{"id":96565,"date":"2021-05-11T14:27:45","date_gmt":"2021-05-11T14:27:45","guid":{"rendered":"https:\/\/onedesk.com\/teams-2\/het\/"},"modified":"2025-06-04T20:24:19","modified_gmt":"2025-06-04T20:24:19","slug":"het","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/teams\/het\/","title":{"rendered":"HET"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96565\" class=\"elementor elementor-96565 elementor-51731\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06b577b e-flex e-con-boxed e-con e-parent\" data-id=\"06b577b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6385a6 e-con-full e-flex e-con e-child\" data-id=\"f6385a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-831b5ce elementor-widget elementor-widget-heading\" data-id=\"831b5ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk voor IT-teams<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c74821 elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7c74821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatiseer repetitieve taken, beheer projecten en krijg grip op tickets met de helpdesk- en projectbeheersoftware van OneDesk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-687e912 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"687e912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schrijf je gratis in!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca020db e-con-full e-flex e-con e-child\" data-id=\"ca020db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a260f7 elementor-widget elementor-widget-image\" data-id=\"1a260f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"506\" height=\"359\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1.webp\" class=\"attachment-large size-large wp-image-266258\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1.webp 506w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/IT-Team-1-300x213.webp 300w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bfdc80 e-flex e-con-boxed e-con e-parent\" data-id=\"6bfdc80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1be7630 e-con-full e-flex e-con e-child\" data-id=\"1be7630\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b3b40 elementor-widget elementor-widget-heading\" data-id=\"76b3b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoe helpt OneDesk mijn IT-team?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff3e21a e-flex e-con-boxed e-con e-parent\" data-id=\"ff3e21a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-08626b2 e-con-full e-flex e-con e-child\" data-id=\"08626b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6f013 elementor-widget elementor-widget-image\" data-id=\"6c6f013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-large size-large wp-image-266886\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42e1cc4 e-con-full e-flex e-con e-child\" data-id=\"42e1cc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a22f2a6 elementor-widget elementor-widget-heading\" data-id=\"a22f2a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tickets organiseren en beheren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1506c37 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1506c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met het ticketingsysteem van OneDesk kunt u tickets op \u00e9\u00e9n centrale locatie volgen, controleren en oplossen. U kunt tickets op <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/meerdere-manieren-om-tickets-te-maken\/\">verschillende manieren<\/a> registreren, bijvoorbeeld via e-mail, chat, formulieren, inkomende gesprekken of apps van derden.  <\/p><p>Kies uit verschillende weergaven, zoals het dashboard, bord, lijst of hi\u00ebrarchische weergave. Gebruik filters, groeperingen, zoekopdrachten en opgeslagen weergaven om te zien wat je nodig hebt en nooit meer iets te missen.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-360feab e-flex e-con-boxed e-con e-parent\" data-id=\"360feab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-928c95a e-con-full e-flex e-con e-child\" data-id=\"928c95a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9efcc27 elementor-widget elementor-widget-heading\" data-id=\"9efcc27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Volledige tickets vastleggen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a12fe0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0a12fe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uw eindgebruikers dienen dagelijks IT-verzoeken in. Gebruik ticketformulieren om de juiste informatie te verzamelen en ervoor te zorgen dat alles soepel verloopt. <\/p><p>Pas uw ticketformulieren aan door:<\/p><ul><li>Aangepaste velden toevoegen<\/li><li>Velden instellen als vereist of niet<\/li><li>Ticketformulieren maken voor verschillende probleemtypen<\/li><li>Tickets routeren op basis van veldkeuzes<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a89f943 e-con-full e-flex e-con e-child\" data-id=\"a89f943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92b1f65 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"92b1f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"672\" height=\"803\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp\" class=\"attachment-large size-large wp-image-256064\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp 672w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form-251x300.webp 251w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0124cc7 e-flex e-con-boxed e-con e-parent\" data-id=\"0124cc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9f8cde1 e-con-full e-flex e-con e-child\" data-id=\"9f8cde1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23b01f7 elementor-widget elementor-widget-image\" data-id=\"23b01f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"637\" height=\"258\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart.png\" class=\"attachment-large size-large wp-image-205949\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart.png 637w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-300x122.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-255x103.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-198x80.png 198w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-99x40.png 99w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-480x194.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-500x203.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2020\/03\/IT-Project-Management_Gantt-Chart-360x146.png 360w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab6dee2 e-con-full e-flex e-con e-child\" data-id=\"ab6dee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee03fc elementor-widget elementor-widget-heading\" data-id=\"6ee03fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Stroomlijn het IT-implementatieproces<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92efc0a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"92efc0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT-teams beheren diverse projecten, zoals software-implementaties. Met de project- en taakbeheerfuncties van OneDesk kunt u tickets op dezelfde plek als projecten verwerken.   <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-secondary ); font-family: var( --e-global-typography-a428b29-font-family ), Sans-serif; letter-spacing: var( --e-global-typography-a428b29-letter-spacing ); word-spacing: var( --e-global-typography-a428b29-word-spacing ); text-align: var(--text-align);\">Volg en registreer alle stappen die nodig zijn om IT-projecten te voltooien. Beheer zelfs complexe IT-projecten met functies zoals taakafhankelijkheden, subtaken en geautomatiseerde workflows.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bac0e0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5bac0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met OneDesk kunt u uw eigen <a href=\"https:\/\/onedesk.com\/features-index\/project-cloning\/\">sjablonen<\/a> maken om uw software-implementatieproces te vereenvoudigen. Met sjablonen kunt u eenvoudig een nieuw project starten, waarbij alle taken dienovereenkomstig worden aangemaakt en toegewezen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-459415a e-flex e-con-boxed e-con e-parent\" data-id=\"459415a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5af0f7 e-con-full e-flex e-con e-child\" data-id=\"a5af0f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79c6293 elementor-widget elementor-widget-heading\" data-id=\"79c6293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Houd de tijd nauwkeurig bij<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc4e4ec elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bc4e4ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met tijdregistratie kunnen IT-teams de productiviteit van hun team in de gaten houden en rapporten aan managers verstrekken. IT-teams kunnen ook bepalen hoeveel tijd ze aan elke taak moeten besteden, waardoor ze taken op het juiste niveau kunnen prioriteren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73bfc0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b73bfc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met OneDesk kunt u <a href=\"https:\/\/onedesk.com\/features-index\/tracking-work\/\">urenstaten<\/a> registreren bij uw tickets en taken. Vervolgens kunt u bijhouden waar uw uren aan worden besteed. Zo kan uw team zich concentreren op de werkzaamheden en datagedreven beslissingen nemen. Urenstaten en timers in OneDesk zijn eenvoudig te gebruiken terwijl u werkt.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b045701 e-con-full e-flex e-con e-child\" data-id=\"b045701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ed6381 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"0ed6381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"450\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp\" class=\"attachment-large size-large wp-image-168888\" alt=\"timer-app\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet.webp 1005w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-300x134.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/timesheet-768x344.webp 768w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e78b450 e-flex e-con-boxed e-con e-parent\" data-id=\"e78b450\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6001506 e-con-full e-flex e-con e-child\" data-id=\"6001506\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2f6748 elementor-widget elementor-widget-image\" data-id=\"c2f6748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-1024x558.webp\" class=\"attachment-large size-large wp-image-267340\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-1024x558.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-300x164.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials-768x419.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/PSA-financials.webp 1075w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3420b47 e-con-full e-flex e-con e-child\" data-id=\"3420b47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b253e9 elementor-widget elementor-widget-heading\" data-id=\"9b253e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Factuur voor uw tijd en projecten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1e78a3 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b1e78a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Als extern IT-bedrijf factureert u waarschijnlijk op basis van tijd of projectimplementaties. OneDesk maakt dit eenvoudig met ingebouwde offerte- en factureringsfuncties. Maak en verstuur facturen op basis van geregistreerde factureerbare uren. Of breng klanten in rekening voor vooruitbetaalde uren. Vooruitbetaalde uren worden van de rekening van de klant afgetrokken naarmate uw team tijd registreert.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8b1a8b e-flex e-con-boxed e-con e-parent\" data-id=\"f8b1a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc2f74d e-con-full e-flex e-con e-child\" data-id=\"bc2f74d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba93c5 elementor-widget elementor-widget-heading\" data-id=\"cba93c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bespaar tijd bij veelvoorkomende problemen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc0a0d7 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cc0a0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Als IT-professional heb je waarschijnlijk al veel voorkomende tickets afgehandeld. Verminder in plaats daarvan het ticketvolume en bespaar tijd met functies zoals selfservicetools, AI en standaardantwoorden.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-921c1b2 elementor-widget elementor-widget-heading\" data-id=\"921c1b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AI-aangedreven selfservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6db10 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"de6db10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk beschikt over een selfservice-kennisbank waarin eindgebruikers antwoorden kunnen zoeken en vinden.  <\/p><p>De selfservicetools van OneDesk kunnen ook <a href=\"https:\/\/onedesk.com\/nl\/klant-apps\/ai-kennisbank\/\">AI-gestuurd<\/a> zijn. De AI-agent wordt getraind op basis van uw content: artikelen, opgeslagen reacties of uw webpagina&#8217;s. Deze GPT-achtige AI-agent kan vragen in de chat beantwoorden, problemen afwijzen v\u00f3\u00f3r de ticketformulieren of content in uw kennisbank samenvatten.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89f4225 e-con-full e-flex e-con e-child\" data-id=\"89f4225\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d50de5 elementor-widget elementor-widget-image\" data-id=\"5d50de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"582\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp\" class=\"attachment-large size-large wp-image-232755\" alt=\"Kennisbank voor IT-services\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.webp 471w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase-243x300.webp 243w\" sizes=\"(max-width: 471px) 100vw, 471px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbb7aa0 e-flex e-con-boxed e-con e-parent\" data-id=\"bbb7aa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-deb696d e-con-full e-flex e-con e-child\" data-id=\"deb696d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea2c651 elementor-widget elementor-widget-image\" data-id=\"ea2c651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-large size-large wp-image-168899\" alt=\"ondersteuning van serviceniveauovereenkomst\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e91b7fb e-con-full e-flex e-con e-child\" data-id=\"e91b7fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-505508a elementor-widget elementor-widget-heading\" data-id=\"505508a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatiseer Service Level Agreements (SLA's)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1d64a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ef1d64a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SLA&#8217;s zijn beleidsregels die het serviceniveau defini\u00ebren dat u aan uw eindgebruikers levert. SLA&#8217;s kunnen de reactietijd van het ticket, de tijd voor het oplossen van tickets en meer defini\u00ebren. IT-teams gebruiken over het algemeen SLA&#8217;s om het reactievermogen van hun teams te meten en te verbeteren en de klanttevredenheid te verhogen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e38731a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e38731a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk automatiseert het koppelen van SLA-beleid aan supporttickets. Dit elimineert de noodzaak om <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/sla-beheer\/\">SLA-beleid aan elk tickettype toe te voegen<\/a> en vermindert repetitief werk voor uw team. U kunt SLA&#8217;s vervolgens monitoren op basis van hun inbreuken, prioriteit, toegewezen personen, enz.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f3c2ee e-flex e-con-boxed e-con e-parent\" data-id=\"4f3c2ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-03d4835 e-con-full e-flex e-con e-child\" data-id=\"03d4835\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e90a054 elementor-widget elementor-widget-heading\" data-id=\"e90a054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IT-projecten samen beheren  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7690e73 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7690e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT-projecten vereisen samenwerking met teams en klanten om passende oplossingen te identificeren en te implementeren. Deze oplossingen kunnen bugs, functieverzoeken of updates bevatten die worden opgelost via voortdurende communicatie tussen het IT-team en belanghebbenden. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bfe9cd elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2bfe9cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Met de communicatiefuncties van OneDesk kunnen uw klanten en gebruikers feedback geven en bugs rapporteren. U kunt discussies voeren over de behoeften van uw eindgebruiker of meer vragen stellen over gerapporteerde bugs. Met de optie voor het delen van bestanden kunt u eenvoudig bestanden bijvoegen en iedereen op de hoogte houden van nieuwe releases en producten.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9754611 e-con-full e-flex e-con e-child\" data-id=\"9754611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4a6bc elementor-widget elementor-widget-image\" data-id=\"5d4a6bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"481\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp\" class=\"attachment-large size-large wp-image-265568\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp 866w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-300x167.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-768x427.webp 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4598291 e-flex e-con-boxed e-con e-parent\" data-id=\"4598291\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c3bec0 e-con-full e-flex e-con e-child\" data-id=\"1c3bec0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4588003 elementor-widget elementor-widget-image\" data-id=\"4588003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"334\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating.jpg\" class=\"attachment-large size-large wp-image-238569\" alt=\"it teams\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating.jpg 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/IT-Team-Collaborating-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acfe35e e-con-full e-flex e-con e-child\" data-id=\"acfe35e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39234ba elementor-widget elementor-widget-heading\" data-id=\"39234ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OneDesk voor IT-teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de3b089 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"de3b089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk maakt ticketing en planning van IT-projecten eenvoudig. Met OneDesk kunt u projecten van begin tot eind beheren; tickets via verschillende kanalen registreren en oplossen; eindgebruikers en teamleden op de hoogte houden met realtime berichten en e-mailintegratie; en processen automatiseren met flexibele, geautomatiseerde regels. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9aa847 elementor-widget elementor-widget-heading\" data-id=\"d9aa847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Waarom OneDesk?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9fd25 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2c9fd25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk is een combinatie van helpdesk en projectmanagement in \u00e9\u00e9n applicatie. Met deze functies kunt u uw helpdesk beheren terwijl projecten worden afgerond. U kunt ook problemen of bugs opnemen in projectplannen. Bovendien hoeft u niet meerdere applicaties aan te schaffen, te leren, te integreren en er niet tussen te schakelen.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-702daf4 e-flex e-con-boxed e-con e-parent\" data-id=\"702daf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cefbf8d e-con-full e-flex e-con e-child\" data-id=\"cefbf8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cce238 elementor-widget elementor-widget-heading\" data-id=\"7cce238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Veelgestelde vragen over OneDesk voor IT-teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec55f7 elementor-widget__width-initial elementor-widget-mobile__width-initial uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"0ec55f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-154' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-76fb8d3\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-76fb8d3 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a63589d07bb5\">Kunnen we OneDesk gebruiken voor een extern IT-bedrijf?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Ja, OneDesk is populair bij externe IT-bedrijven. We bieden een webwidget die u aan uw website kunt toevoegen. Met deze functie kunnen klanten en prospects contact met u opnemen en tickets indienen. U kunt ook tickets ontvangen via e-mail en formulieren. Met ingebouwde tijdregistratie, facturering en projectmanagement kunt u veel aspecten van uw IT-bedrijf beheren.      <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-2b7fd2d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-2b7fd2d uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a63589d07dee\">Kan een intern IT-team OneDesk gebruiken?  <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Ja, OneDesk kan worden gebruikt door interne IT-teams. Het biedt ticketing via e-mail, chat, formulieren en tools die populair zijn bij interne teams, zoals Teams en Slack. U kunt de projectmanagementfuncties van OneDesk gebruiken om interne IT-werkzaamheden, zoals software-implementaties, af te handelen. Onze prijzen zijn bovendien gebaseerd op het aantal IT-medewerkers.     <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-993fad5\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-993fad5 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a63589d07f72\">Welke OneDesk-functies zijn handig voor IT-teams?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk biedt veel functies die handig zijn voor IT-teams. Uw team kan de ticketinvoer vanuit meerdere kanalen centraliseren, het ticketvolume verminderen met selfservicetools en IT-projecten plannen. <\/p><p>Kenmerken zijn onder meer:  <\/p><ul><li>Projectsjablonen<\/li><li>Automatiseringen<\/li><li>Aangepaste aanvraagformulieren<\/li><li>Berichten in realtime<\/li><li>E-mailintegratie<\/li><li>Project- en taakplanning<\/li><li>en meer<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c8b691 e-flex e-con-boxed e-con e-parent\" data-id=\"4c8b691\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7bd519 e-con-full e-flex e-con e-child\" data-id=\"d7bd519\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c260d2 elementor-widget elementor-widget-heading\" data-id=\"0c260d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gratis aan de slag<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573e031 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"573e031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Probeer OneDesk zelf uit met onze volledig gratis proefperiode van 14 dagen.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f57c20 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5f57c20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Gratis aan de slag<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a80220 e-con-full e-flex e-con e-child\" data-id=\"0a80220\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2db13 elementor-widget elementor-widget-image\" data-id=\"ce2db13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255541\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d34f4d8 e-flex e-con-boxed e-con e-parent\" data-id=\"d34f4d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f15c2b4 elementor-widget elementor-widget-heading\" data-id=\"f15c2b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meer IT-teamoplossingen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd7a525 e-flex e-con-boxed e-con e-parent\" data-id=\"cd7a525\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c0d770 e-con-full e-flex e-con e-child\" data-id=\"5c0d770\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eef03cf elementor-widget elementor-widget-shortcode\" data-id=\"eef03cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a href=\"https:\/\/onedesk.com\/industry-cases\/%7B%7Bmpg_industry%7D%7D\/%7B%7Bmpg_team%7D%7D\/%7B%7Bmpg_interest%7D%7D\">{{mpg_interest} } voor {{mpg_industry} } {{mpg_team} } teams<\/a><br>\n    <a 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