoftware voor Managed Service Provider<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mobiele helpdesk-app Mobiele helpdesk-app OneDesk biedt u een mobiele helpdesk-app, zodat u de inkomende supporttickets van klanten of interne gebruikers kunt volgen. Met mobiele helpdesksoftware kunt u de ticketapplicatie van OneDesk gebruiken waar uw interne gebruikers ondersteuningsproblemen kunnen registreren en andere details in de beschrijving van het ticket kunnen opnemen. Van daaruit kan uw interne [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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