{"id":96801,"date":"2021-05-11T15:54:13","date_gmt":"2021-05-11T15:54:13","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-mobile-app-2\/"},"modified":"2024-06-20T21:01:58","modified_gmt":"2024-06-20T21:01:58","slug":"onedesk-mobile-app","status":"publish","type":"page","link":"https:\/\/onedesk.com\/nl\/onedesk-mobile-app\/","title":{"rendered":"De OneDesk Mobile App – Toegang tot uw taken en tickets"},"content":{"rendered":"\t\t
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De OneDesk mobiele app<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Draag uw OneDesk met u mee. Onze mobiele app maakt verbinding met uw OneDesk-account om uw team onderweg toegang te geven tot hun tickets en taken.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSchrijf je gratis in<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBekijk alle functies<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Ondersteun klanten onderweg<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Beantwoord de vragen van uw klanten of vraag om meer informatie terwijl u onderweg bent. Als een collega meer informatie over een taak nodig heeft, kunt u ook reageren. De mobiele app van OneDesk zorgt ervoor dat u op de hoogte blijft van de gesprekken waarvan u op de hoogte moet zijn.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Beantwoord berichten en e-mails\n \n <\/h3>\n
\n Reageer overal op klantchats of tickets. Net als bij de hoofdwebapp van OneDesk gaan reacties overal naartoe waar uw klanten zijn: chat, e-mail, portal en meer. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Bekijk uw toegewezen tickets\n \n <\/h3>\n
\n Open en update uw toegewezen tickets en taak vanaf uw telefoon. Blijf op de hoogte van nieuwe opdrachten via pushmeldingen. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Nieuwe tickets registreren\n \n <\/h3>\n
\n Als u soms werk moet vastleggen dat moet worden gedaan, of problemen moet registreren die zich kunnen voordoen, pak dan gewoon uw telefoon en maak een nieuwe taak of ticket. U kunt ze rechtstreeks bij het juiste project indienen, details, prioriteit en meer toevoegen. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Toegang tot uw opdrachten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Altijd toegang tot uw taken en tickets, zelfs als u niet achter uw bureau zit. Mis nooit een deadline en heb altijd alle nodige info binnen handbereik. Zoek, filter of sorteer werk op prioriteit, datum en meer. Pushmeldingen laten u weten wanneer er een nieuwe taak of ticket aan u is toegewezen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Update uw voortgang\n \n <\/h3>\n
\n Boek vooruitgang met uw tickets en taken terwijl u onderweg bent. Voeg nieuwe details toe of voeg een bestand toe, werk de status bij, wijzig een planningsdatum en meer. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Reageer op teamgenoten\n \n <\/h3>\n
\n U kunt interne teamberichten of klantreacties op uw mobiel verzenden. Sluit uw teamgenoten aan op een ticket. Verduidelijk de informatie die u nodig heeft over taken. Bijlagen of updates verzenden. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Log tijd \n \n <\/h3>\n
\n Werk uw OneDesk-account bij door de tijd vast te leggen die u aan tickets en taken besteedt. U kunt dit doen door een urenstaat in te dienen of door een timer rechtstreeks vanuit de app te starten en te stoppen. Urenstaten verschijnen in de web-app om het project bij te werken of om een factureringsrecord te verstrekken. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Beschikbaar voor iOS en Android<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Download de mobiele OneDesk-app uit de Play Store of App Store.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Meer over de mobiele app op de OneDesk-blog<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tMobiele OneDesk-klantervaring en instellingen\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tOneDesk biedt klanten een mobielvriendelijke ervaring. Met behulp van een mobiele webbrowser kunnen klanten gebruik maken van alle klantgerichte ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLees meer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tAlles over de OneDesk mobiele app\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tZoals je misschien hebt gehoord, heeft OneDesk onlangs de nieuwe versie van de mobiele app uitgebracht. De mobiele app ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLees meer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tMobile OneDesk: gebruikerservaring en instellingen\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tOneDesk biedt twee mobiele opties voor gebruikers. Ten eerste zijn de iOS\/Android-apps beschikbaar om te downloaden in elke respectievelijke ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tLees meer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
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Start uw gratis proefperiode<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Probeer alle functies van OneDesk. Geen kredietkaart nodig.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSign up free!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

De OneDesk mobiele app Draag uw OneDesk met u mee. Onze mobiele app maakt verbinding met uw OneDesk-account om uw team onderweg toegang te geven tot hun tickets en taken. Schrijf je gratis in Bekijk alle functies Ondersteun klanten onderweg Beantwoord de vragen van uw klanten of vraag om meer informatie terwijl u onderweg bent. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96801","page","type-page","status-publish","hentry"],"yoast_head":"\nSoftwareoplossing voor mobiele apps voor helpdesk en projectbeheer<\/title>\n<meta name=\"description\" content=\"De mobiele app van OneDesk - helpdesk en projectbeheer rechtstreeks vanaf uw telefoon. 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