{"id":102135,"date":"2021-06-04T17:52:42","date_gmt":"2021-06-04T17:52:42","guid":{"rendered":"https:\/\/onedesk.com\/linken-naar-andere-items-in-gesprekken-met-het-teken\/"},"modified":"2021-06-04T17:52:42","modified_gmt":"2021-06-04T17:52:42","slug":"linken-naar-andere-items-in-gesprekken-met-het-teken","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/linken-naar-andere-items-in-gesprekken-met-het-teken\/","title":{"rendered":"Koppelen naar andere items in gesprekken met het #-teken"},"content":{"rendered":"<p>In OneDesk zul je merken dat je regelmatig over tickets en taken praat. Soms gaat dit gesprek over het eigenlijke onderwerp, maar vaak wil je verwijzen naar een ander gesprek. Voor deze gevallen heeft OneDesk een geweldige functie waarmee u snel een link kunt maken wanneer u in een gesprek bent.<\/p>\n<h3>Het is gemakkelijk om vanuit een gesprek een koppeling naar een ander item in OneDesk te maken.<\/h3>\n<p>Typ eerst het &#8216;#&#8217;-teken om een menu met items te openen waarnaar u kunt linken. Blijf typen om die lijst te verkleinen totdat u degene vindt die u zoekt. U kunt zoeken op trefwoord in de ticket- of taaknaam, of u kunt de item-ID gebruiken.<\/p>\n<p>Zodra u degene hebt gevonden waarnaar u een link wilt maken, selecteert u deze met de pijltoetsen op het toetsenbord en drukt u op Enter. U kunt ook de muis gebruiken.<\/p>\n<p>Er wordt een link-tag gemaakt met de ID van het gekoppelde item. Als je over deze tag beweegt, zie je het type en de naam van dit item.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/creating-a-hash-link.png\" alt=\"linking items in conversations\" width=\"592\" height=\"480\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Links navigeren naar het item.<\/h3>\n<p>Meestal is de naam van het item voldoende, maar wanneer een lezer meer informatie nodig heeft over het item waarnaar wordt verwezen, kan hij gewoon op de link klikken en naar de volledige details navigeren.<br \/>\n<img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/hash-link-tag-hover.png\" alt=\"referencing item in conversation\" width=\"543\" height=\"122\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Bekijk een korte video over het linken naar een ander item met het #-teken<\/h3>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/VP95RRCswTw\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In OneDesk zul je merken dat je regelmatig over tickets en taken praat. Soms gaat dit gesprek over het eigenlijke onderwerp, maar vaak wil je verwijzen naar een ander gesprek. Voor deze gevallen heeft OneDesk een geweldige functie waarmee u snel een link kunt maken wanneer u in een gesprek bent. Het is gemakkelijk om [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9715],"tags":[],"class_list":["post-102135","post","type-post","status-publish","format-standard","hentry","category-1-hoe-onedesk-te-gebruiken"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Koppelen naar andere items in OneDesk-gesprekken met het #-teken<\/title>\n<meta name=\"description\" content=\"Dit artikel leidt u door het proces van het koppelen van items en de voordelen van het koppelen van items. 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