{"id":106403,"date":"2021-06-21T19:19:23","date_gmt":"2021-06-21T19:19:23","guid":{"rendered":"https:\/\/onedesk.com\/nieuw-in-eendesk-augustus-2020-aangepaste-velden-krijg-een-upgrade\/"},"modified":"2021-06-21T19:19:45","modified_gmt":"2021-06-21T19:19:45","slug":"nieuw-in-eendesk-augustus-2020-aangepaste-velden-krijg-een-upgrade","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/nieuw-in-eendesk-augustus-2020-aangepaste-velden-krijg-een-upgrade\/","title":{"rendered":"Nieuw in OneDesk, augustus 2020 &#8211; Aangepaste velden krijgen een upgrade"},"content":{"rendered":"<p>Bij OneDesk hebben we gewerkt aan een aantal grote opwindende nieuwe functies, maar tegelijkertijd hebben we OneDesk-updates doorgevoerd met een paar kleinere, maar zeer nuttige functies. Hier is een korte update over de nieuwste verbeteringen die u mogelijk hebt gemist.<\/p>\n<h2>Verbeteringen aan de functionaliteit van aangepaste velden:<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Groepeer items op aangepaste velden:<\/strong> Nu kunt u items groeperen op basis van aangepaste velden in de boomstructuur. Om dit te doen, maakt u een nieuwe weergave, selecteert u de indeling &#8220;Boom&#8221; en voegt u een eigenschap toe om op te groeperen. Die eigenschap kan nu een aangepaste eigenschap zijn.<\/li>\n<li><strong>Urenstaten groeperen op aangepast veld:<\/strong> Aangepaste velden in urenstaten (uitgebracht in juni) was een veelgevraagde functie. Nu kunt u groeperen op aangepaste velden op urenstaten, evenals filteren en sorteren.<\/li>\n<li><strong>NIEUW: Aangepaste velden op klantorganisaties:<\/strong> Zoals sommigen van jullie weten, hebben we klantenorganisaties op veel verschillende manieren ge\u00fcpgraded. De nieuwste reeks verbeteringen aan klantorganisaties omvat het toevoegen van aangepaste velden aan hen. Nu kunt u uw eigen aangepaste eigenschappen toevoegen aan klantorganisaties en op hen filteren, sorteren en groeperen.<\/li>\n<li><strong>Mogelijkheid om klanten te filteren op aangepaste velden:<\/strong> We hebben ook filtering op aangepaste velden toegevoegd aan Klanten.<\/li>\n<li><strong>Aangepaste velden in Rapporten (b\u00e8ta):<\/strong> Nu kunt u aangepaste velden toevoegen aan de rapportsjablonen die u maakt. We blijven ons richten op het verbeteren van onze rapportage-engine, dus laat het ons weten als u specifieke verzoeken heeft.<\/li>\n<\/ul>\n<h2>Andere verbeteringen<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Nieuwe Edge-locaties voor Europa en Australi\u00eb<\/strong> &#8211; Dit zal de toegangstijden voor onze klanten in Europa en Azi\u00eb verbeteren. Binnenkort meer edge-locaties.<\/li>\n<li><strong>API<\/strong> &#8211; Door items te maken is het nu mogelijk om aanvrager op e-mailadres toe te voegen. Indien deze klant of gebruiker (op basis van e-mail) nog niet bestaat, wordt er een klant aangemaakt.<\/li>\n<li><strong>E-mail<\/strong> &#8211; Verbeterde vastlegging van antwoorden om niet-antwoordinhoud voor sommige klanten te verwijderen. Aangezien e-mailclients erg inconsistent zijn over hoe ze normen implementeren, is dit een voortdurende taak.<\/li>\n<li><strong>Agile-punten<\/strong> &#8211; Agile-punten ondersteunen nu bulkupdate, macro&#8217;s, workflowautomatiseringsacties, kolommen in de toepassing &#8216;Projecten&#8217;.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Bij OneDesk hebben we gewerkt aan een aantal grote opwindende nieuwe functies, maar tegelijkertijd hebben we OneDesk-updates doorgevoerd met een paar kleinere, maar zeer nuttige functies. Hier is een korte update over de nieuwste verbeteringen die u mogelijk hebt gemist. Verbeteringen aan de functionaliteit van aangepaste velden: Groepeer items op aangepaste velden: Nu kunt u [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9723],"tags":[],"class_list":["post-106403","post","type-post","status-publish","format-standard","hentry","category-3-release-opmerkingen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Release-opmerkingen augustus 2020 | Aangepaste velden krijgen een upgrade | OneDesk<\/title>\n<meta name=\"description\" content=\"Dit zijn de release-opmerkingen van OneDesk voor augustus 2020. 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