{"id":106181,"date":"2021-06-16T14:59:23","date_gmt":"2021-06-16T14:59:23","guid":{"rendered":"https:\/\/onedesk.com\/nieuwe-functies-june-2021-analytics\/"},"modified":"2021-06-16T14:59:40","modified_gmt":"2021-06-16T14:59:40","slug":"nieuwe-functies-june-2021-analytics","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/","title":{"rendered":"Nieuwe functies &#8211; juni 2021 &#8211; Analytics"},"content":{"rendered":"<h2>Analytics-toepassing (b\u00e8ta)<\/h2>\n<p>De juni 2021-release van OneDesk introduceert een nieuwe app (in b\u00e8ta) om statistieken over uw tickets, taken en projecten te centraliseren. We noemen deze nieuwe app &#8216;Analytics&#8217;.<\/p>\n<p>De Analytics-app, die zich onder het pictogram &#8216;Meer toepassingen&#8217; in de linkerbenedenhoek bevindt, brengt rapporten en activiteiten samen en introduceert een nieuwe sectie met de naam &#8216;Grafieken&#8217;.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png\" alt=\"Analytics Chart\" width=\"1080\" height=\"544\" class=\"alignnone size-full wp-image-106169\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png 1080w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-300x151.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-1024x516.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-768x387.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-596x300.png 596w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-255x128.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-159x80.png 159w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-79x40.png 79w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-480x242.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-500x252.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-750x378.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-360x181.png 360w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<p>Hier zijn enkele hoogtepunten van de nieuwe Charts-app.<\/p>\n<ul style=\"list-style-position: outside;\">\n<li>7 pagina&#8217;s met grafieken over tickets, taken en andere items<\/li>\n<li>56 verschillende grafieken en subgrafieken<\/li>\n<li>Krachtige filtering op attribuut en datumbereik om u een overzicht te geven van de gegevens die u nodig hebt<\/li>\n<li>Meer grafieken en verbeteringen komen eraan, dus laat ons weten wat je wilt zien<\/li>\n<\/ul>\n<p><\/br><\/p>\n<h2>Nieuw prijsmodel<\/h2>\n<p>Met deze release introduceren we een nieuw prijsmodel. U hoeft nu niet langer een abonnement met een bepaald aantal gebruikers te selecteren, maar kunt in plaats daarvan het exacte aantal gebruikerslicenties krijgen dat u nodig heeft. Kortingen zijn nog steeds beschikbaar wanneer u jaarlijks vooruit betaalt, maar kwantumkortingen zijn verplaatst naar een vast prijsmodel per gebruiker. Bestaande klanten hebben hun huidige abonnement grootvaders, dus uw prijs verandert niet tenzij u van uw huidige abonnement afstapt. Als u zich zorgen maakt, neem dan contact met ons op. Wij zorgen ervoor dat u eerlijk wordt behandeld.<\/p>\n<p><\/br><\/p>\n<h2>Andere functies en verbeteringen<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><a href=\"https:\/\/onedesk.com\/integrate-with-onedesk\/joomla\/\">Nieuwe Joomla-plug-in<\/a> laat u eenvoudig OneDesk toevoegen aan uw Joomla-website<\/li>\n<li>Een nieuwe knop Sluiten op de chatwidget<\/li>\n<li>De mogelijkheid om een avatarafbeelding toe te voegen om de initiaal van het team te vervangen<\/li>\n<li>Klantorganisaties en teams kunnen nu worden gevonden met behulp van globaal zoeken, u kunt ook projecten zoeken op ID<\/li>\n<li>Als u op de &#8216;enter&#8217;-toets drukt, wordt het bericht in de klantgerichte chatwidget verzonden<\/li>\n<li>plus meer dan 120 bugfixes en verbeteringen.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Analytics-toepassing (b\u00e8ta) De juni 2021-release van OneDesk introduceert een nieuwe app (in b\u00e8ta) om statistieken over uw tickets, taken en projecten te centraliseren. We noemen deze nieuwe app &#8216;Analytics&#8217;. De Analytics-app, die zich onder het pictogram &#8216;Meer toepassingen&#8217; in de linkerbenedenhoek bevindt, brengt rapporten en activiteiten samen en introduceert een nieuwe sectie met de naam [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9723],"tags":[],"class_list":["post-106181","post","type-post","status-publish","format-standard","hentry","category-3-release-opmerkingen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Release-opmerkingen juni 2021 | Analytics-toepassing | OneDesk-software-app<\/title>\n<meta name=\"description\" content=\"Dit zijn de release-opmerkingen van OneDesk voor juni 2021. In deze versie introduceren we naast andere verbeteringen de nieuwe analysetoepassing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Release-opmerkingen juni 2021 | Analytics-toepassing | OneDesk-software-app\" \/>\n<meta property=\"og:description\" content=\"Dit zijn de release-opmerkingen van OneDesk voor juni 2021. In deze versie introduceren we naast andere verbeteringen de nieuwe analysetoepassing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-16T14:59:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-16T14:59:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png\" \/>\n<meta name=\"author\" content=\"Derek\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Derek\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Release-opmerkingen juni 2021 | Analytics-toepassing | OneDesk-software-app","description":"Dit zijn de release-opmerkingen van OneDesk voor juni 2021. In deze versie introduceren we naast andere verbeteringen de nieuwe analysetoepassing.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/","og_locale":"nl_NL","og_type":"article","og_title":"Release-opmerkingen juni 2021 | Analytics-toepassing | OneDesk-software-app","og_description":"Dit zijn de release-opmerkingen van OneDesk voor juni 2021. In deze versie introduceren we naast andere verbeteringen de nieuwe analysetoepassing.","og_url":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-06-16T14:59:23+00:00","article_modified_time":"2021-06-16T14:59:40+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png","type":"","width":"","height":""}],"author":"Derek","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Derek","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/"},"author":{"name":"Derek","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/4ea54d8d4a08f2c6083807f2e0fe0a64"},"headline":"Nieuwe functies &#8211; juni 2021 &#8211; Analytics","datePublished":"2021-06-16T14:59:23+00:00","dateModified":"2021-06-16T14:59:40+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/"},"wordCount":292,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png","articleSection":["3. Release-opmerkingen"],"inLanguage":"nl-NL","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/","url":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/","name":"Release-opmerkingen juni 2021 | Analytics-toepassing | OneDesk-software-app","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png","datePublished":"2021-06-16T14:59:23+00:00","dateModified":"2021-06-16T14:59:40+00:00","description":"Dit zijn de release-opmerkingen van OneDesk voor juni 2021. In deze versie introduceren we naast andere verbeteringen de nieuwe analysetoepassing.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/nieuwe-functies-june-2021-analytics\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/nl\/#website","url":"https:\/\/onedesk.com\/nl\/","name":"OneDesk","description":"Projectbeheer en helpdesksoftware","publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/nl\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/4ea54d8d4a08f2c6083807f2e0fe0a64","name":"Derek","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","caption":"Derek"},"sameAs":["server.admin@onedesk.com"],"url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 16, 2021","get_modified_date":"June 16, 2021","category_list":{"category":[{"term_id":9723,"name":"3. Release-opmerkingen","slug":"3-release-opmerkingen","term_group":0,"term_taxonomy_id":9723,"taxonomy":"category","description":"Geeft opmerkingen over nieuwe versies van OneDesk vrij zodra deze beschikbaar komen. Hier leert u over nieuwe functies en verbeteringen in OneDesk.","parent":0,"count":26,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Derek","author_url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/","author_email":"derek@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Derek","author_lastname":"","user_login":"derek@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/nl\/category\/3-release-opmerkingen\/\" alt=\"3. Release-opmerkingen\"  class=\"category-3-release-opmerkingen\">3. Release-opmerkingen<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-rCB","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/106181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/comments?post=106181"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/106181\/revisions"}],"predecessor-version":[{"id":106188,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/106181\/revisions\/106188"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/media?parent=106181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/categories?post=106181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/tags?post=106181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}