{"id":102763,"date":"2021-06-08T17:56:57","date_gmt":"2021-06-08T17:56:57","guid":{"rendered":"https:\/\/onedesk.com\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/"},"modified":"2021-06-08T17:57:09","modified_gmt":"2021-06-08T17:57:09","slug":"de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/","title":{"rendered":"De naam en afbeelding van uw bot wijzigen in OneDesk"},"content":{"rendered":"<p>In OneDesk vertegenwoordigt de &#8216;bot&#8217; de Automation Engine die dingen voor u kan doen en uw leven gemakkelijker kan maken. Als je enige tijd in OneDesk hebt doorgebracht, heb je gezien dat de bot automatisch reageert op klanten die tickets indienen en op gesprekken reageert wanneer je niet beschikbaar bent. Zoals je je kunt voorstellen, houden klanten van wat de bot kan doen.<\/p>\n<h3>Het uiterlijk van de bot wijzigen<\/h3>\n<p>Wanneer u een nieuw account aanmaakt in OneDesk, wordt uw bot standaard &#8220;[Your Company Name] Bot&#8221; en ziet er als volgt uit:<br \/>\n<img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png\" alt=\"bot icon\" width=\"78\" height=\"76\"><\/p>\n<p>Na het lanceren van de bot kregen we veel verzoeken om dit pictogram te kunnen wijzigen. Zoals met de meeste populaire verzoeken, zijn we aan de slag gegaan en hebben we de functie toegevoegd. U kunt nu dus de naam en afbeelding van de bot in uw account wijzigen.<\/p>\n<p>Dit doe je onder:<br \/>\nADMINISTRATIE&gt; BEDRIJF VOORKEUR.&gt; BOT-INSTELLINGEN<\/p>\n<p>Hier kunt u de afbeelding vervangen door uw logo of een afbeelding van een mens en deze hernoemen.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings.png\" alt=\"bot settings\" width=\"523\" height=\"240\"><\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings2.png\" alt=\"bot avatar and name\" width=\"503\" height=\"190\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Bekijk een video die laat zien hoe je de afbeelding en naam van de bot kunt wijzigen<\/h3>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/D2V3uIXxChY?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In OneDesk vertegenwoordigt de &#8216;bot&#8217; de Automation Engine die dingen voor u kan doen en uw leven gemakkelijker kan maken. Als je enige tijd in OneDesk hebt doorgebracht, heb je gezien dat de bot automatisch reageert op klanten die tickets indienen en op gesprekken reageert wanneer je niet beschikbaar bent. Zoals je je kunt voorstellen, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9715],"tags":[],"class_list":["post-102763","post","type-post","status-publish","format-standard","hentry","category-1-hoe-onedesk-te-gebruiken"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>De naam en afbeelding van uw bot wijzigen | Hoe OneDesk te gebruiken<\/title>\n<meta name=\"description\" content=\"In dit artikel wordt de geautomatiseerde bot op OneDesk uitgelegd en wordt uitgelegd hoe u het uiterlijk van de bot kunt aanpassen om deze er authentieker uit te laten zien.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De naam en afbeelding van uw bot wijzigen | Hoe OneDesk te gebruiken\" \/>\n<meta property=\"og:description\" content=\"In dit artikel wordt de geautomatiseerde bot op OneDesk uitgelegd en wordt uitgelegd hoe u het uiterlijk van de bot kunt aanpassen om deze er authentieker uit te laten zien.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-08T17:56:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-08T17:57:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png\" \/>\n<meta name=\"author\" content=\"Derek\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Derek\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"De naam en afbeelding van uw bot wijzigen | Hoe OneDesk te gebruiken","description":"In dit artikel wordt de geautomatiseerde bot op OneDesk uitgelegd en wordt uitgelegd hoe u het uiterlijk van de bot kunt aanpassen om deze er authentieker uit te laten zien.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/","og_locale":"nl_NL","og_type":"article","og_title":"De naam en afbeelding van uw bot wijzigen | Hoe OneDesk te gebruiken","og_description":"In dit artikel wordt de geautomatiseerde bot op OneDesk uitgelegd en wordt uitgelegd hoe u het uiterlijk van de bot kunt aanpassen om deze er authentieker uit te laten zien.","og_url":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-06-08T17:56:57+00:00","article_modified_time":"2021-06-08T17:57:09+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png","type":"","width":"","height":""}],"author":"Derek","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Derek","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/"},"author":{"name":"Derek","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/cc88750044767d57e271f3aab9d9f708"},"headline":"De naam en afbeelding van uw bot wijzigen in OneDesk","datePublished":"2021-06-08T17:56:57+00:00","dateModified":"2021-06-08T17:57:09+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/"},"wordCount":196,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png","articleSection":["1. Hoe OneDesk te gebruiken"],"inLanguage":"nl-NL","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/","url":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/","name":"De naam en afbeelding van uw bot wijzigen | Hoe OneDesk te gebruiken","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png","datePublished":"2021-06-08T17:56:57+00:00","dateModified":"2021-06-08T17:57:09+00:00","description":"In dit artikel wordt de geautomatiseerde bot op OneDesk uitgelegd en wordt uitgelegd hoe u het uiterlijk van de bot kunt aanpassen om deze er authentieker uit te laten zien.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/de-naam-en-afbeelding-van-uw-bot-in-onedesk-wijzigen\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/nl\/#website","url":"https:\/\/onedesk.com\/nl\/","name":"OneDesk","description":"Projectbeheer en helpdesksoftware","publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/nl\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/cc88750044767d57e271f3aab9d9f708","name":"Derek","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","caption":"Derek"},"sameAs":["server.admin@onedesk.com"],"url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 8, 2021","get_modified_date":"June 8, 2021","category_list":{"category":[{"term_id":9715,"name":"1. Hoe OneDesk te gebruiken","slug":"1-hoe-onedesk-te-gebruiken","term_group":0,"term_taxonomy_id":9715,"taxonomy":"category","description":"Hoe OneDesk te gebruiken: blogberichten, handleidingen en how-to's om meer te weten te komen over specifieke functies in OneDesk.","parent":0,"count":99,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Derek","author_url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/","author_email":"derek@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Derek","author_lastname":"","user_login":"derek@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/nl\/category\/1-hoe-onedesk-te-gebruiken\/\" alt=\"1. Hoe OneDesk te gebruiken\"  class=\"category-1-hoe-onedesk-te-gebruiken\">1. Hoe OneDesk te gebruiken<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-qJt","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/102763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/comments?post=102763"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/102763\/revisions"}],"predecessor-version":[{"id":102843,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/102763\/revisions\/102843"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/media?parent=102763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/categories?post=102763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/tags?post=102763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}