{"id":96575,"date":"2021-05-11T14:32:43","date_gmt":"2021-05-11T14:32:43","guid":{"rendered":"https:\/\/onedesk.com\/omnichannel\/"},"modified":"2025-06-19T13:51:00","modified_gmt":"2025-06-19T13:51:00","slug":"omnichannel","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/use-case\/omnichannel\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96575\" class=\"elementor elementor-96575 elementor-52764\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85ece54 e-flex e-con-boxed e-con e-parent\" data-id=\"85ece54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-65e526a e-con-full e-flex e-con e-child\" data-id=\"65e526a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ada4e09 elementor-widget elementor-widget-heading\" data-id=\"ada4e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk voor omnichannelcommunicatie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c76bec1 elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c76bec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Verzamel tickets uit e-mails, chats, formulieren en meer in \u00e9\u00e9n applicatie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c94adc elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"8c94adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schrijf je gratis in!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4652e81 e-con-full e-flex e-con e-child\" data-id=\"4652e81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1b48cf elementor-widget elementor-widget-image\" data-id=\"b1b48cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"417\" height=\"247\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/chat-to-ticket-65c50c70c2d91.webp\" class=\"attachment-large size-large wp-image-268378\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/chat-to-ticket-65c50c70c2d91.webp 417w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/chat-to-ticket-65c50c70c2d91-300x178.webp 300w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc28661 e-flex e-con-boxed e-con e-parent\" data-id=\"cc28661\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-594777a e-con-full e-flex e-con e-child\" data-id=\"594777a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d94c509 elementor-widget elementor-widget-heading\" data-id=\"d94c509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Maak eenvoudig tickets aan vanuit e-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dda35cb elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dda35cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Het multi-channel ticketing systeem van OneDesk verzamelt supporttickets van verschillende kanalen en organiseert ze op een centraal platform. Koppel uw support e-mailadres rechtstreeks. Binnenkomende e-mails worden automatisch omgezet in tickets. Het ticketingsysteem van OneDesk helpt u bij het effici\u00ebnt prioriteren, toewijzen en beheren van klantverzoeken.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d15cd3 e-con-full e-flex e-con e-child\" data-id=\"9d15cd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74847a7 elementor-widget elementor-widget-image\" data-id=\"74847a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"612\" height=\"436\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Email-Ticketing-1.webp\" class=\"attachment-large size-large wp-image-266389\" alt=\"E-mail ticketproces\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Email-Ticketing-1.webp 612w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Email-Ticketing-1-300x214.webp 300w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f610af7 e-flex e-con-boxed e-con e-parent\" data-id=\"f610af7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77b9bfe e-con-full e-flex e-con e-child\" data-id=\"77b9bfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dd5433 elementor-widget elementor-widget-image\" data-id=\"8dd5433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"406\" height=\"551\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Education-Live-Chat.webp\" class=\"attachment-large size-large wp-image-236856\" alt=\"education services live chat\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Education-Live-Chat.webp 406w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Education-Live-Chat-221x300.webp 221w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90ff434 e-con-full e-flex e-con e-child\" data-id=\"90ff434\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a521e5 elementor-widget elementor-widget-heading\" data-id=\"4a521e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Livechat inschakelen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c844042 elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c844042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voeg livechat toe aan uw site in slechts een paar stappen. Livechat verhoogt de klanttevredenheid en bevordert de betrokkenheid bij potenti\u00eble klanten. Met OneDesk kunt u livechatgesprekken eenvoudig omzetten in tickets. Deze gesprekken kunnen vervolgens worden voortgezet via e-mail of de klantenportal.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af71f83 e-flex e-con-boxed e-con e-parent\" data-id=\"af71f83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec945ab e-con-full e-flex e-con e-child\" data-id=\"ec945ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f97ab37 elementor-widget elementor-widget-heading\" data-id=\"f97ab37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vastleggen met aangepaste webformulieren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8ae25 elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3c8ae25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Maak webformulieren om verschillende soorten klantvragen te beantwoorden. Pas webformulieren aan om alle benodigde informatie in \u00e9\u00e9n keer te verzamelen.  Webformulieren elimineren de tekortkomingen van e-mailvragen en verkorten de tijd voor het oplossen van tickets aanzienlijk. Nieuwe formulierinzendingen komen binnen als tickets. Zoals altijd kunnen klanten het gesprek voortzetten via chat, e-mail of de portal.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7b66ac e-con-full e-flex e-con e-child\" data-id=\"a7b66ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6d711c elementor-widget elementor-widget-image\" data-id=\"e6d711c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"803\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp\" class=\"attachment-large size-large wp-image-256064\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form.webp 672w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/IT-Form-251x300.webp 251w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34c2fc5 e-flex e-con-boxed e-con e-parent\" data-id=\"34c2fc5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-774ba94 e-con-full e-flex e-con e-child\" data-id=\"774ba94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e90bd52 elementor-widget elementor-widget-image\" data-id=\"e90bd52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"719\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Knowledgebase.webp\" class=\"attachment-large size-large wp-image-238728\" alt=\"selfservice kennisbank voor klanten\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Knowledgebase.webp 936w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Knowledgebase-300x230.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Knowledgebase-768x590.webp 768w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38099ef e-con-full e-flex e-con e-child\" data-id=\"38099ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-538a48b elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"538a48b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cre\u00eber een betere ervaring met selfservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83eacdd elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"83eacdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk biedt krachtige selfservicetoepassingen waarmee uw klanten hun problemen zelf kunnen oplossen.&nbsp;  De kennisbank is d\u00e9 centrale plek voor artikelen, how-to&#8217;s en handleidingen. Maak reacties mogelijk om een communityforum te cre\u00ebren. Via de portal kunnen klanten hun tickets bekijken en erover communiceren.  &nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36d596a e-flex e-con-boxed e-con e-parent\" data-id=\"36d596a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7986a9 e-con-full e-flex e-con e-child\" data-id=\"b7986a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-579aef9 elementor-widget elementor-widget-heading\" data-id=\"579aef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Antwoord snel met AI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1236c5e elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1236c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Los problemen sneller op en help meer klanten met een AI-agent. Uw gepersonaliseerde AI wordt getraind op basis van uw eigen content: artikelen uit de kennisbank, reacties of webpagina&#8217;s. Dit betekent dat uw AI alleen relevante antwoorden geeft. Uw AI kan vragen beantwoorden via de chat, kennisbank en formulieren.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d50b779 e-con-full e-flex e-con e-child\" data-id=\"d50b779\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9d97cb elementor-widget elementor-widget-image\" data-id=\"a9d97cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"500\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp\" class=\"attachment-large size-large wp-image-270187\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4b013d e-flex e-con-boxed e-con e-parent\" data-id=\"b4b013d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-baf6976 e-con-full e-flex e-con e-child\" data-id=\"baf6976\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc27e7e elementor-widget elementor-widget-image\" data-id=\"fc27e7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"174\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/Integration-circle-small-1.webp\" class=\"attachment-large size-large wp-image-268145\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/Integration-circle-small-1.webp 353w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/02\/Integration-circle-small-1-300x148.webp 300w\" sizes=\"(max-width: 353px) 100vw, 353px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cd9d59 e-con-full e-flex e-con e-child\" data-id=\"8cd9d59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad3659b elementor-widget elementor-widget-heading\" data-id=\"ad3659b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integreer met andere kanalen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5f7ed elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4a5f7ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voeg nog meer kanalen toe met integraties. OneDesk <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/integraties\/\">integreert<\/a> met een aantal van je favoriete tools zoals Microsoft Teams, Slack, Google Workspace, Wix en nog veel meer. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcea8f6 e-flex e-con-boxed e-con e-parent\" data-id=\"dcea8f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2675cd1 e-con-full e-flex e-con e-child\" data-id=\"2675cd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a93f2c0 elementor-widget elementor-widget-heading\" data-id=\"a93f2c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contextuele klant- en teamcommunicatie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ffb5dc elementor-widget-widescreen__width-initial elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6ffb5dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Houd al uw klantcommunicatie bij op \u00e9\u00e9n plek. Bespreek ticketupdates met uw klanten en download bijgevoegde bestanden met een simpele klik. OneDesk maakt het gemakkelijk voor u om samen te werken met uw klanten en hun feedback te ontvangen gedurende het hele proces. <\/p><p>Werk samen met uw teamleden om klantverzoeken snel op te lossen. Met OneDesk kunt u rechtstreeks vanuit het ticket gesprekken aanmaken. Noem uw teamleden door ze te taggen in gesprekken en vestig hun aandacht op tickets en gedeelde documenten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22ee569 e-con-full e-flex e-con e-child\" data-id=\"22ee569\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3730a elementor-widget elementor-widget-image\" data-id=\"2b3730a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"481\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp\" class=\"attachment-large size-large wp-image-265568\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication.webp 866w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-300x167.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/details-communication-768x427.webp 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3b2134 e-flex e-con-boxed e-con e-parent\" data-id=\"e3b2134\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d34851 e-con-full e-flex e-con e-child\" data-id=\"3d34851\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5c552 elementor-widget elementor-widget-heading\" data-id=\"4c5c552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gratis aan de slag<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46279e6 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"46279e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Probeer OneDesk zelf uit met onze volledig gratis proefperiode van 14 dagen.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53bafeb elementor-align-left elementor-widget elementor-widget-button\" data-id=\"53bafeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/nl\/schrijf-je-gratis-in-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Gratis aan de slag<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0065722 e-con-full e-flex e-con e-child\" data-id=\"0065722\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41b2be2 elementor-widget elementor-widget-image\" data-id=\"41b2be2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255541\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk voor omnichannelcommunicatie Verzamel tickets uit e-mails, chats, formulieren en meer in \u00e9\u00e9n applicatie. Schrijf je gratis in! Maak eenvoudig tickets aan vanuit e-mail Het multi-channel ticketing systeem van OneDesk verzamelt supporttickets van verschillende kanalen en organiseert ze op een centraal platform. Koppel uw support e-mailadres rechtstreeks. Binnenkomende e-mails worden automatisch omgezet in tickets. Het [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":96574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96575","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Omnichannel | Helpdesk en projectbeheersoftware | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk is een omnichannel-softwareoplossing voor helpdesk- en projectbeheerbehoeften. 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